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Charlie Betances

Overview Reviews (82) Inventory (467)

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Charlie Betances

F&I Manager

Hyundai of Wesley Chapel

27000 Wesley Chapel Boulevard
Wesley Chapel, FL 33544

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4.9

82 Reviews

Overview Reviews (82) Inventory (467)

4.9

82 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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82 Reviews of Charlie Betances

July 26, 2025

Dealership Rating

Employee Rating

Dealership has nice amenities, with friendly and helpful staff. But wait times are significantly long. staff. But wait times are significantly long. More

by Armin

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Telon Gumbs

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Jul 30, 2025 -

Hyundai of Wesley Chapel responded

Thanks, Armin, for sharing your experience with Hyundai of Wesley Chapel. We appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

July 20, 2025

Dealership Rating

Employee Rating

Matt, Charlie, and Kevin were all extremely helpful with the process of my car service and trade in! the process of my car service and trade in! More

by TEK1019

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Matt, Kevin

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Jul 21, 2025 -

Hyundai of Wesley Chapel responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hyundai of Wesley Chapel! Sincerely, Manny Lopez Internet Sales Manager

July 13, 2025

Dealership Rating

Employee Rating

Don’t know Mr. Sorleno or Mr. Worrell, my salesman David Watkins and the Finance gentleman Charles ?? were WONDERFUL.. no high pressure, answered any and all quest Sorleno or Mr. Worrell, my salesman David Watkins and the Finance gentleman Charles ?? were WONDERFUL.. no high pressure, answered any and all questions to my satisfaction. They are an asset to your company. Would recommend them to anyone looking for quality used vehicles who needed a great salesman. More

by PATSYAN101

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: David Watkins , Jacob who tinted my windows, and a gentleman who fixed the overhead light in the back seat area.

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Jul 14, 2025 -

Hyundai of Wesley Chapel responded

Thanks for sharing about your experience with Hyundai of Wesley Chapel. We appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

July 04, 2025

Dealership Rating

Employee Rating

I was able to find the vehicle I was looking for. Very friendly and helpful staff. Very friendly and helpful staff. More

by DESPINA2011

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Leroy

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Jul 04, 2025 -

Hyundai of Wesley Chapel responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sincerely, Manny Lopez Internet Sales Manager

June 24, 2025

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Employee Rating

Excellent service, great attention to the details, great deal and fast arrangements on the negotations. deal and fast arrangements on the negotations. More

by Pedro Leyvas

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Caleb Prieto

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Jun 24, 2025 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sincerely, Jose Gesmondi Service Manager

June 18, 2025

Dealership Rating

Employee Rating

They care about their customers and they do a great job , Will definitely come again. Will definitely come again. More

by ALYSSABETHM03

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Manny and Paul

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Jun 18, 2025 -

Hyundai of Wesley Chapel responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sincerely, Manny Lopez Internet Sales Manager

May 17, 2025

Dealership Rating

Employee Rating

Yasmin was great! Friendly, personable and patient with answering all of my questions. I look forward to dealing with her on my future visits for our vehicle servicin Friendly, personable and patient with answering all of my questions. I look forward to dealing with her on my future visits for our vehicle servicing. More

by Barbara

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mark Salerno, Jasmine Yarwood

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May 17, 2025 -

Hyundai of Wesley Chapel responded

Thanks for sharing about your experience with Hyundai of Wesley Chapel. We appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

May 07, 2025

Dealership Rating

Employee Rating

Always a pleasurable group of people willing to help you . That is why we go there . . That is why we go there . More

by BECKYGLIME

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mark Salerno, Jasmine Yarwood

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May 07, 2025 -

Hyundai of Wesley Chapel responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sincerely, Jose Gesmondi Service Manager

April 03, 2025

Dealership Rating

Employee Rating

They have a good selection of cars and their service department is excellent and keep you informed of any items that need to be taken care of department is excellent and keep you informed of any items that need to be taken care of More

by MOLI455218

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Caleb Prieto, Justin Worrell, Carlos Carrillo , Noah Harris

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Apr 04, 2025 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sincerely, Manny Lopez Internet Sales Manager

March 14, 2025

Dealership Rating

Employee Rating

Hyundai of Wesley chapel was wonderful and made sure I got the best deal on the vehicle I wanted. David Fernandez was wonderful and really helped us out! got the best deal on the vehicle I wanted. David Fernandez was wonderful and really helped us out! More

by ANTHONYGONZALEZ2813

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: David Fernandez

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Mar 16, 2025 -

Hyundai of Wesley Chapel responded

Thank you for your business and this review, Anthony. We're happy to hear that David and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sincerely, Manny Lopez Internet Sales Manager

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