Chenin Buck
Chenin Buck at City Limits Nissan

Chenin Buck | Page 4

Owner Loyalty Manager

City Limits Nissan

4914 S I-35 Frontage Rd
Austin, TX 78745

4.6
46 Reviews
4.6

46 Reviews

Write a Review

Dealership Experience

2 yrs, 11 mos

46 Reviews of Chenin Buck

July 21, 2024

Dealership Rating
Employee Rating

He was great respectable fun. Made the process very easy to go through I want to thank him again for helping us out More

by DUSTYJR54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sergio Dehoyos

Jul 22, 2024

City Limits Nissan responded

I love to hear that you had such a great experience with our Service team, and will be sure to pass your comments along! If ever you need anything at all, please reach out. We look forward to working with you again soon! Thank you, Luis Acosta General Manager

July 20, 2024

Dealership Rating
Employee Rating

Excellent service. I wish however there was more information. Usually when you receive an oil change they list all the other things they looked at, and this time that More

by 50THEFOX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sergio Dehoyos

Jul 20, 2024

City Limits Nissan responded

Thank you for leaving a review, and for letting us know how we can improve. I will be sure to follow up with the Service team so that we don't miss the opportunity to go over your multi-point inspection report with you in the future. Thank you again and have an excellent weekend! Luis Acosta General Manager

July 19, 2024

Dealership Rating
Employee Rating

Saul was my service advisor a few years ago, and I wanted him again for this appointment. He communicates clearly what the issue is, and updates me regularly. I trust what he says and have confidence in your More

by EMFOGARTY2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sergio Dehoyos

Jul 19, 2024

City Limits Nissan responded

I am so glad to hear you had a great experience with the Service team here, and will be sure to pass your comments along. If ever you need anything at all, please reach out. We look forward to seeing you again soon and hope you have a great weekend! Thank you, Luis Acosta General Manager

July 19, 2024

Dealership Rating
Employee Rating

Got price we wanted. Nissan rebates too and good trade in among. Robert Lee was great in service he provided More

by RTBERMEA
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Robert Lee was salesman. Don’t recall Dehoyos

Jul 19, 2024

City Limits Nissan responded

Thank you for taking the time to let us know about your recent visit. I'm so glad to hear you found the team to be supportive and helpful, we hope to see you again soon and welcome to the City Limits Nissan family! Thank you, Luis Acosta General Manager

July 18, 2024

Dealership Rating
Employee Rating

Needs new management asap horrible costumer service overall not a good first car dealer ship More

by DONTERIOUSJONES328
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Sergio Dehoyos

Jul 18, 2024

City Limits Nissan responded

I'm sorry to hear you received anything less than an exceptional experience with us, our Owner Loyalty Manager Chenin Buck will be reaching out to you shortly to get more details about your experience and hopefully work toward a resolution with you. We look forward to the opportunity to turn your experience around. Thank you, Luis Acosta General Manager

July 18, 2024

Dealership Rating
Employee Rating

Friendly environment and has the family feel. Number one and only choice for service to my vehicle. More

by JAVI HERNANDEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sergio Dehoyos

Jul 18, 2024

City Limits Nissan responded

Javi, thank you so much for your review. It's great to hear you found the team and the environment to be welcoming, we hope to be able to provide you with many more years of excellent service! Thank you, Luis Acosta General Manager

July 17, 2024

Dealership Rating
Employee Rating

Very nice to deal with. Sales process was fine. Happy with my purchase. Sales person Christine was knowledgeable and professional. More

by RAWHRM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christina

Jul 18, 2024

City Limits Nissan responded

We're glad to hear you had a positive experience with us, welcome to the City Limits Nissan family and we hope to see you again soon! Thank you, Luis Acosta General Manager

July 17, 2024

Dealership Rating
Employee Rating

It was good but they had us there all day didn't leave till 6 . We hadn't eaten all day and still not everything was done had to go back 2 times till everything was done still haven't gotten my license pl More

by mmadrid4520
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sergio Dehoyos, Chris

Jul 18, 2024

City Limits Nissan responded

Thank you for providing the details of your recent visit with us, we really appreciate the opportunity to improve our process and ensure a truly exceptional experience for every guest. As soon as your plates arrive we will contact you, they typically takes about 6 weeks. Thanks again for your valuable review and have a great weekend! Luis Acosta General Manager

July 16, 2024

Dealership Rating
Employee Rating

Good to see familiar faces. I had to wait more than hour for my oil change, with appointment but it was not too bad. More

by PDESAI_PALLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 16, 2024

City Limits Nissan responded

I greatly appreciate your feedback regarding your recent Service visit, we will use this information to refine our efforts going forward. Thanks again and have a great week! Luis Acosta General Manager

July 16, 2024

Dealership Rating
Employee Rating

Great service. Totally satisfied. Comfortable waiting area. Prompt response from the service agent when I arrived. More

by JUDENTON5755
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 16, 2024

City Limits Nissan responded

Thank you for leaving feedback, we are always looking to improve so that we can provide a truly exceptional experience every visit and your comments will help us do that! We hope to see you again soon. Thank you, Luis Acosta General Manager

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