My experience with Chandler at Covert Buick GMC Bee Cave
was outstanding from beginning to end. From our first interaction, she was professional, personable, and extremely knowledgeable. She took the time t
was outstanding from beginning to end. From our first interaction, she was professional, personable, and extremely knowledgeable. She took the time to truly understand what I was looking for and made sure every option was clearly explained without any pressure or rushed decisions.
Chandler was patient in answering all of my questions, transparent throughout the entire process, and proactive in keeping me informed at every step. She made what can often be a stressful car-buying experience feel smooth, organized, and straightforward. Her attention to detail, honesty, and genuine commitment to customer satisfaction really set her apart.
Even after the deal was completed, Chandler made sure everything was handled properly and that I was comfortable and confident with my purchase. That level of follow-through speaks volumes about her professionalism and work ethic. If you’re considering Covert Buick GMC Bee Cave, I highly recommend working with Chandler — you’ll be in excellent hands.
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by Netohastedt
Jan 02, 2026 -
Covert Buick GMC Bee Cave responded
Thank you so much for taking the time to share such a thoughtful and detailed review. We are truly grateful for your kind words and thrilled to hear that Chandler made your experience outstanding from start to finish. Her professionalism, transparency, and genuine care for her customers are exactly what we strive for, and it means a lot to know that came through at every step of your purchase. We also appreciate you recognizing her follow through after the sale, as that level of commitment is very important to us. Thank you for choosing Covert Buick GMC Bee Cave and for trusting our team. We look forward to being here for you whenever you need us again.
Chandler is a skilled professional and facilitated a full
transaction efficiently.
Also was very knowledgeable about the product.
transaction efficiently.
Also was very knowledgeable about the product.
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by DONN0
Verified Customer
Verified Customer
Jul 15, 2025 -
Covert Buick GMC Bee Cave responded
Thank you for your great feedback! We're so pleased to hear that Chandler provided you with a smooth and efficient transaction while showcasing his knowledge of the product. At Covert Buick GMC Bee Cave, we pride ourselves on having professionals like Chandler who are committed to delivering an outstanding experience from start to finish. We truly appreciate your business and look forward to assisting you again in the future! 🚗👏
Would not come down a penny off the asking price and
expects me to pay for an extra set of keys for my used truck
expects me to pay for an extra set of keys for my used truck
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by KING.K9333
Verified Customer
Verified Customer
Service Price Transparency
Sep 30, 2024 -
Covert Buick GMC Bee Cave responded
Thank you for sharing your feedback. We understand your concerns regarding pricing and the key situation. We use software to analyze the market and ensure our prices remain competitive, and in this case, our pricing was aligned with market value, so no adjustments were made. Regarding the keys, we provide all keys that were given to us at the time of trade-in or purchase, and unfortunately, there was no second key available to provide. We appreciate your understanding and hope to improve your experience in the future.
I live in Gatesville.
I went to Jim Turner Chevy in McGregor, where I just purchased a new truck 4 months ago. They were cordial, but not actively trying to help anyone. J
I went to Jim Turner Chevy in McGregor, where I just purchased a new truck 4 months ago. They were cordial, but not actively trying to help anyone. Just talking among themselves. They did not have any service trucks. They were trying to look around and said they would call back. I drove to the Ford dealership and they did not have a service truck however they were a little more willing to speak to me. Not over reaching or aggressive, just didn’t mind talking. Everyone that walked by said hello. I saw on FB Chandler post. Called her and bought the truck. Signed in less than 4 hours. When I arrive to pick it up 95 miles away. The staff was welcoming. Everyone said hello and offered water or ask if someone was helping me or just if I wanted to sit and wait. That’s the service I thought you would get from a business that you purchased a $65k truck from 4 months prior. Just welcome back would have been nice.
I think Chandler did a great job and like she is advertising online. That’s were the population is. Again I found Covert on FB looking for a service truck. I usually look for airplanes on FB and thought I would check.
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by ryan.wilson2
Verified Customer
Verified Customer
Sep 13, 2024 -
Covert Buick GMC Bee Cave responded
Ryan, Thank you for sharing your experience with us. We’re sorry to hear about the challenges you faced at other dealerships, but we’re thrilled to know that Covert Buick GMC Bee Cave, and specifically Chandler, were able to provide you with the welcoming and attentive service you deserved. At Covert Buick GMC Bee Cave, we aim to make every customer feel valued and supported, and it’s great to hear that Chandler and our team were able to exceed your expectations. We appreciate your feedback and are grateful for your business. If you need anything in the future, please don’t hesitate to reach out!
Awesome.
Easy to work with and they made the entire process stress free. Highly recommend this dealership!
Easy to work with and they made the entire process stress free. Highly recommend this dealership!
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by tlp32
Verified Customer
Verified Customer
Sep 03, 2024 -
Covert Buick GMC Bee Cave responded
Thank you for your fantastic review! We’re delighted to hear that your experience at Covert Buick GMC Bee Cave was smooth and stress-free. Our goal is to make the car buying process as easy and enjoyable as possible, and we’re thrilled that we met that mark for you. We truly appreciate your recommendation and look forward to assisting you with any future needs. If you have any questions or need further assistance, don’t hesitate to reach out. Thanks again for choosing us!
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