Chase Kirby | Page 6

Simple easy and quick. Drive right into the service bay and was taken care of immediately Drive right into the service bay and was taken care of immediately More

by bilbykyle3 Verified Customer Verified Customer

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It was a great visit at the service department. They were detailed, fast, and kept me informed listing out the options to better help me. They were detailed, fast, and kept me informed listing out the options to better help me. More

by CoachBriggs Verified Customer Verified Customer

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Great customer service! Great info regarding future service as well! I appreciate them not trying to tell me to do things I really don’t need! Great info regarding future service as well! I appreciate them not trying to tell me to do things I really don’t need! More

by Eliot Smith Verified Customer Verified Customer

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Had a great experience purchasing my vehicle. The Patriot team worked hard to get me a good deal. Aron Freeman was a great sale associate helping me get the truck. Thank you all. The Patriot team worked hard to get me a good deal. Aron Freeman was a great sale associate helping me get the truck. Thank you all. More

by joersmith Verified Customer Verified Customer

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I was in for an oil change when the service guy told me I was going to need new tires before too long and they even gave me an estimate. I came back for my tires and my total cost came in less than the esti was going to need new tires before too long and they even gave me an estimate. I came back for my tires and my total cost came in less than the estimate. Woohoo. More

by clmeado1 Verified Customer Verified Customer

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Didn’t fix mirror properly, left tape marks on paint, didn’t run a VIN check before selling and expected me to do it a week later. Was given impression I got two keys but after signing paperwork, only didn’t run a VIN check before selling and expected me to do it a week later. Was given impression I got two keys but after signing paperwork, only got one key, HOW SELLS A CAR WITH ONE KEY? I have bought many used cars in my 64 years and never got one key. The car broke down on the highway less than two weeks later and they hung up on me when I called for assistance, I had to call back 3 times, and I bought a full 3 year warranty. They finally got a tow truck, which I had to pay for. They had the car almost a month and traded out the loaner twice. I got several vague answers as to what was wrong with it, all different and the mechanic immediately wanted to know what I had done to it! The mechanic “ Taylor “ was rude through the whole process even telling me how lucky I was to be getting the service free and a loaner since I had bought a used car! I requested all the invoices and order info ( including shipping info) for parts etc. my daughter picked it up and they gave her my invoice, and insisted that was all I could have. I truly believe they are lying about what is wrong. They did not clear the service needed screen nor get the VIN check while they had it. They came to get it and said an hour ( I work 50 hours a week), then brought it back 2 hours later with a quarter tank of gas gone and around 70 miles put on it. The dash now rattles and there is a piece of goal stripping hanging from the bottom. I called and it’s my problem not theirs. I had driven it the day before and no rattles in dash, none. I have never betrayed so bad by a business and urge everyone to STAY AWAY from here. Very shoddy and shady practices . I am talking to an attorney about any recourse I have. I have the texts where they were so awful and my ignored requests. More

by jodireed60 Verified Customer Verified Customer

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very prompt courteous and i just love them i thank you guys for being who and what you are guys for being who and what you are More

by jcunninghamadams73 Verified Customer Verified Customer

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Friendly and welcoming. They go out of their way to help me any way they can. They go out of their way to help me any way they can. More

by Gina Verified Customer Verified Customer

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They were ready and waiting for me when I arrived. They told me how long it would take to complete my service and software recall. The work was done right on time with a smile on my face and a thank y They told me how long it would take to complete my service and software recall. The work was done right on time with a smile on my face and a thank you. More

by bludryvr Verified Customer Verified Customer

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Had sneaky extra charge of $4000. 000. Which is false advertising. Ignition had issues which they would not fix. Tricksylije every dealer. Would appreciate a refund for extra charges a 000. Which is false advertising. Ignition had issues which they would not fix. Tricksylije every dealer. Would appreciate a refund for extra charges and money for sensor to fix ignition. Do not recommend dealership. More

by tlc.101 Verified Customer Verified Customer

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