Charles Reynolds
Charles Reynolds at Don Davis Nissan

Charles Reynolds

Service Advisor

Don Davis Nissan

1320 I-20 Frontage Rd
Arlington, TX 76018

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4.7
68 Reviews
4.7

68 Reviews

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68 Reviews of Charles Reynolds

July 03, 2025

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Employee Rating

Great service for my Nissan Murano. Charles was great, did exactly what I asked and was done in good time More

by Naillord
Service Price Transparency
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Recommend Dealer
Yes
Jul 06, 2025

Don Davis Nissan responded

Thank you for your kind feedback. We're delighted to hear Charles provided great service and met your expectations efficiently. We appreciate your trust in us and look forward to assisting you with your Nissan Murano in the future. Best, Amber Alvarez Don Davis Nissan OLM/ Owner Loyalty Manager aalvarez3@comeseeclay.com 1320 I-20 E, Arlington, TX 76018 (866)932-6893

June 30, 2025

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I have been using Don Davis Nissan service for 5 years. Always friendly and fast service. Never a problem getting an appointment. More

by CHUCK274
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Service Communication
Recommend Dealer
Yes
Jul 03, 2025

Don Davis Nissan responded

Thank you for your continued trust over the past five years. We're thrilled to hear that you've experienced friendly and efficient service, and that scheduling appointments has been convenient for you. We truly appreciate your loyalty and look forward to serving you in the future. Best, Amber Alvarez Don Davis Nissan OLM/ Owner Loyalty Manager aalvarez3@comeseeclay.com 1320 I-20 E, Arlington, TX 76018 (866)932-6893 ext 6525

June 26, 2025

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Charles was very professional and friendly. Even though I didn’t have an appointment, he assured me that my vehicle would have the utmost importance. And he did not disappoint. My vehicle was More

by Lmg3416
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Service Communication
Recommend Dealer
Yes
Jun 27, 2025

Don Davis Nissan responded

Thank you for your kind words and for highlighting Charles’s professionalism and friendly service. We’re glad he was able to prioritize your vehicle and deliver timely service, even without an appointment. Your appreciation means a lot to us, and we will be sure to share your feedback with Charles. We look forward to serving you again in the future. Best, Amber Alvarez Don Davis Nissan OLM/ Owner Loyalty Manager aalvarez3@comeseeclay.com 1320 I-20 E, Arlington, TX 76018 (866)932-6893 ext 6525

June 17, 2025

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Charles was great professional, honest, and very helpful. He explained everything clearly and made the repair process easy. My car runs perfectly now More

by Maria Martinez
Service Price Transparency
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Recommend Dealer
Yes
Jun 18, 2025

Don Davis Nissan responded

Dear Maria, thank you for your kind words and positive feedback. We're glad Charles was able to provide honest, professional, and clear service to make your repair process easy. It's wonderful to hear your car is running perfectly now. We appreciate your trust and look forward to assisting you in the future. Best, Amber Alvarez Don Davis Nissan OLM/ Owner Loyalty Manager aalvarez3@comeseeclay.com 1320 I-20 E, Arlington, TX 76018 (866)932-6893 ext 6525

June 16, 2025

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Provided Excellent customer service and will always keep you informed on the status of repair service. More

by deidra.dennis1998
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Recommend Dealer
Yes
Jun 17, 2025

Don Davis Nissan responded

Thank you for your kind words and for recognizing our commitment to excellent customer service. We appreciate your trust in us to keep you informed throughout the repair process. Your satisfaction is our priority, and we are glad we could meet your expectations. If you need further assistance, please don't hesitate to reach out. Best, Amber Alvarez Don Davis Nissan OLM/ Owner Loyalty Manager aalvarez3@comeseeclay.com 1320 I-20 E, Arlington, TX 76018 (866)932-6893 ext 6525

June 15, 2025

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I had to pay $533 to preplace my key. That is way too much. None of the other car dealer charge that much. More

by mattie.packer
Service Price Transparency
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Recommend Dealer
No
Jun 17, 2025

Don Davis Nissan responded

Thank you for sharing your feedback. We understand that the cost of replacing your key was higher than expected and that pricing can vary between dealerships. We strive to provide transparent and competitive pricing, and we appreciate your input. If you'd like to discuss this further or explore options, please contact us directly. Your satisfaction is important to us. Best, Amber Alvarez Don Davis Nissan OLM/ Owner Loyalty Manager aalvarez3@comeseeclay.com 1320 I-20 E, Arlington, TX 76018 (866)932-6893 ext 6525

May 31, 2025

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I scheduled my appointment online, Charles was the service advisor that assisted me. He was very professional and clear in explaining the work that needed immediate attention after the multi point in More

by josephm21
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Recommend Dealer
Yes
Jun 04, 2025

Don Davis Nissan responded

Thank you for your kind words and for taking the time to share your experience. We're glad Charles provided clear and professional assistance during your appointment. Your satisfaction is important to us, and we look forward to serving you again in the future. Best, Amber Alvarez Don Davis Nissan OLM/ Owner Loyalty Manager aalvarez3@comeseeclay.com 1320 I-20 E, Arlington, TX 76018 (866)932-6893

May 26, 2025

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Employee Rating

This was my first time visiting this service center, but Charles made me feel welcome, and I was going to receive the best service (smile) More

by lorenzocarter187
Recommend Dealer
Yes
May 28, 2025

Don Davis Nissan responded

Thank you for your kind words and for choosing our service center for your first visit. We're delighted that Charles made you feel welcome and ensured you received excellent service. Your satisfaction is our priority, and we look forward to serving you again in the future. Best, Amber Alvarez Don Davis Nissan OLM/ Owner Loyalty Manager aalvarez3@comeseeclay.com 1320 I-20 E, Arlington, TX 76018 (866)932-6893

May 23, 2025

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Employee Rating

I have been using Don Davis Nissan for 5 years. Always easy, fast and friendly check-in. The work always done right. More

by CHUCK274
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 24, 2025

Don Davis Nissan responded

Thank you for your continued trust over the past five years. We're glad to hear our team provides you with easy, fast, and friendly service and consistently does the work right. We appreciate your loyalty and look forward to serving you in the future. Best, Amber Alvarez Don Davis Nissan OLM/ Owner Loyalty Manager aalvarez3@comeseeclay.com 1320 I-20 E, Arlington, TX 76018 (866)932-6893

May 14, 2025

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He went out of his way to try and assist me. He got to me fast was very informative and got me in and out faster than any other dealership I have gone to. More

by christi5
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Recommend Dealer
Yes
May 16, 2025

Don Davis Nissan responded

Thank you for your wonderful feedback about Charles Reynolds! We're thrilled to hear that our representative went out of his way to assist you and that you found the experience informative and efficient. Our team strives to provide prompt service, and it's great to know we exceeded your expectations. We appreciate your kind words and look forward to serving you again in the future! Best, Amber Alvarez Don Davis Nissan OLM/ Owner Loyalty Manager aalvarez3@comeseeclay.com 1320 I-20 E, Arlington, TX 76018 (866)932-6893

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