Chad Broussard

Bare minimum service . First service oil change, oil change warning not reset and few other issues I asked to check were not checked. First service oil change, oil change warning not reset and few other issues I asked to check were not checked. More

by avesart Verified Customer Verified Customer

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You brace yourself going into a car dealer. Prepare mentally for the oncoming “pushy salesmen.” And then… they don’t come. Instead, you get friendly people who don’t try to “push” anything on y Prepare mentally for the oncoming “pushy salesmen.” And then… they don’t come. Instead, you get friendly people who don’t try to “push” anything on you. They’re helpful. They listen. They’re accommodating. That was my experience with Chad. Thanks so much for a hassle-free car-buying experience. More

by kenley.caldwell Verified Customer Verified Customer

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Nice people. Good deal. I really like my Santa Cruz. It has everything I want in a truck. Good deal. I really like my Santa Cruz. It has everything I want in a truck. More

by CAPTWTL53 Verified Customer Verified Customer

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Everybody was super nice and helpful. They are helping me learn all about my new palisade. They are helping me learn all about my new palisade. More

by rachelleknighten Verified Customer Verified Customer

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Clean environment, conscientious and customer focused staff. Enjoyed the experience of working with each of them. staff. Enjoyed the experience of working with each of them. More

by tatmarse Verified Customer Verified Customer

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Everyone is friendly and knowledgeable. I've always been satisfied with the service. I am a return customer. I've always been satisfied with the service. I am a return customer. More

by DWBROOKS Verified Customer Verified Customer

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My experience was great! Mr Preston listened and worked with me to find just what I was looking for. He went over and covered everything about the vehicle took the time to ma Mr Preston listened and worked with me to find just what I was looking for. He went over and covered everything about the vehicle took the time to make sure I understood and was pleased. He even made sure I had his number so if I had any questions or concerns I could call him anytime. He came highly recommended and I will highly recommend him to others. He Sincerely cares about his customers and wants to make sure they are taking care of in every way possible More

by molliehnt Verified Customer Verified Customer

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I contacted them about a used vehicle on their lot that I saw online. I set up a time to come see the vehicle the next day. The next morning, I had a phone call from the salesman confirming my appointment ti saw online. I set up a time to come see the vehicle the next day. The next morning, I had a phone call from the salesman confirming my appointment time. I then made the two hour drive from my house to the dealership. My salesman greeted me and said he was currently with another customer so I was passed off to another individual. He grabbed some keys and went outside to retrieve the vehicle. About 20 minutes later, the salesman finally comes back to tell me that, “unfortunately the vehicle you came to see sold last night but we have a brand new model you can get instead!” I got very aggravated and thanked them for wasting my time and money. The salesman refused to admit it was a complete waste of my time. I then asked to speak to the salesman that called me earlier in the morning to confirm I was still coming. I asked him why he couldn’t have told me the vehicle was no longer for sale and saved me all this time and effort. I told them no thank you and left. They called me almost immediately from multiple lines and convinced me to come back to see the brand new model and they would get it down close to the price of the used model I originally wanted to see. I went back only for them to take $500 off the price which made it ABSOLUTELY NOWHERE NEAR the price of the other one. Also, it was extremely frustrating when I decided not to buy the vehicle and asked for my car keys, which the appraisers still had HOURS after being finishing the assessment. This ENTIRE experience was terrible and I will never return to this dealership. More

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Excellent, personal service with attention to detail, listening to concerns, and extra efforts to ensure satisfaction. listening to concerns, and extra efforts to ensure satisfaction. More

by wbankston0 Verified Customer Verified Customer

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Great service, make you feel comfortable like you are at home, nice greeting and making sure they have everything ready for when you making purchases home, nice greeting and making sure they have everything ready for when you making purchases More

by Brianna.ferrygood Verified Customer Verified Customer

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