Charles Arrington | Page 4

Very professional and listened to what I was saying. Met Charles on Saturday he explained some things to me. He followed up and I told him I would get back to him. Few weeks later I told him I wanted to Met Charles on Saturday he explained some things to me. He followed up and I told him I would get back to him. Few weeks later I told him I wanted to check out some CR-V. We arranged a day he showed me some options and then the deal was done. More

by Crzyfunny Verified Customer Verified Customer

Report | Print

Front desk personnel are very nice and helping with my concerns toward my car. The service dept. has always done good by me, on my cars, for the past 31 years of repairs and Maintenace. concerns toward my car. The service dept. has always done good by me, on my cars, for the past 31 years of repairs and Maintenace. More

by TMSCHIRMER Verified Customer Verified Customer

Report | Print

Good listener answer questions and make it easier for customers to come back for another deal customers to come back for another deal More

by missylove3000 Verified Customer Verified Customer

Report | Print

Professionalism at it's highest! Charles went out of his way to insure i didn't leave disappointed. The epitome of a salesman. Thank you, Charles. Charles went out of his way to insure i didn't leave disappointed. The epitome of a salesman. Thank you, Charles. More

Report | Print

We are very pleased with the our experience at Piazza. Charles did a wonderful job in helping us select our Honda CRV Hybrid. He answered all of our questions and followed up with phone calls promptly. W Charles did a wonderful job in helping us select our Honda CRV Hybrid. He answered all of our questions and followed up with phone calls promptly. We are very happy with our purchase and look forward to having our car serviced there. Thank you!! More

by Ekowal Verified Customer Verified Customer

Report | Print

Charles was great along with his coworker Roman. I had a problem with the finance guy Kevin B. I did my homework on approximately what our interest rate should be and the number he came up with was I had a problem with the finance guy Kevin B. I did my homework on approximately what our interest rate should be and the number he came up with was 2% higher than my bank. After I mentioned that he quickly lowered it 1%. Well why wasn’t the lower rate disclosed at the beginning. The next problem I had was the term of the loan. Roman asked what’s it going to take to make this happen. I was very specific in wanting a 60 month loan and a car payment would be 250 a month. He wrote that number down, took it to the sales manager and that’s when sales manager took it to the finance guy which was Kevin. He went over the numbers and we declined the extended warranty. I was very specific asking for the 60 month term. Kevin assured me it’s a 60 month after I even questioned it twice. He showed us the monthly payment which was lower than I figured. He never showed us the 60 on the finance term paper , here it turns out he made it for 72 months. That little backdoor finance ploy doesn’t sit well with me. After complaining to the dealer they decided they couldn’t change the sales agreement and decided just to cut me a 250 dollar check for the trouble. My family is a Honda family and are faithful to this dealership but will pause in the future for potential service and car buying. More

by tfuoco Verified Customer Verified Customer

Report | Print

Great customer service, very helpful and efficient, very timely service, friendly environment, friendly staff members timely service, friendly environment, friendly staff members More

by Iye7 Verified Customer Verified Customer

Report | Print

Clean and professional. Waiting lounge wasc comfortable and equipped with entertainment and beverages. Attendant was friendly. Waiting lounge wasc comfortable and equipped with entertainment and beverages. Attendant was friendly. More

by Osvi2025 Verified Customer Verified Customer

Report | Print

They help us out alot I been too alot of dealership and come out with the sam answer but Charles made it happen come out with the sam answer but Charles made it happen More

by eperez1056 Verified Customer Verified Customer

Report | Print

For my new purchase, they gave me a very good deal, kelly Blue book value on my old vehicle and several thousand off tge new vehicle. This was done in a friendly and professional environment. Blue book value on my old vehicle and several thousand off tge new vehicle. This was done in a friendly and professional environment. More

by hholanchock Verified Customer Verified Customer

Report | Print