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Charles Reynolds
Charles Reynolds at Don Davis Nissan

Charles Reynolds

Service Advisor

Don Davis Nissan

1320 I-20 Frontage Rd
Arlington, TX 76018

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4.7
79 Reviews
4.7

79 Reviews

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79 Reviews of Charles Reynolds

December 11, 2025

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Employee Rating

Excellent service. Workers done on time. Samuel was Excellent in speaking to and answered all questions in a professional manner. More

by garycuellar510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chad Cowling, Casandra Rodriguez, Adrian Alonso, Logan Mims, Christo Rosales , Samual

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Dec 17, 2025

Don Davis Nissan responded

Dear Gary Cuellar, thank you for your kind words and for recognizing Samael's professionalism. We're glad the team completed the work on time and that you were satisfied with our service. Your feedback is greatly appreciated, and we look forward to assisting you again in the future. Best,  Amber Alvarez  Don Davis Nissan  OLM/ Owner Loyalty Manager  aalvarez3@comeseeclay.com  1320 I-20 E, Arlington, TX 76018  (866)932-6893

December 04, 2025

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Employee Rating

The Dealers customer service was outstanding. They were very friendly and the whole process was shorter than originally thought. Will definitely go back for service. More

by samhuckaby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Casandra Rodriguez, Adrian Alonso, Logan Mims, Christo Rosales , Damarcus Allen, Seth Baer

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Dec 05, 2025

Don Davis Nissan responded

Thank you for your kind words and positive feedback. We're thrilled to hear that you found our customer service outstanding and that the process was quicker than expected. We look forward to serving you again in the future. Best, Amber Alvarez Don Davis Nissan OLM/ Owner Loyalty Manager aalvarez3@comeseeclay.com 1320 I-20 E, Arlington, TX 76018 (866)932-6893

December 04, 2025

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Employee Rating

Very nice people, good service and I will come back very soon thank tall very much and I will recommend to others do kind as well I’ll see you soon More

by MCCONSTRUCTION90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Casandra Rodriguez, Adrian Alonso, Logan Mims, Christo Rosales , Damarcus Allen, Seth Baer

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Dec 05, 2025

Don Davis Nissan responded

Thank you for your kind words and positive feedback. We’re delighted to hear you had a great experience with our team and appreciate your recommendation. We look forward to serving you again soon! Best, Amber Alvarez Don Davis Nissan OLM/ Owner Loyalty Manager aalvarez3@comeseeclay.com 1320 I-20 E, Arlington, TX 76018 (866)932-6893

November 21, 2025

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Employee Rating

Very courteous. Time to wait was short. Restroom was clean. Hot water to make tea was nice. Car runs great. Thank you! More

by mmcelwee1946
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chad Cowling, Casandra Rodriguez, Adrian Alonso, Logan Mims, Christo Rosales , Alex Aguirre, Damarcus Allen, Javier Alvarado, Seth Baer

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Nov 23, 2025

Don Davis Nissan responded

Thank you for your kind words and positive feedback. We're glad to hear you found our team courteous, the wait time short, and the facilities clean. It's great to know you enjoyed the hot water for tea and that your car is running well. We appreciate your business and look forward to serving you again in the future. Best, Amber Alvarez Don Davis Nissan OLM/ Owner Loyalty Manager aalvarez3@comeseeclay.com 1320 I-20 E, Arlington, TX 76018 (866)932-6893

October 24, 2025

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Employee Rating

Without an appointment but I was still taken care off. Got my car in right when I got there. Thks team and a great job More

by Hallyeb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Casandra Rodriguez, Adrian Alonso, Logan Mims, Christo Rosales , Damarcus Allen, Seth Baer

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Oct 27, 2025

Don Davis Nissan responded

Thank you for your kind words and for acknowledging our team's efforts. We're glad we could accommodate you even without an appointment and that your car was taken care of promptly. We appreciate your feedback and look forward to serving you again in the future. Best,  Amber Alvarez  Don Davis Nissan  OLM/ Owner Loyalty Manager  aalvarez3@comeseeclay.com  1320 I-20 E, Arlington, TX 76018  Work: (817)588-5500

