Charles Hassoun

My experience with the service specialist was very pleasant. She took the time to ask questions about my needs with the truck I was getting serviced. She was extremely polite.and professional. pleasant. She took the time to ask questions about my needs with the truck I was getting serviced. She was extremely polite.and professional. More

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Very satisfied and friendly people carlos was and awesome person really appreciate it blessings thank you all awesome person really appreciate it blessings thank you all More

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Awesome experience, my truck broke down outside of Elpaso, the dealership moved swiftly to get me into a new truck, Thanks Elpaso, the dealership moved swiftly to get me into a new truck, Thanks More

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Great customer service, friendly and fast service they where able to fixed the problem on our truck 🛻 where able to fixed the problem on our truck 🛻 More

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My advisor 13113 Jerry Myles, was very courageous and helpful. Thank you Jerry! David Salazar helpful. Thank you Jerry! David Salazar More

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Have been coming to Shamaley (Group 1) for over 35 years and would not trust my vehicles being serviced anywhere else. and would not trust my vehicles being serviced anywhere else. More

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Employee was so attendence and helpfull at all time and the time was like i expected thanks the time was like i expected thanks More

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I’d like to start with I am the type of buyer that don’t like to feel pressured to buy. With that said, the sales person Nathan Howard attended to my wife and me and listened to what I was shopping for. Wit like to feel pressured to buy. With that said, the sales person Nathan Howard attended to my wife and me and listened to what I was shopping for. With that said, his professionalism, calmness, attention to detail, and charisma made us feel as we were dealing with a friend. To add to the awesome experience, Maria ( I believe is Nathan’s wife), added to the enjoyable experience. The finance person ( I apologize for not recalling his name) was also very professional, pleasant to deal with and speak with. To culminate, the overall experience at Group 1 Ford was amazing and look forward to purchasing my future truck at Group 1 Ford. More

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I had an amazing experience at group 1. Since I walked in Nathan assured me that he would make it happen for me and he did. Nathan is amazing! Since I walked in Nathan assured me that he would make it happen for me and he did. Nathan is amazing! More

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Exceptional customer service from start to finish from Jessica Sanchez. Jessica was thorough and honest with service needed as well the duration of the service. She needs to be commended for her professi Jessica Sanchez. Jessica was thorough and honest with service needed as well the duration of the service. She needs to be commended for her professionalism and customer service. More

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