Chandler Burt

Walt Massey Chevrolet Hattiesburg responded

Hi, it means a lot to hear that Chandler was able to step in, help you out, and get you back on the road. We know how stressful it can be when you need help with your vehicle, so we’re especially glad you felt you were dealing with honest, caring people. Thanks for trusting Walt Massey Chevrolet Hattiesburg!

Walt Massey Chevrolet Hattiesburg responded

Thank you for your kind feedback! We’re thrilled to hear you had a friendly, no-pressure experience with our team. Taking the time to answer questions honestly and helping customers make the decision that’s right for them is exactly what we strive for. We’re especially glad Chandler provided the patience and support you and your wife needed throughout the process. We truly appreciate your support and thank you for choosing us!

Walt Massey Chevrolet Hattiesburg responded

Thank you for your feedback! We’re glad to hear Chandler and Cassie made the process smooth, easy, and helpful for you. We also appreciate your honesty regarding your experience during the warranty portion of the process, as customer feedback helps us continue to improve. Thank you again for your support and for choosing us!

Walt Massey Chevrolet Hattiesburg responded

It is outstanding to hear that the vehicle's features and apps were explained so clearly. Providing a thorough and helpful orientation is a top priority for the team. Your appreciation for the patient, professional guidance is greatly valued.