Charly Hernandez

Excellent customer service and knowledgeable sales experience. Charly made the sale of my new 2025 Subaru Crosstrek easy and simple. He was very helpful & not pushy or overbearing, which I really ap experience. Charly made the sale of my new 2025 Subaru Crosstrek easy and simple. He was very helpful & not pushy or overbearing, which I really appreciate! I recommend visiting him to purchase your new wheels! Thank you Charly! More

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The sale went smoothly. They were good to with. I got a decent trade in price for my car. They were good to with. I got a decent trade in price for my car. More

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Awesome, there were professionals attending i was was ok, paper work was fast they explained clearly that I could understand. Staff was friendly. paper work was fast they explained clearly that I could understand. Staff was friendly. More

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Everyone at this dealership was very friendly from the time you walk in the door they find you a sales associate to help you. We then was able to test drive the car without a sales associate and when we c time you walk in the door they find you a sales associate to help you. We then was able to test drive the car without a sales associate and when we came back was able to set down with are sales associate and talk over what we thought and what we were looking to pay he worked hard on making our deal happen. Thank you for a wonderful experience. More

by HILLJ1619 Verified Customer Verified Customer

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I can not thank Brandon and the GM enough for the experience they provided me.. truly a blessing and I will never forget those two!!! Thank you thank you experience they provided me.. truly a blessing and I will never forget those two!!! Thank you thank you More

by KIANADINGLEDINE2005 Verified Customer Verified Customer

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Working with Charly was a breeze. There was no sales pressure as he worked with us and got the price we could work with. The Subaru we wanted he didn’t have on the lot but found one i There was no sales pressure as he worked with us and got the price we could work with. The Subaru we wanted he didn’t have on the lot but found one in 2 days. He was very knowledgeable with the workings of the car and made sure we were knew how everything worked before we left the lot. I would definitely give Charly 5 stars! More

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Dealership was clean and very active with customers buying autos, asked for Charly as per phone conversation. He offered drinks and snacks then got the car and brought to front of building, installed d buying autos, asked for Charly as per phone conversation. He offered drinks and snacks then got the car and brought to front of building, installed dealer tag for test drive. After returning to dealership he came out and asked how I liked it in which I said I’ll buy it. Unlike many dealerships before 3 1/2 -5 hours later, from time of arrival to the point of driving home was only 1 1/2 hours and he also offered snacks and drinks for the road. Out of many many dealerships this was the best experience. Big thanks to Charly and Kyle More

by HEATWRENCH44 Verified Customer Verified Customer

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Came to Great Lakes for a new car. The whole experience was more than I expected. They truly went above and beyond. Highly recommend! The whole experience was more than I expected. They truly went above and beyond. Highly recommend! More

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Great, friendly service…and they gave us a great deal. Would and will highly recommend! Would and will highly recommend! More

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Everything was smooth and Charly was very knowledgeable about the car and the buying process. about the car and the buying process. More

by J_KIN Verified Customer Verified Customer

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