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Charles Reynolds
Charles Reynolds at Don Davis Nissan

Charles Reynolds

Service Advisor

Don Davis Nissan

1320 I-20 Frontage Rd
Arlington, TX 76018

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4.7
65 Reviews
4.7

65 Reviews

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65 Reviews of Charles Reynolds

June 17, 2025

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Employee Rating

Charles was great professional, honest, and very helpful. He explained everything clearly and made the repair process easy. My car runs perfectly now More

by Maria Martinez
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Recommend Dealer
Yes
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June 16, 2025

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Provided Excellent customer service and will always keep you informed on the status of repair service. More

by deidra.dennis1998
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Recommend Dealer
Yes
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Jun 17, 2025

Don Davis Nissan responded

Thank you for your kind words and for recognizing our commitment to excellent customer service. We appreciate your trust in us to keep you informed throughout the repair process. Your satisfaction is our priority, and we are glad we could meet your expectations. If you need further assistance, please don't hesitate to reach out. Best, Amber Alvarez Don Davis Nissan OLM/ Owner Loyalty Manager aalvarez3@comeseeclay.com 1320 I-20 E, Arlington, TX 76018 (866)932-6893 ext 6525

June 15, 2025

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I had to pay $533 to preplace my key. That is way too much. None of the other car dealer charge that much. More

by mattie.packer
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Recommend Dealer
No
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Jun 17, 2025

Don Davis Nissan responded

Thank you for sharing your feedback. We understand that the cost of replacing your key was higher than expected and that pricing can vary between dealerships. We strive to provide transparent and competitive pricing, and we appreciate your input. If you'd like to discuss this further or explore options, please contact us directly. Your satisfaction is important to us. Best, Amber Alvarez Don Davis Nissan OLM/ Owner Loyalty Manager aalvarez3@comeseeclay.com 1320 I-20 E, Arlington, TX 76018 (866)932-6893 ext 6525

May 31, 2025

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I scheduled my appointment online, Charles was the service advisor that assisted me. He was very professional and clear in explaining the work that needed immediate attention after the multi point in More

by josephm21
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Recommend Dealer
Yes
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Jun 04, 2025

Don Davis Nissan responded

Thank you for your kind words and for taking the time to share your experience. We're glad Charles provided clear and professional assistance during your appointment. Your satisfaction is important to us, and we look forward to serving you again in the future. Best, Amber Alvarez Don Davis Nissan OLM/ Owner Loyalty Manager aalvarez3@comeseeclay.com 1320 I-20 E, Arlington, TX 76018 (866)932-6893

May 26, 2025

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This was my first time visiting this service center, but Charles made me feel welcome, and I was going to receive the best service (smile) More

by lorenzocarter187
Recommend Dealer
Yes
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May 28, 2025

Don Davis Nissan responded

Thank you for your kind words and for choosing our service center for your first visit. We're delighted that Charles made you feel welcome and ensured you received excellent service. Your satisfaction is our priority, and we look forward to serving you again in the future. Best, Amber Alvarez Don Davis Nissan OLM/ Owner Loyalty Manager aalvarez3@comeseeclay.com 1320 I-20 E, Arlington, TX 76018 (866)932-6893

May 23, 2025

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I have been using Don Davis Nissan for 5 years. Always easy, fast and friendly check-in. The work always done right. More

by CHUCK274
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Recommend Dealer
Yes
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May 24, 2025

Don Davis Nissan responded

Thank you for your continued trust over the past five years. We're glad to hear our team provides you with easy, fast, and friendly service and consistently does the work right. We appreciate your loyalty and look forward to serving you in the future. Best, Amber Alvarez Don Davis Nissan OLM/ Owner Loyalty Manager aalvarez3@comeseeclay.com 1320 I-20 E, Arlington, TX 76018 (866)932-6893

May 14, 2025

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He went out of his way to try and assist me. He got to me fast was very informative and got me in and out faster than any other dealership I have gone to. More

by christi5
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Recommend Dealer
Yes
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May 16, 2025

Don Davis Nissan responded

Thank you for your wonderful feedback about Charles Reynolds! We're thrilled to hear that our representative went out of his way to assist you and that you found the experience informative and efficient. Our team strives to provide prompt service, and it's great to know we exceeded your expectations. We appreciate your kind words and look forward to serving you again in the future! Best, Amber Alvarez Don Davis Nissan OLM/ Owner Loyalty Manager aalvarez3@comeseeclay.com 1320 I-20 E, Arlington, TX 76018 (866)932-6893

May 11, 2025

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Employee Rating

Everyone at Don Davis Nissan is very nice, respectful, and knowledgeable about their Nissan products. More

by Michael Shannon
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Service Time
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Recommend Dealer
Yes
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May 15, 2025

Don Davis Nissan responded

Thank you for your wonderful review! We are thrilled to hear that you found our team at Don Davis Nissan to be nice, respectful, and knowledgeable about our Nissan products. It’s our goal to provide excellent customer service, and your feedback reinforces the hard work our staff puts in every day. We look forward to assisting you again in the future! Best, Amber Alvarez Don Davis Nissan OLM/ Owner Loyalty Manager aalvarez3@comeseeclay.com 1320 I-20 E, Arlington, TX 76018 (866)932-6893

May 10, 2025

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I have no complaints at Tha present time. The staff has been great. Thank you More

by drnickle77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Seth Baer, Casandra Rodriguez, Adrian Alonso, Logan Mims, Damarcus Allen, Christo Rosales , Justin Davidson

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May 15, 2025

Don Davis Nissan responded

Thank you for your positive feedback on all of our service team members! We're thrilled to hear that you have no complaints and that our staff has been great. Your satisfaction is our top priority, and we appreciate your kind words. If there's anything else we can do to enhance your experience, please let us know! Best, Amber Alvarez Don Davis Nissan OLM/ Owner Loyalty Manager aalvarez3@comeseeclay.com 1320 I-20 E, Arlington, TX 76018 (866)932-6893

May 06, 2025

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Employee Rating

You have helpful and friendly mechanics clean waiting area with refreshments and Charles was a great guy More

by Sjwells1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adrian Alonso , Don't know anyone else's name

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May 09, 2025

Don Davis Nissan responded

Thank you for your wonderful review! We're thrilled to hear that you found our mechanics helpful and friendly, and that you enjoyed our clean waiting area with refreshments. It's great to know that Charles and Adrian made a positive impression on you. We strive to provide a welcoming environment and excellent service, and your feedback reaffirms our efforts. We look forward to serving you again in the future! Best, Amber Alvarez Don Davis Nissan OLM/ Owner Loyalty Manager aalvarez3@comeseeclay.com 1320 I-20 E, Arlington, TX 76018 (866)932-6893

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