Chase Wells
Chase Wells at Springfield Nissan

Chase Wells

Service Advisor

Springfield Nissan

3505 South Campbell Avenue
Springfield, MO 65807

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604 Reviews
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604 Reviews

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604 Reviews of Chase Wells

August 31, 2026

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Employee Rating

I bought a new 2025 Nissan Pathfinder a few months back and this car is the most uncomfortable front seats I’ve ever had. My wife drive this car and she has put around 10,000 miles on it. The car was aroun More

by billbratton55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Aug 31, 2026

Springfield Nissan responded

Hello. We are sorry to hear your Pathfinder seats are uncomfortable. Unfortunately, we cannot locate anywhere in our database where we sold a Pathfinder to anyone with a name matching your user name and after speaking with everyone that you tagged in this review, none of the tagged individuals recall any sort of conversation where they ever suggested that you should trade for a different vehicle. Rather than tagging individuals with a 1 star review and then asking for help on how to potentially fix an issue, possibly reach out to our management team for a direct conversation first. Often these things can be worked out before it reaches this level. We are always more than happy to see if we can help you. Our Service Manager is Shawn Hamilton and you can call him at your convenience at 417-882-3838, Ext 1161. He is a fair and reasonable man and will look forward to hearing from you. Until we can get some identifying information from you, we are unable to look up your repair orders and look into this further.

August 18, 2025

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The entire Springfield Nissan Sales and Service Teams are amazing! They go above and beyond, always! More

by TMG1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 19, 2025

Springfield Nissan responded

Thank you for the 5 Stars and for letting us know our Team at Springfield Nissan does an amazing job!

November 21, 2023

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Chase is an awesome service rep. He is always helpful. Kept me updated on the status of my car. Having been a manager at T-Mobile, Albq. NM. Chase is an employee that I would wan More

by newmexicoristas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 03, 2023

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Chase was polite and very helpful. Waiting area clean will come back when needed. Liked having a ride home. More

by mlehopper
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Aug 03, 2023

Springfield Nissan responded

Thank you for the 5 Stars. We are glad to hear Chase was polite and helpful. We appreciate you!

July 31, 2023

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Peter the Mechanic and Chase the service advisor were excellent. Completed service and services within a week. More

by dep.davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 01, 2023

Springfield Nissan responded

Thank you for the 4 Star rating. We are glad to hear Peter and Chase did an excellent job. Thank you for choosing Youngblood!

July 14, 2023

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Excellent service every time. Knowledgeable friendly staff. Great amenities: spacious air conditioned waiting room with complimentary water and snacks, and free shuttle. More

by Elena
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jul 14, 2023

Springfield Nissan responded

Thank you for the 5 Stars. We are glad to hear Chase took great care of you. We are also glad you enjoyed the amenities in our waiting room with the complimentary water and snacks. We appreciate you!

July 13, 2023

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Service agent, Chase, very efficient. Was very upset after Service today, when I got back on the road and maintenance warning came on. Made me think Service had not been done. More

by loujeanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 14, 2023

Springfield Nissan responded

Thank you for the 5 Stars. We are sorry to hear about your maintenance light. We can assure you the service was performed, unfortunately the tech just overlooked the step of resetting the light. Please drop by anytime that's convenient for you and we will get that reset for you. We appreciate your understanding and will work to make sure that doesn't happen again.

July 13, 2023

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I have bought 3 cars from Young blood and treated well each time. And the service center is excellent More

by 2Happyfolks
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Andy Burkemper

Jul 14, 2023

Springfield Nissan responded

Thank you for the 5 Stars. We are happy to hear our team continues to do a great job. We appreciate your choosing Youngblood.

July 12, 2023

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My brake repair went smoothly and they gave me information on what my car will need in the future. They have a very friendly and courteous service department! More

by Sativa Boatman
Service Price Transparency
Recommend Dealer
Yes
Jul 12, 2023

Springfield Nissan responded

Thank you for the 5 Star rating. We are happy to hear Chase make the process go smoothly and gave yo information on future needs. We are also glad to hear our team are all friendly and courteous. We appreciate you!

July 11, 2023

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Great customer service, Chase was great to work with and got us in and out in a timely manner. More

by cub90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 11, 2023

Springfield Nissan responded

Thank you for the 5 Star rating. We are happy to hear Chase as great to work with and got you in and out in a timely manner. We appreciate you choosing Youngblood Nissan.

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