Casey Wallace
Casey Wallace at NYE Chevrolet

Casey Wallace

Service Advisor

NYE Chevrolet

116 Broad St
Oneida, NY 13421

Contact Me
4.8
44 Reviews

Industry Experience

8 yrs, 4 mos

Languages Spoken

English English

4.8

44 Reviews

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44 Reviews of Casey Wallace

April 30, 2026

Dealership Rating
Employee Rating

NYE Chevrolet always goes beyond what other dealerships do. I have had many issues with my 2025 Equinox, none of which are NYE Chevrolet’s fault but a fault of the build from General Motors. My 2025 Equino More

by mreese145
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jake Halliwell , Dominick and Ray in Sales

May 01, 2026

NYE Chevrolet responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 24, 2026

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They did a great job in a timely fashion. Would highly recommend NYE Chevrolet for all your vehicle needs. The staff was polite and very nice had a great experience. More

by HUGHES_ROBERTG
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Recommend Dealer
Yes
Apr 24, 2026

NYE Chevrolet responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 17, 2026

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Low staffing, need more employees, better communication, price on invoice had to be fixed reflect the correct price More

by kmrsnow014
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Recommend Dealer
Yes
Apr 21, 2026

NYE Chevrolet responded

Thank you for taking the time to provide us with this feedback.

March 29, 2026

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it was good , not too happy that my new Chevy. equinox needs a new modem already or that I've been waiting almost 3 weeks for it to come in More

by zbarbwire2005
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Recommend Dealer
Yes
Apr 01, 2026

NYE Chevrolet responded

We appreciate your feedback and are eager to better your return experience.

March 18, 2026

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Jake and the service team were efficient and pleasant. They got my vehicle in and changed out the tires and went over with me. Very pleased. More

by dezireh.smith
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Recommend Dealer
Yes
Mar 18, 2026

NYE Chevrolet responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 12, 2026

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Very satisfied with NYE’s sales and service. Extremely helpful, efficient and accommodating. I would buy from them again. More

by joannepbush
Service Price Transparency
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Recommend Dealer
Yes
Mar 12, 2026

NYE Chevrolet responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 12, 2026

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They are friendly, knowledgeable and accommodating. When I call they always get me in for an appointment very quickly. More

by nikobugs32
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Recommend Dealer
Yes
Mar 12, 2026

NYE Chevrolet responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 07, 2026

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Excellent service Very helpful and friendly Would come back I really like my Trax easy to make apt More

by cimatzke
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Recommend Dealer
Yes
Mar 10, 2026

NYE Chevrolet responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 05, 2026

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Whenever I visited the dealership they gave me the utmost service and explained the problems clearly I am very satisfied! More

by tommy.eleanor
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Recommend Dealer
Yes

Other Employees Tagged: Jake Halliwell, John Dodge

Mar 10, 2026

NYE Chevrolet responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 27, 2026

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They always get me in right away. Dealerrater really sucks though. This is the third time they sent me this survey. NYE is an excellent place to get your car serviced but deal More

by ktaz26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jake Halliwell

Mar 04, 2026

NYE Chevrolet responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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