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Chad Addicott

Overview Reviews (16) Inventory (338)

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Chad Addicott

Chad Addicott | Page 2

Sales Specialist

Betten Chevrolet GMC Buick of Muskegon

2474 S. Henry St
Muskegon, MI 49441

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4.8

16 Reviews

Overview Reviews (16) Inventory (338)

4.8

16 Reviews

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16 Reviews of Chad Addicott

August 22, 2025

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Employee Rating

Good customer service, very pleasant to work with, covered all aspects of my new car covered all aspects of my new car More

by Bunny

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Cassandra Peterson. ***** / great job

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Aug 23, 2025 -

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for your wonderful feedback, Bunny! I'm pleased to hear that you had a pleasant experience with us at Betten Cadillac and that our team was able to cover all aspects of your new car. I appreciate your kind words, and we look forward to assisting you again in the future! Sincerely, Pete Adkins | padkins@bettengm.com

August 13, 2025

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Employee Rating

Did a great job everything was on time got me in and out of there quickly of there quickly More

by VINCECLARK42

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Colby Beckstrom, Stephen Douglas, Zakk Danz

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Aug 14, 2025 -

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for your wonderful review, Vince! I'm thrilled to hear that you had a great experience with us at Betten Cadillac and that everything was handled promptly. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Rob Morris | Service Director

August 09, 2025

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I had a great experience work with chevy dealership . I was very happy with them. I was very happy with them. More

by ernienicholes76

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Colby Beckstrom, Robert Housley, Stephen Douglas, Greg Pike, Zakk Danz, Andrew Stewart, Jake Juncaj , Curry Holman, Jakob Kiracofe

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Aug 09, 2025 -

Betten Chevrolet GMC Buick of Muskegon responded

Ernie, thank you for taking the time to leave us a review! I'm thrilled to hear you had a great experience with a Chevy dealership. At Betten Cadillac, our team strives to provide excellent service, and I appreciate your positive feedback. We hope to see you again soon! Sincerely, Maria Secord msecord@bettengm.com 231-759-5793

July 18, 2025

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My appointment was at 2:00. I did not get my vehicle until 3:45. This is too long for a routine oil change. The lobby was filthy. Dead beetles were everywhere. I asked the rece I did not get my vehicle until 3:45. This is too long for a routine oil change. The lobby was filthy. Dead beetles were everywhere. I asked the receptionist about it. She said there were thousands more but she wasn’t worried because she sat behind the desk not in the lobby. My bill was 93.00. It did not explain what was done and no one talked to me about the service or my vehicle. It was so impersonal and expensive. More

by Mills17em

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

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Jul 19, 2025 -

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for sharing your experience with us. I understand your frustration regarding the extended wait time for your oil change, the condition of our lobby, and the lack of communication about your service. Your feedback is valuable, and we take these concerns seriously as we strive to maintain high standards at Betten Cadillac. I encourage you to reach out directly to us so we can discuss your experience further. Thank you for bringing this to our attention. Sincerely, Rob Morris | Service Director

July 10, 2025

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Purchased a vehicle that needed a few things done. I Had the car a couple days and brought back to have the work done and get detailed. The brakes pads needed replacing and did not get done as discuss I Had the car a couple days and brought back to have the work done and get detailed. The brakes pads needed replacing and did not get done as discussed. The detail job was just a bunch of leather conditioner in a real heavy coat I had to spend an hour wiping down to get it where it should be. They didn’t vacuum the vehicle at all. Overall experience was fine but they did not do the work they said they would and I’m left to deal with it. More

by pamer.julius

Verified Customer

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Recommend Dealer

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Jul 12, 2025 -

Betten Chevrolet GMC Buick of Muskegon responded

I apologize that the vehicle wasn't prepared for delivery. I'm more than happy to discuss this with you and what we can do to make the experience better. Please feel free to contact me at slandreth@bettenautogroup.com

May 30, 2025

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Highly knowledgeable and experienced personnel and management. Results in great sales, service and body work. management. Results in great sales, service and body work. More

by naumanc

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: MICHAEL HARRIS, Curry Holman, Maria Secord

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May 31, 2025 -

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our knowledgeable personnel and management at Betten Cadillac. Your support means a lot to us, and we look forward to serving you again in the future. Please don't hesitate to share your experience with others! Sincerely, Maria Secord msecord@bettengm.com 231-759-5793

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