Chad Kurtz | Page 4

Elk Grove Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. We apologize about the long wait.

Elk Grove Acura responded

Thank you, Lawrence, for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

Elk Grove Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Elk Grove Acura.

Elk Grove Acura responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Elk Grove Acura!

Elk Grove Acura responded

Thank you for choosing Elk Grove Acura. Your feedback and rating mean a lot to us. We're glad we were able to help, Melody, and we hope to see you again!

Elk Grove Acura responded

Thank you for your review. We're sorry your visit didn't go as planned, Renee, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

Elk Grove Acura responded

Thanks for sharing your thoughts about your service experience with Elk Grove Acura. We appreciate your business and hope to see you again soon!

Elk Grove Acura responded

Thank you for your very kind review. Chad and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Elk Grove Acura.

Elk Grove Acura responded

Ciara, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

Elk Grove Acura responded

Mark, It has been a pleasure serving you. Quality customer service is always our top priority, and we're happy to hear that we met your expectations. Thank you for choosing Elk Grove Acura, we look forward to having you as a valued customer for many years!