Catherine Sommerville
Catherine Sommerville at Penske Buick GMC Southbay

Catherine Sommerville

General Manager

Penske Buick GMC Southbay

18600 S Hawthorne Blvd
Torrance, CA 90504

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1 Review

Dealership Experience

17 yrs, 3 mos

Industry Experience

32 yrs, 3 mos

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1 Review

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1 Review of Catherine Sommerville

November 02, 2016

Dealership Rating
Employee Rating

HORRIBLE SERVICE Horrible service with the Body Shop & the GM. I HAVE TO OPEN CLAIM WITH GMAC and BAR. The GM of this particular dealership is a very rude and unprofes More

by Awful service/horrible work
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Aaron Gonzalez-Gomez

Nov 03, 2016

Penske Buick GMC Southbay responded

Ms. Thompson, I am sorry to hear that you are still not satisfied with our resolution. I believe I did my best to assist you and I did apologize for the delays regarding the parts on back order. Unfortunately, sometimes we cannot control some of the variables with parts that are not readily available. In any case, if you recall we did assist with the rental bill quite a bit. If you have any questions or need more information to show you what we picked up please email or call me so I can forward the information to you. Thank you, Catherine Sommerville

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