Charmaine Brown | Page 35
Service Receptionist
McLoughlin Chevrolet
16700 SE McLoughlin Blvd.
Milwaukie, OR 97267
Dealership Experience
21 yrs, 2 mos
Industry Experience
25 yrs, 8 mos
Languages Spoken
English
395 Reviews
Write a Review395 Reviews of Charmaine Brown
April 12, 2020
Do not have time for this I am not interested in doing this right now. I am not interested in doing this right now. I am not interested in doing this right now. I am not interested in doing this right now. I am not interested in doing this right now. I am not interested in doing this right now. More
Other Employees Tagged: Eric (?), Dave (?), and Dave Mendenhal (?)
March 07, 2020
Not so great service Until my last service appointment, I would have wholeheartedly recommended McLoughlin Chevrolet. The problems started in early September and were fina Until my last service appointment, I would have wholeheartedly recommended McLoughlin Chevrolet. The problems started in early September and were finally fixed in late February. In September, I brought my car in because it was making a noise. When I got it there, they said that there was no oil in it. After several days, they decided that I needed new pistons and rings. I was calling almost every day for an update. I had to call them, they did not call me. I did not get my car back until early October and had to pay for a rental car during the whole time. The problem wasn't covered under the warranty I was sold at the dealership and paid $4100+. In November, I took my car back twice because it was making the same noise again. The oil was at least 2 qts. low each time. In December, I took it back for an oil change and it was over 2 qts. low and they started an oil consumption test. Two weeks and less than 500 miles later, I took it back again and it was low again. Two weeks later and less than 300 miles later, I took it back and it was out of oil. Now the engine was ruined and needed to be replaced. Each time I took it back because it was making the same noise as in September within 48 hours of noticing the noise. I had to fight with them to get my engine replaced at their cost. They never initiated phone calls to me, I had to call them. More
Other Employees Tagged: Don Cohen, Kyle
February 15, 2020
Don was very nice and pleasant. Services were done quickly and efficiently. Service was on time and the price stated. Don let me know my next service will be a big one. quickly and efficiently. Service was on time and the price stated. Don let me know my next service will be a big one. More
Other Employees Tagged: Don Cohen
January 18, 2020
Excellent Service McLoughlin Chevrolet is the best. There staff are all rock stars who are both friendly and professional and they do such a good job with the vehicles McLoughlin Chevrolet is the best. There staff are all rock stars who are both friendly and professional and they do such a good job with the vehicles they service. More
Other Employees Tagged: Don Cohen
January 13, 2020
I have used the service department for more than 10 years for regular service, repairs and detailing. Don, Charmaine, and their teams have never let us down. In in time and out on time. Great service. for regular service, repairs and detailing. Don, Charmaine, and their teams have never let us down. In in time and out on time. Great service. More
Other Employees Tagged: Don Cohen, Jeff Morrison
December 23, 2019
Good service Don and Charmaine are so friendly and awesome. They work hard to make sure everything goes well. I know that I am well taken care of. Don and Charmaine are so friendly and awesome. They work hard to make sure everything goes well. I know that I am well taken care of. More
Other Employees Tagged: Don Cohen
November 24, 2019
You should be so lucky Who calls for an appointment on Friday? All the repairs are completed on Saturday. The charges are zero because they're all under warranty. It is n Who calls for an appointment on Friday? All the repairs are completed on Saturday. The charges are zero because they're all under warranty. It is not about luck at McLoughlin Chevrolet. They're doing it every day. More
Other Employees Tagged: John Orlowski
November 23, 2019
Engine light was on We were going to bring the car back on the following Monday. However, when I was driving home, I noticed the engine light was off. I called Don when I We were going to bring the car back on the following Monday. However, when I was driving home, I noticed the engine light was off. I called Don when I got home and told him. He said sometimes a glitch will happen. The engine light has not come on since...guess he was right. More
Other Employees Tagged: William Brace, Don Cohen
November 08, 2019
Thank you! It was the first service other than an oil change. Very happy how easy it was to get in and out with a mix of work on the car. Warranty and recall re It was the first service other than an oil change. Very happy how easy it was to get in and out with a mix of work on the car. Warranty and recall repairs done. More
Other Employees Tagged: John Orlowski
November 04, 2019
Battery died After I got my Tahoe running again, I took it directly to my service tech Don. He got me in as soon as possible and replaced the battery (still under After I got my Tahoe running again, I took it directly to my service tech Don. He got me in as soon as possible and replaced the battery (still under warranty) with a new one. I had to wait a little while which was not bad considering I just dropped in without an appointment. Appreciate it Don. Thank you for 11 years of great service. More
Other Employees Tagged: Don Cohen

