Chad Kurtz
Chad Kurtz at Elk Grove Acura

Chad Kurtz | Page 2

Service Advisor

Elk Grove Acura

8585 Laguna Grove Dr
Elk Grove, CA 95757

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4.8
45 Reviews
4.8

45 Reviews

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45 Reviews of Chad Kurtz

August 08, 2024

Dealership Rating
Employee Rating

Good customer service, very friendly, clean environment. Waiting room was nice overall. They took care of me. More

by Tommylor50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 08, 2024

Elk Grove Acura responded

Thank you, Tommy! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Elk Grove Acura. We look forward to having you as one of our valued customers for many more years to come!

August 07, 2024

Dealership Rating
Employee Rating

The staff here at Elk Grove Acura always make me feel like family every time I walk into the dealership. They are super friendly and always honest, which isn’t so common to find these days. The facilit More

by Rene P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Maciel , Patrick Ahern, Kevin Eley

Aug 08, 2024

Elk Grove Acura responded

Rene, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Elk Grove Acura to be a positive one. Please don't hesitate to reach out if you need anything else.

August 07, 2024

Dealership Rating
Employee Rating

Didn’t feel satisfied with service asked if other things that are wrong with my car to be checked out and I didn’t get that customer service is horrible also no coupons for services asked plenty of times ve More

by TERESAMARIAMIGUEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 11, 2024

Elk Grove Acura responded

Teresa, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

August 07, 2024

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Both Chad and well trained tech did a marvelous job taking care of my car. More

by peabody6612
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 07, 2024

Elk Grove Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Elk Grove Acura.

August 06, 2024

Dealership Rating
Employee Rating

The service was quick and on-time, as usual. The coupon price was also a factor. More

by DALE_YAMADA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 06, 2024

Elk Grove Acura responded

Dale, Thank you for choosing Elk Grove Acura. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 06, 2024

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Employee Rating

Experience is always great at Elk Grove Acura! Will definitely refer them to our family and friends. More

by mitchmegna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 06, 2024

Elk Grove Acura responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Elk Grove Acura, Mitch, we look forward to having you as a valued customer for many years to come!

August 04, 2024

Dealership Rating
Employee Rating

The service was done in a timely manner, and the Customer contact did not push for extra services etc. More

by IBADWALZ
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Aug 05, 2024

Elk Grove Acura responded

Thanks for sharing your thoughts about your experience with Elk Grove Acura. We appreciate your business and hope to see you again soon!

August 04, 2024

Dealership Rating
Employee Rating

Clean and professional business environment. Fast service and reasonably priced. Employees are very friendly and helpful. More

by ddamschen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Maciel , Patrick Ahern, Kevin Eley

Aug 04, 2024

Elk Grove Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Elk Grove Acura.

August 03, 2024

Dealership Rating
Employee Rating

Great service people who don’t push you into getting unnecessary work done on your car. More

by 143ML
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 04, 2024

Elk Grove Acura responded

Thanks for sharing your thoughts about your experience with Elk Grove Acura. We appreciate your business and hope to see you again soon!

August 03, 2024

Dealership Rating
Employee Rating

Mariana was amazing. She took care of me immediately and my car was done earlier then expected. More

by lori.oliveto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mariana Lazaro

Aug 04, 2024

Elk Grove Acura responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Elk Grove Acura, Lori, we look forward to having you as a valued customer for many years to come!

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