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Charles Reynolds
Charles Reynolds at Don Davis Nissan

Charles Reynolds

Service Advisor

Don Davis Nissan

1320 I-20 Frontage Rd
Arlington, TX 76018

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4.7
75 Reviews
4.7

75 Reviews

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75 Reviews of Charles Reynolds

October 24, 2025

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Employee Rating

Without an appointment but I was still taken care off. Got my car in right when I got there. Thks team and a great job More

by Hallyeb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Seth Baer, Casandra Rodriguez, Adrian Alonso, Logan Mims, Damarcus Allen, Christo Rosales

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Oct 27, 2025

Don Davis Nissan responded

Thank you for your kind words and for acknowledging our team's efforts. We're glad we could accommodate you even without an appointment and that your car was taken care of promptly. We appreciate your feedback and look forward to serving you again in the future. Best,  Amber Alvarez  Don Davis Nissan  OLM/ Owner Loyalty Manager  aalvarez3@comeseeclay.com  1320 I-20 E, Arlington, TX 76018  Work: (817)588-5500

October 13, 2025

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The customer service is phenomenal. I enjoyed myself & the service was excellent. Thank You much More

by victoriouskmac76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Seth Baer, Casandra Rodriguez, Adrian Alonso, Logan Mims, Damarcus Allen, Christo Rosales

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Oct 15, 2025

Don Davis Nissan responded

Thank you for your kind words and for sharing your positive experience. We're thrilled to hear that you enjoyed your visit and found our service to be excellent. Providing phenomenal customer service is our top priority, and it's rewarding to know we met your expectations. We look forward to serving you again in the future. Best, Amber Alvarez Don Davis Nissan OLM/ Owner Loyalty Manager aalvarez3@comeseeclay.com 1320 I-20 E, Arlington, TX 76018 (866)932-6893 ext 6525

October 09, 2025

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Don Davis has a Great fast service team. They Always come here for an oil change More

by jan.esparza15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Seth Baer, Casandra Rodriguez, Adrian Alonso, Logan Mims, Damarcus Allen, Christo Rosales

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Oct 11, 2025

Don Davis Nissan responded

Thank you for your kind words and continued trust in our team. We're glad to hear that Don Davis and our staff provide fast and reliable service. We appreciate your loyalty and look forward to serving you for all your oil change needs in the future. Best, Amber Alvarez Don Davis Nissan OLM/ Owner Lo yalty Manager aalvarez3@comeseeclay.com 1320 I-20 E, Arlington, TX 76018 (866)932-6893

September 29, 2025

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Employee Rating

They protected my car from getting damaged and they fixed all necessary parts for my car. They went above and beyond. More

by Michaelhargrove839
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Seth Baer, Casandra Rodriguez, Adrian Alonso, Logan Mims, Damarcus Allen, Christo Rosales

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Sep 30, 2025

Don Davis Nissan responded

Thank you for your kind words and for recognizing our efforts to protect and repair your vehicle. We’re glad we could go above and beyond to meet your needs. Your satisfaction is our top priority, and we appreciate your trust in us. If you need any further assistance, please don’t hesitate to reach out. Best, Amber Alvarez Don Davis Nissan OLM/ Owner Loyalty Manager aalvarez3@comeseeclay.com 1320 I-20 E, Arlington, TX 76018 (866)932-6893

September 08, 2025

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Disappointed with my last visit. Poor workmanship and unsatisfactory explanation to the problem. I think the dealership could have offered a better soultion to the problem. More

by golden30calvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Seth Baer, Casandra Rodriguez, Adrian Alonso, Logan Mims, Damarcus Allen, Christo Rosales

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Sep 11, 2025

Don Davis Nissan responded

We sincerely apologize for your recent experience and appreciate your feedback. We strive to provide quality workmanship and clear communication, and we're sorry we fell short. Your concerns about the solution offered are important, and we would like the opportunity to address them directly. Please contact us at your earliest convenience so we can work towards a satisfactory resolution. Thank you for bringing this to our attention. Best, Don Davis Nissan 1320 I-20 E, Arlington, TX 76018 (866)932-6893

August 14, 2025

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Very friendly and helpful in everything, will be back to buy another car for my kids More

by GDELACERDA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Seth Baer, Casandra Rodriguez, Adrian Alonso, Logan Mims, Damarcus Allen, Christo Rosales

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Aug 18, 2025

Don Davis Nissan responded

Thank you for your kind words and positive feedback. We are glad to hear you found our team friendly and helpful. We look forward to assisting you again when you're ready to buy another car for your kids. Your satisfaction is important to us, and we appreciate your trust in our dealership. Best, Amber Alvarez Don Davis Nissan OLM/ Owner Loyalty Manager aalvarez3 @comeseeclay.com 1320 I-20 E, Arlington, TX 76018 (866)932-6893

July 30, 2025

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Thank you for your professionalism and attention to detail. Your knowledge and helpful attitude made the experience smooth and stress-free. I truly appreciate your commitment to quality service More

by Wrk65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 02, 2025

Don Davis Nissan responded

Thank you for your kind words and positive feedback. We're delighted that our professionalism, attention to detail, and helpful attitude made your experience smooth and stress-free. Your recognition of our commitment to quality service truly means a lot to us. We look forward to serving you again in the future. Best, Amber Alvarez Don Davis Nissan OLM/ Owner Loyalty Manager aalvarez3@comeseeclay.com 1320 I-20 E, Arlington, TX 76018 (866)932-6893

July 29, 2025

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Good experience, on time service and done properly, Good inspection report about my vehicle. Thanks More

by uzair_ulhaq2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 02, 2025

Don Davis Nissan responded

Thank you for your positive feedback! We're glad to hear you had a good experience with on-time service and that the inspection report met your expectations. Providing proper and thorough service is our priority, and we appreciate your recognition. If you need any further assistance or have additional questions, please don't hesitate to reach out. We look forward to serving you again in the future. Best, Amber Alvarez Don Davis Nissan OLM/ Owner Loyalty Manager aalvarez3@comeseeclay.com 1320 I-20 E, Arlington, TX 76018 (866)932-6893

July 03, 2025

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Employee Rating

Great service for my Nissan Murano. Charles was great, did exactly what I asked and was done in good time More

by Naillord
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 06, 2025

Don Davis Nissan responded

Thank you for your kind feedback. We're delighted to hear Charles provided great service and met your expectations efficiently. We appreciate your trust in us and look forward to assisting you with your Nissan Murano in the future. Best, Amber Alvarez Don Davis Nissan OLM/ Owner Loyalty Manager aalvarez3@comeseeclay.com 1320 I-20 E, Arlington, TX 76018 (866)932-6893

June 30, 2025

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Employee Rating

I have been using Don Davis Nissan service for 5 years. Always friendly and fast service. Never a problem getting an appointment. More

by CHUCK274
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 03, 2025

Don Davis Nissan responded

Thank you for your continued trust over the past five years. We're thrilled to hear that you've experienced friendly and efficient service, and that scheduling appointments has been convenient for you. We truly appreciate your loyalty and look forward to serving you in the future. Best, Amber Alvarez Don Davis Nissan OLM/ Owner Loyalty Manager aalvarez3@comeseeclay.com 1320 I-20 E, Arlington, TX 76018 (866)932-6893 ext 6525

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