My daughter was there on business, car trouble, stranded,
got the car to the Queen City Ford. Paid the $527.42 on Feb 21 to fix a leak in her anti-freeze reservoir. The reservoir was supposedly replaced. Fe
got the car to the Queen City Ford. Paid the $527.42 on Feb 21 to fix a leak in her anti-freeze reservoir. The reservoir was supposedly replaced. Felt like we won the lottery when we thought we found an honest place to get her car fixed. Now less than a year, we have had to do the same repair. I feel like maybe there was a patch job done and the work we paid for was not completed.
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by Stephanie Johnson
Service Price Transparency
Other Employees Tagged:
Amy Liming
Feb 03, 2026 -
Queen City Ford responded
Dear Stephanie,
I am so sorry to hear that your daughter's vehicle is having the same issue. I would love to look further into this for you in order to try and facilitate some help for the trouble she is having. Please feel free to call/text/email, as I have left my information below. We are here to help!
Thanks again and we look forward to helping you!
Ryan Garrett - Service Manager
Phone: 513-699-4825
Email: ryangarrett@mwagauto.com
Feb 03, 2026 -
Queen City Ford responded
Thank you so much for your reply, Stephanie! If possible, can you please give me a call so that I can look into this further and pull up her information? My direct number is 513-699-4825. Thank you so much!
Feb 03, 2026 -
Stephanie Johnson responded
Can you tell me if the reservoir was replaced, the normal coat of this replacement and how long this repair should last?