Chaitanya Patel | Page 93

Overall, we had a great experience with Mr. Patel. He was very professional and he was very patient in assisting us with the features in our new Nissan Rogue. He is very knowledgeable and was r Patel. He was very professional and he was very patient in assisting us with the features in our new Nissan Rogue. He is very knowledgeable and was ready to answer any questions we had. More

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Salespersons were very helpful and knowledgeable. Checked with me at home to see if I had any questions, Checked with me at home to see if I had any questions, More

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I bought a 2022 Nissan Rogue SV from Mike Rezi Nissan in atlanta, Ga. This is my 4th nissan vehicle that I have bought and the third vehicle I have brought from a sales agent named “CM”. In fact this salesm atlanta, Ga. This is my 4th nissan vehicle that I have bought and the third vehicle I have brought from a sales agent named “CM”. In fact this salesman has sold cars to everyone in my family. My family has owned over 10 Nissan vehicles so we are extremely loyal and longtime customers of the Nissan brand! I thought I could trust Nissan. I thought I could trust CM. Instead I was taken advantage of and the faulty vehicle that I was fraudently sold is affecting my job, my finances, and negatively impacting my life. Mike Rezi intentionally sold me a “lemon”. I expressed concern over numerous electrical problems the literal first day of owning the car. Such as the interior lights coming on without being activated, my lights would not turn off, my sensors would malfunction and stop working while in the middle of a drive or traffic, voice control and apple play not working etc. I was told by Mike Rezi to not worry and that the problems would go away. Shortly afterwards CM the salesperson secretly comes to my house to show me how to “fix” the car. I thought this was innappropiate and weird and that I was being bribed because he bought me an extravagant meal and alcohol before talking about my car. He could not fix the problems and neither could Mike Rezi. For almost a year I have exclusively taken my car to Nissan and have expressed concerns about the same issues I’ve begged and pleaded about since LITERALLY my first day of owning the car and they refuse to fix them. Today my air conditioning malfunctioned blowing out freezing air yet I had the dial set to 80F! My battery has also died three times in less than a year and Mike Rezi had refused to honor my warranty and replace the battery! I have lost hundreds of dollars by replacing my battery, not being able to make it to work, and then for lastly spending up to 6 hours dealing with the delays hip and unable to work yet again. To make matters worse this dealership is 50 miles from my house! Can not believe I get treated so terrible after putting in over an hour to make it there every single time. When I returned the loaner car I was racially profiled by the service manager and it was implied that I need to bring the car back because it was assumed I was trying to steal the loaner! The audacity and boldness of that insult is beyond inappropriate and unacceptable. When I reported the issue to the service manager he refused to give me the employees name who verbally abused me, after I took off work for the fourth time to make it to Mize Rezi, traveling and 1hr 30m to get there just to have someone make rude racists comments to me! Lastly to make matters worse when they preformed the “free cleaning” they scraped my paint, left stains on my car, and left hundreds of swirly scratches on my dashboard. I’m assuming they are from a buffing machine of dirty towel. Regardless I have permanent damages on the inside and outside of my car and it’s of not fault of mine. After my family and I all being lifetime Nissan fans and customers, and after my 4th car with Nissan I am beyond heartbroken by how Nissan allows their customers to be verbally and financially abused! It should be illegal to knowingly sell “lemon” vehicles and for sales agents to take you out for alcohol! I am absolutely terrified to drive my own vehicle as it brakes by itself. The windows and door locks move by themselves as if my car is haunted. I just want out of this nightmare…. But for some reason Mike Rezi was to perpetuate my suffering with this vehicle. I’ve never missed a payment or defaulted on any payment ever. Why are you treating me like this Nissan? Why are you treating me like this Mike Rezi? Why! More

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I was very pleased with the customer service I received from Chaitanya. He was very professional, and he wasn't in no rush assisting me with the features in my new 2022 Nissan Murano. Thank you for all you from Chaitanya. He was very professional, and he wasn't in no rush assisting me with the features in my new 2022 Nissan Murano. Thank you for all you help you made it very easy and simple purchasing my new car. Rhonda Naadueba More

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Good morning i have been leasing from this dealership for over 10 years and have always had a pleasant experience. My first time with Mr Patel and was very satisfied with his professional demeanor and excel over 10 years and have always had a pleasant experience. My first time with Mr Patel and was very satisfied with his professional demeanor and excellent service. I wouldn't hesitate to work with him again. More

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My experience with CM was very pleasant and found him very helpful and knowledgeable. I will definitely recommend him to family and friends. very helpful and knowledgeable. I will definitely recommend him to family and friends. More

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I have been a customer of Mike Rezi for a while now, very straight forward dealership, there is no run around when it comes to the process of buying a vehicle from them. I have recommended them to friends an straight forward dealership, there is no run around when it comes to the process of buying a vehicle from them. I have recommended them to friends and family. More

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Mr Patel is a different type of salesman. I actually felt welcomed and at home not just by words. Thank you very much for the deal I actually felt welcomed and at home not just by words. Thank you very much for the deal More

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My salesperson Mr. CM Patel was excellent He is very thoughtful and helpful. He made sure that he got me in a car that I would love and within my budget He asked me wh CM Patel was excellent He is very thoughtful and helpful. He made sure that he got me in a car that I would love and within my budget He asked me what I was looking for and got me in the car the fit me and I love. I would recommend Mr Patel to everyone do to He his the best and would never disappoint and will do his best to get you in a vehicle. Continue to be a blessing. More

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CM treated me like family! I had questions and found all the answers. I was in and out in a timely manner. The dealership and CM both reached out to me after my purchase. I wil I had questions and found all the answers. I was in and out in a timely manner. The dealership and CM both reached out to me after my purchase. I will definitely recommend you give them and Mr. Patel a chance. They say you company is only as good as your employees! Nice experience. More

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