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Cathy Spurgeon
Cathy Spurgeon at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Cathy Spurgeon | Page 12

Pre-owned Sales

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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5.0
145 Reviews
5.0

145 Reviews

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145 Reviews of Cathy Spurgeon

December 09, 2023

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Employee Rating

The service advisor went above and beyond to take care of the issues with my truck. Communicated with me through out the time they worked on it. Very nice and helpful. Very satisfied with how I was taken car More

by michellebillingslea1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Jezierski

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Dec 11, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Michelle, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our service team, and we are thrilled to know our team went above and beyond to identify and fix the problem with your vehicle. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, Nick Huff Service Director 940-627-7664 nhuff@jameswood.com

December 03, 2023

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Employee Rating

My experience was great from start to finish. I will definitely be back and looking forward to it. More

by stanfordryan76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brad Gunter, Bob Miller, Rocco Rotundo, Coalby Graham, Randy Williams, Mike Wheat

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Dec 05, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Ryan, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. I look forward to working with you again! Sincerely, Brandt Wicker General Sales Manager 940-627-7664 bwicker@jameswood.com

November 17, 2023

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Employee Rating

The service was quick and easy. The employees are always knowledgable and don't hesitate to get me in and out asap. More

by Jack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 20, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Jack, I appreciate your kind words about our service team. Thank you for choosing James Wood Chevrolet Buick GMC Decatur for your vehicle needs. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

September 05, 2023

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Employee Rating

Cathy has great customer service, she helped us find a needle in a haystack. We found the best first car for our daughter. It was exactly what she was looking for and for a great price!! More

by smsmith1214
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
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Sep 07, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for taking the time to write this review. I am pleased to hear that Cathy was able to provide an efficient and overall positive experience. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

September 05, 2023

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Employee Rating

Cathy was wonderful to work with. She was personable and made us feel reassured about our car deal. Also, Sheila in finance was great. More

by alchandl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sheila

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Sep 07, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

September 05, 2023

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Our sales rep was great. She made the purchase of our new car seamless and was a real professional. More

by sjohnston2914
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Sep 07, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

September 04, 2023

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Employee Rating

She made buying a car from out of town so easy, she was so nice as well! More

by gilbert_heather
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Sep 06, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Have a great day! Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

September 03, 2023

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Employee Rating

We were received by a welcoming friendly and courteous staff. The service was great and easy. More

by j.ram63
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Clay Estes , Eric White

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Sep 05, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for writing this amazing review for our team! I always appreciate customer feedback, and I am pleased to hear that our team provided a comfortable and welcoming visit. I hope to earn the opportunity to work with you again in the future. Please let me know if you have any questions. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

August 29, 2023

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Employee Rating

Found the car online. The agency did not stand in the way of our purchase. More

by smithdavero
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Asa Johnson Jr, Chad Huddleston

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Aug 30, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

August 26, 2023

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Employee Rating

Great experience, great customer service. Couldn’t be happpier with my purchase and the experience More

by brettwagoner3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Wheat, Asa Johnson Jr

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Aug 29, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for taking the time to let me know how happy you are with your experience! Feedback from you is one way I know we are achieving our goals. Let me know if I can assist you again! Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

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