Chelsea Badger

I called about a recall on my Ford escape. I gave them the recall number was set up a date and time to drop my car off. I dropped the car off when the technician was looking at it. They realiz I gave them the recall number was set up a date and time to drop my car off. I dropped the car off when the technician was looking at it. They realize they didn’t have the parts as parts were not available. You would think the dealer would know that didn’t have the parts before I set up the appointment. It was a complete waste of my time. More

by MA Verified Customer Verified Customer

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Pick up and delivery is a great amenity. The service advisors are super helpful and Chris always goes above and beyond for me. Keep it up! The service advisors are super helpful and Chris always goes above and beyond for me. Keep it up! More

by bdbbrewing Verified Customer Verified Customer

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John was great. He was friendly and very helpful!! My oil change was quick and efficient. He was friendly and very helpful!! My oil change was quick and efficient. More

by Catrina C Verified Customer Verified Customer

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I bought a luxury truck and feel like I have got awful service i had a balance on a rental for like 700 dollars and they thought holding my truck that was there for a totally separate service and is worth service i had a balance on a rental for like 700 dollars and they thought holding my truck that was there for a totally separate service and is worth thousands was the right thing to do ...dont trust them with your vehicle also I got new tires and had nothing but problem with them and had to take it in to get them fixed multiple times More

by SHEYANN195 Verified Customer Verified Customer

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Poor communication. Poor customer service. Never called back, and never answered in service area. Never coming back to this dealership. Poor customer service. Never called back, and never answered in service area. Never coming back to this dealership. More

by dsorce042 Verified Customer Verified Customer

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So convenient and super quick! Thank you! The pickup and drop off and total time taken for the oil change was so convenient and quick. Thank you!! Thank you! The pickup and drop off and total time taken for the oil change was so convenient and quick. Thank you!! More

by Krstn8705 Verified Customer Verified Customer

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I love this place always very friendly And the service dept and the people that work in that dept are awesome dept and the people that work in that dept are awesome More

by Nanettebuccieri Verified Customer Verified Customer

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I love this place always very friendly And the service dept and the people that work in that dept are awesome dept and the people that work in that dept are awesome More

by Nanettebuccieri Verified Customer Verified Customer

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Quick and professional 5 star service. I would recommend Bo Beuckman Ford service to anyone, even a non Ford owner like me! I would recommend Bo Beuckman Ford service to anyone, even a non Ford owner like me! More

by SLSTRICKLIN Verified Customer Verified Customer

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We needed to have our locking hubs unlocked and the key was missing. The service department quickly took care of that. was missing. The service department quickly took care of that. More

by GARYSPINDLER Verified Customer Verified Customer

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