Chase Smiley
Chase Smiley at Covert Buick GMC Bee Cave

Chase Smiley

Sales

Covert Buick GMC Bee Cave

16501 Sweetwater Vlg Dr Building 1
Austin, TX 78738

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5.0
8 Reviews
5.0

8 Reviews

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8 Reviews of Chase Smiley

May 10, 2025

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Employee Rating

Chase and Hunter were extremely knowledgable about the product and willingly answered my questions. Both were very polite. More

by zebdiane
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hunter Norwood

May 16, 2025

Covert Buick GMC Bee Cave responded

Thank you for the kind review! We’re glad to hear that Chase and Hunter provided you with knowledgeable, polite, and helpful service during your visit to Covert Buick GMC Bee Cave. Our team is always here to answer questions and make the process as smooth as possible. We appreciate your feedback and hope you’re enjoying your new vehicle! – The Covert Buick GMC Bee Cave Team

May 10, 2025

Dealership Rating
Employee Rating

Very professional and helpful sales men and financial advisors! They took the the time to meet the need and exceeded expectations! More

by RAYMOND.GABRIELJR85
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Esquivel

May 16, 2025

Covert Buick GMC Bee Cave responded

Thank you for the wonderful review! We’re thrilled to hear that our sales team and financial advisors at Covert Buick GMC Bee Cave were professional, helpful, and exceeded your expectations. Taking the time to truly understand and meet our customers' needs is what we strive for every day. We appreciate your kind words and are grateful for the opportunity to earn your business! – The Covert Buick GMC Bee Cave Team

March 24, 2025

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Employee Rating

Chase and Tristen did an excellent job of following up throughout the entire process. Most or my communication was with Chase and the process went well. More

by antlers1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tristen Woods

Mar 28, 2025

Covert Buick GMC Bee Cave responded

We’re glad to hear that Chase and Tristen took such good care of you and stayed on top of communication throughout the entire process. At Covert Buick GMC Bee Cave, we know how important it is to keep things smooth and stress-free, and it’s great to hear that came through. We appreciate you choosing us and look forward to helping you again in the future. Enjoy your new ride! 🚘🙌

December 16, 2024

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Employee Rating

“I couldn’t be happier working with Chase! He made the entire process seamless, explaining everything clearly and ensuring I was well informed every step of the way. The purchase went smoothly More

by jpl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 18, 2024

Covert Buick GMC Bee Cave responded

Thank you for sharing such kind words about your experience! We’re thrilled to hear that Chase provided you with seamless and professional service during your visit to Covert Buick GMC Bee Cave. He truly exemplifies the dedication and care we strive to provide for every customer. Your recommendation means a lot to us, and we’re so glad the entire process went smoothly. If there’s anything else we can assist you with, don’t hesitate to reach out. Enjoy your new vehicle, and thank you for choosing Covert Buick GMC Bee Cave!

December 02, 2024

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Employee Rating

As always, fast and friendly service, Covert always seems to have the vehicle im in the market for, and Chase Smiley always takes amazing care of me. More

by tj44
Recommend Dealer
Yes

Other Employees Tagged: Brandy Krieger

Dec 02, 2024

Covert Buick GMC Bee Cave responded

Thank you so much for your kind words and for sharing your experience with us! We're thrilled to hear that our fast and friendly service continues to meet your expectations and that Chase Smiley has been taking such great care of you. He’s a valued member of our team, and we’ll be sure to pass along your compliments. At Covert Buick GMC Bee Cave, we take pride in having the right vehicle for every customer, and we're so glad we could help you find exactly what you were looking for. If there's anything else we can do for you, don’t hesitate to reach out. We look forward to serving you again in the future! Drive safe and take care! 🚗✨

October 18, 2024

Dealership Rating
Employee Rating

It was great working with jeff. and we'll definitely recommend to friends and family More

by IMRANDHUKA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff

Oct 21, 2024

Covert Buick GMC Bee Cave responded

Thank you so much for your kind review! We're delighted to hear that you had a great experience working with Jeff. At Covert Buick GMC Bee Cave, we strive to provide top-notch service, and it’s wonderful to know Jeff exceeded your expectations. We truly appreciate your recommendation to friends and family, and we look forward to assisting you again in the future! If there’s anything else we can do for you, please don’t hesitate to reach out.

October 10, 2024

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Employee Rating

It was an easy and straight forward process and the service was great. Thanks for the help. More

by theboatyard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 11, 2024

Covert Buick GMC Bee Cave responded

Thank you for your feedback! We’re glad to hear that you found the process easy and straightforward, and that you received great service. If you have any further comments or suggestions, please feel free to share. We appreciate your support and hope to assist you again in the future!

October 04, 2024

Dealership Rating
Employee Rating

The salesmen were fantastic. Not so happy with the trade-in offer from the sales manager though. Offered at least 5k less than fair trade value on a 2020 Silverado LTZ with only More

by jkelley1110
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Rojo

Oct 04, 2024

Covert Buick GMC Bee Cave responded

Thank you for your feedback! We’re glad to hear that you had a fantastic experience with our sales team at Covert Buick GMC Bee Cave. However, we’re sorry to learn that the trade-in offer didn’t meet your expectations, but the market saturation had a major impact on your trade which our software analyzes. We strive to provide fair values for trade-ins, and your comments will help us improve our process. If you’d like to discuss this further, please don’t hesitate to reach out to us. We appreciate your insights and hope to assist you again in the future!

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