Sean C in sales was thorough and friendly.
Strongly recommended. I’ve had two other new car buying experiences and I was blown away by Sean and Lou Sobh Kia of Newnan. Well done!
Strongly recommended. I’ve had two other new car buying experiences and I was blown away by Sean and Lou Sobh Kia of Newnan. Well done!
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by MattB
Feb 12, 2026 -
Lou Sobh Kia of Newnan responded
Thank you so much, Matt! We’re thrilled to hear that Sean provided such a thorough and friendly experience. It means a lot to know that, compared to your past car‑buying experiences, Sean and the team at Lou Sobh Kia of Newnan truly stood out. Your strong recommendation is greatly appreciated. Well done to Sean indeed — and thank you for choosing us!
My EV9 service experience at Lou Sobh Kia was genuinely
impressive, with the staff making everything efficient and easy to navigate. The service team was professional, transparent, and attentive, keeping m
impressive, with the staff making everything efficient and easy to navigate. The service team was professional, transparent, and attentive, keeping me informed every step of the way. I left feeling confident in the quality of the work and appreciated as a customer.
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by fmclay
Verified Customer
Verified Customer
Other Employees Tagged:
Cheyenne Beaver
Feb 12, 2026 -
Lou Sobh Kia of Newnan responded
Thank you so much for sharing your experience! We're thrilled to hear that your EV9 service visit was impressive from start to finish. Our team works hard to make every step efficient, transparent, and easy to navigate, so it’s great to know you felt well‑informed and appreciated throughout the process.
We’re grateful for your trust in Lou Sobh Kia of Newnan and are glad you left feeling confident in the quality of our work. We look forward to taking care of you and your EV9 for many miles to come!
Love everyone there and they treat me like family.
I was in and out in no time.
I was in and out in no time.
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by postbertielynn
Verified Customer
Verified Customer
Other Employees Tagged:
Cheyenne Beaver
Feb 12, 2026 -
Lou Sobh Kia of Newnan responded
Thank you so much for the kind words! We love hearing that you feel like family when you’re here — that’s exactly the experience we strive to create. We’re glad we could get you in and out quickly, too. We appreciate you choosing Lou Sobh Kia of Newnan and look forward to seeing you next time!
They had no record of my appointment!
! Strike one! Cheyenne was great and told me it wasn't a problem, they would fit me in. After I left I realized the mechanics did not reset the 'Servi
! Strike one! Cheyenne was great and told me it wasn't a problem, they would fit me in. After I left I realized the mechanics did not reset the 'Service Required' light. Strike two! I had been missing a wheel lock on the front right tire. I purchased a new one and told Cheyenne I would like them to put it on the tire. They did not put it on. Strike three! I wasn't even sure they had had rotated the tires since the wheel lock was still missing on the front right wheel. Made me wonder if they had even rotated the tires and checked the brakes. I was pretty upset by all of this.
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by amy155
Verified Customer
Verified Customer
Other Employees Tagged:
Cheyenne Beaver
Served center fixed a few recalls and the people were
very nice. Thank you Lou Sohb Kia
very nice. Thank you Lou Sohb Kia
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by wendylb0
Verified Customer
Verified Customer
Service Price Transparency
Feb 12, 2026 -
Lou Sobh Kia of Newnan responded
Thank you so much for the review! We're glad to hear our service team was able to take care of your recalls and that everyone treated you kindly. We appreciate you choosing Lou Sobh Kia of Newnan — thank you for trusting us with your vehicle!
Overall, the experience was positive and professional.
The staff was kind, transparent, and took the time to explain everything without pressuring me into additional services. Even with a bit of a wait, t
The staff was kind, transparent, and took the time to explain everything without pressuring me into additional services. Even with a bit of a wait, the service felt honest and my car was returned clean, which I really appreciated.
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by Audrey Payton
Verified Customer
Verified Customer
Other Employees Tagged:
Cheyenne Beaver
Feb 12, 2026 -
Lou Sobh Kia of Newnan responded
Thank you so much for sharing your experience, Audrey! We’re glad to hear everything felt positive and professional during your visit. Our team strives to be kind, transparent, and informative without ever applying pressure, so it’s great to know that came through. Even with a bit of a wait, we’re happy you felt the service was honest — and we’re especially pleased you appreciated getting your car back clean.
Thank you for choosing Lou Sobh Kia of Newnan! We look forward to serving you again.
Clean and comfortable environment to wait on service.
Knowledgeable staff and customer focused interactions during entire service visit.
Knowledgeable staff and customer focused interactions during entire service visit.
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by hordbeverly
Verified Customer
Verified Customer
Service Price Transparency
Feb 12, 2026 -
Lou Sobh Kia of Newnan responded
Thank you so much for the great feedback! We're glad to hear you enjoyed our clean, comfortable waiting area and that our team provided knowledgeable, customer‑focused service throughout your visit. We appreciate you choosing Lou Sobh Kia of Newnan and look forward to serving you again!
Great especially Abby the shuttle driver.
She's good people!!! I will be back to the dealership to have any work done
She's good people!!! I will be back to the dealership to have any work done
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by base2024
Verified Customer
Verified Customer
Other Employees Tagged:
Cheyenne Beaver
Feb 12, 2026 -
Lou Sobh Kia of Newnan responded
Thank you so much for the great feedback! We’re thrilled to hear you had a wonderful experience, and we agree — Abby is fantastic! We’re glad she helped make your visit even better. We appreciate you choosing Lou Sobh Kia of Newnan and look forward to taking care of any future service needs you have.
I thought when I got there it would take an hour then
they said I'd be several hours so I went home..then I got a message it was done..when I got back they said they didn't have the correct part si nothi
they said I'd be several hours so I went home..then I got a message it was done..when I got back they said they didn't have the correct part si nothing is done..now waiting for message that part is in
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by dtminsu
Verified Customer
Verified Customer
Other Employees Tagged:
Cheyenne Beaver
Cheyenne is wonderful.
Anytime I've brought my vehicle in for service, she super nice and communicative throughout the process. She and the rest of the team always make a g
Anytime I've brought my vehicle in for service, she super nice and communicative throughout the process. She and the rest of the team always make a great experience.
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by brianjthorp
Verified Customer
Verified Customer
Other Employees Tagged:
Cheyenne Beaver
Feb 12, 2026 -
Lou Sobh Kia of Newnan responded
Thank you so much for the kind words! We’re thrilled to hear that Cheyenne continues to take such great care of you. Her friendliness, communication, and consistency are exactly what we strive to deliver with every visit. We’re glad she — along with the rest of the team — always makes your service experience a great one. We appreciate you choosing Lou Sobh Kia of Newnan!