Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Charles Hassoun
Charles Hassoun at Group 1 Ford El Paso

Charles Hassoun

General Manager

Group 1 Ford El Paso

11301 Gateway W
El Paso, TX 79936

Contact Me
4.6
127 Reviews
4.6

127 Reviews

Write a Review

127 Reviews of Charles Hassoun

July 15, 2026

Dealership Rating
Employee Rating

Clean, professional, soda machine, quick, easy, fast! Couldn't have been a better experience. Thanks! More

by jpsantiago
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Saldana

Report | Print
Jul 15, 2026

Group 1 Ford El Paso responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 13, 2026

Dealership Rating
Employee Rating

Adria was good on service and keep me updated also getting part was fast great service 👍🏽 More

by Fhernandez766
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Caraveo , Adria

Report | Print
Jul 15, 2026

Group 1 Ford El Paso responded

Hello, we're happy you found Adria to be so supportive during your experience here at Group 1 Ford El Paso. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 27, 2026

Dealership Rating
Employee Rating

Superb service. Greatly appreciate the detailed service. Services were recommended that I had no knowledge about More

by rickf1256
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Caraveo, Monica Salom, Yolanda Anchondo, Daniel Burciaga

Report | Print
Jun 29, 2026

Group 1 Ford El Paso responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

June 11, 2026

Dealership Rating
Employee Rating

Honestly one of the best experiences I could of had at a dealership, they had my car ready pretty fast. More

by edwin_hutchins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Caraveo, Monica Salom, Yolanda Anchondo, Daniel Burciaga

Report | Print
Jun 12, 2026

Group 1 Ford El Paso responded

Hello, thank you for sharing your positive experience! We hope to be of service to you again in the future. Best wishes, Group 1 Ford El Paso

June 06, 2026

Dealership Rating
Employee Rating

Great service department, Marija Howard is my go to service advisor. In for oil change and tune up just u n Der 2 hours. More

by jterhunejr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marija Howard, Nathan Howard

Report | Print
Jun 07, 2026

Group 1 Ford El Paso responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 05, 2026

Dealership Rating
Employee Rating

I have purchased many vehicles from Group 1 Ford and the reliable service after the sale is the reason I always come back. Management is very attentive to customers needs. More

by Patrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aaron Wade- Service Advisor

Report | Print
Jun 06, 2026

Group 1 Ford El Paso responded

Hello Patrick, we really appreciate your positive review! Please don't hesitate to reach out to us if there's anything more we can do!

May 27, 2026

Dealership Rating
Employee Rating

Fast friendly service. Good price. Dealership service. Great service from service advisor “Jerry”. Location, not far away. Thanks, More

by Miguel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Caraveo, Monica Salom, Yolanda Anchondo, Daniel Burciaga , Jerry

Report | Print
May 27, 2026

Group 1 Ford El Paso responded

Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

May 21, 2026

Dealership Rating
Employee Rating

Service done without any problems and on time as promised by the service department! Thank you very much!!! 👍 More

by Blanca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Caraveo, Monica Salom, Yolanda Anchondo, Daniel Burciaga

Report | Print
May 23, 2026

Group 1 Ford El Paso responded

Hi, we really appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!

May 20, 2026

Dealership Rating
Employee Rating

I feel confident in their extensive efforts to find and correct the numerous issues that my vehicle had. Everything I needed was addressed. More

by dmedwards1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Caraveo, Monica Salom, Yolanda Anchondo, Daniel Burciaga

Report | Print
May 23, 2026

Group 1 Ford El Paso responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

April 24, 2026

Dealership Rating
Employee Rating

Miy buen servicio me atendieron muy bien y me mandaron a mi casa en un uber muy amables More

by Maria herrera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 27, 2026

Group 1 Ford El Paso responded

Hola María, ¡nos alegra mucho haberte brindado una experiencia tan positiva! Esperamos poder ayudarte en el futuro. ¡Cuídate!

1
2
...
13

Dealership Inventory (349 Vehicles)

new 2026 Ford Bronco car, priced at $49,235
2026 Ford Bronco
new
Shadow Black exterior
Automatic
Four-wheel Drive
$49,235
View Details
used 2019 MINI Clubman car, priced at $16,163
2019 MINI Clubman
used
White Silver Metallic exterior
Automatic
Front-wheel Drive
$16,163
View Details
used 2023 Chevrolet Silverado 1500 car, priced at $33,926
2023 Chevrolet Silverado 1500
used
Summit White exterior
Automatic
Rear-wheel Drive
$33,926
View Details
used 2016 Ford Focus car, priced at $8,889
2016 Ford Focus
used
Race Red exterior
Automatic
Front-wheel Drive
$8,889
View Details
new 2026 Ford Maverick car, priced at $34,995
2026 Ford Maverick
new
Orange Fury Metallic Tri-Coat exterior
Automatic
All-wheel Drive
$34,995
View Details
new 2026 Ford Bronco Sport car, priced at $33,455
2026 Ford Bronco Sport
new
Space White Metallic exterior
Automatic
Four-wheel Drive
$33,455
View Details
View All Inventory