October 13, 2025

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Employee Rating

The customer service is phenomenal. I enjoyed myself & the service was excellent. Thank You much More

by victoriouskmac76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Casandra Rodriguez, Adrian Alonso, Logan Mims, Christo Rosales , Damarcus Allen, Seth Baer

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Oct 15, 2025

Don Davis Nissan responded

Thank you for your kind words and for sharing your positive experience. We're thrilled to hear that you enjoyed your visit and found our service to be excellent. Providing phenomenal customer service is our top priority, and it's rewarding to know we met your expectations. We look forward to serving you again in the future. Best, Amber Alvarez Don Davis Nissan OLM/ Owner Loyalty Manager aalvarez3@comeseeclay.com 1320 I-20 E, Arlington, TX 76018 (866)932-6893 ext 6525

October 09, 2025

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Employee Rating

Don Davis has a Great fast service team. They Always come here for an oil change More

by jan.esparza15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Casandra Rodriguez, Adrian Alonso, Logan Mims, Christo Rosales , Damarcus Allen, Seth Baer

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Oct 11, 2025

Don Davis Nissan responded

Thank you for your kind words and continued trust in our team. We're glad to hear that Don Davis and our staff provide fast and reliable service. We appreciate your loyalty and look forward to serving you for all your oil change needs in the future. Best, Amber Alvarez Don Davis Nissan OLM/ Owner Lo yalty Manager aalvarez3@comeseeclay.com 1320 I-20 E, Arlington, TX 76018 (866)932-6893

September 29, 2025

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Employee Rating

They protected my car from getting damaged and they fixed all necessary parts for my car. They went above and beyond. More

by Michaelhargrove839
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Casandra Rodriguez, Adrian Alonso, Logan Mims, Christo Rosales , Damarcus Allen, Seth Baer

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Sep 30, 2025

Don Davis Nissan responded

Thank you for your kind words and for recognizing our efforts to protect and repair your vehicle. We’re glad we could go above and beyond to meet your needs. Your satisfaction is our top priority, and we appreciate your trust in us. If you need any further assistance, please don’t hesitate to reach out. Best, Amber Alvarez Don Davis Nissan OLM/ Owner Loyalty Manager aalvarez3@comeseeclay.com 1320 I-20 E, Arlington, TX 76018 (866)932-6893

September 08, 2025

Dealership Rating
Employee Rating

Disappointed with my last visit. Poor workmanship and unsatisfactory explanation to the problem. I think the dealership could have offered a better soultion to the problem. More

by golden30calvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Casandra Rodriguez, Adrian Alonso, Logan Mims, Christo Rosales , Damarcus Allen, Seth Baer

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Sep 11, 2025

Don Davis Nissan responded

We sincerely apologize for your recent experience and appreciate your feedback. We strive to provide quality workmanship and clear communication, and we're sorry we fell short. Your concerns about the solution offered are important, and we would like the opportunity to address them directly. Please contact us at your earliest convenience so we can work towards a satisfactory resolution. Thank you for bringing this to our attention. Best, Don Davis Nissan 1320 I-20 E, Arlington, TX 76018 (866)932-6893

August 14, 2025

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Employee Rating

Very friendly and helpful in everything, will be back to buy another car for my kids More

by GDELACERDA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Casandra Rodriguez, Adrian Alonso, Logan Mims, Christo Rosales , Damarcus Allen, Seth Baer

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Aug 18, 2025

Don Davis Nissan responded

Thank you for your kind words and positive feedback. We are glad to hear you found our team friendly and helpful. We look forward to assisting you again when you're ready to buy another car for your kids. Your satisfaction is important to us, and we appreciate your trust in our dealership. Best, Amber Alvarez Don Davis Nissan OLM/ Owner Loyalty Manager aalvarez3 @comeseeclay.com 1320 I-20 E, Arlington, TX 76018 (866)932-6893

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