Cheyenne Beaver
Cheyenne Beaver at Lou Sobh Kia of Newnan

Cheyenne Beaver

Service Advisor

Lou Sobh Kia of Newnan

2905 Hwy 34 E
Newnan, GA 30265

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4.6
25 Reviews

Dealership Experience

4 mos

Industry Experience

5 yrs, 3 mos

4.6

25 Reviews

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25 Reviews of Cheyenne Beaver

October 30, 2025

Dealership Rating
Employee Rating

Cheyenne did a great job helping me. I wished they could have solved my check engine light problem. More

by ROY.HITCHCOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 30, 2025

Lou Sobh Kia of Newnan responded

Thank you for your feedback! We’re glad Cheyenne took great care of you and appreciate your patience as we work to resolve the issue with your check engine light.

October 30, 2025

Dealership Rating
Employee Rating

Had to return a second time to complete my 24k service because noone.new how to complete one of the services that was recommended in the Kia app. Also, their recommendations at 24k did not agree with the More

by wthomp412
Service Price Transparency
Service Time
Recommend Dealer
No
Oct 30, 2025

Lou Sobh Kia of Newnan responded

Thank you for your feedback and patience. During your first visit, we checked you in for a 25K service, but we didn’t have the hybrid-specific part of the service (engine/motor clutch fluid) in our menu. Because of that, the service wasn’t completed, and we had to reschedule you. This was a learning opportunity for us, and we’ve updated our processes to ensure we’re fully prepared for hybrid services moving forward.

October 25, 2025

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I have had very good experiences at this place! Way more professional than other Kia locations! More

by Macyshopper15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 27, 2025

Lou Sobh Kia of Newnan responded

Thank you for the kind words! We're thrilled to hear that your experiences with us have been positive and professional. We truly appreciate your trust in Lou Sobh Kia of Newnan!

October 23, 2025

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I had a good experience with this appointment at Lou Sobh. Would recommend coming back. More

by cjprophitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2025

Lou Sobh Kia of Newnan responded

Thank you for sharing your experience! We're happy to hear your visit went well and that you’d recommend us. We look forward to seeing you again!

October 23, 2025

Dealership Rating
Employee Rating

Nice staff. fast service The staff i'd always nice and informational and service was fast. More

by lyrhen97
Recommend Dealer
Yes

Other Employees Tagged: Cheyenne Beaver

Oct 24, 2025

Lou Sobh Kia of Newnan responded

Thank you for your review! We’re glad to hear our team was friendly, informative, and got you taken care of quickly. We appreciate you choosing us and look forward to your next visit!

October 21, 2025

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Very good experience with the service department. She got me in and out under the time I was told. More

by melaineyoungblood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 21, 2025

Lou Sobh Kia of Newnan responded

Thank you for sharing! We’re happy to hear our service team took great care of you and got you back on the road even sooner than expected!

October 21, 2025

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Employee Rating

The dealership did a great job in replacing the engine in our Kia Sorento under an extended warranty. Cheyenne was a big help. More

by hsewell465
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 21, 2025

Lou Sobh Kia of Newnan responded

We’re so glad to hear your engine replacement went smoothly! Thank you for the kind words about Cheyenne and our team. We’re happy we could get your Sorento back on the road!

October 16, 2025

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Employee Rating

Good service, clean facility. Professional people with a customer focus. Friendly and willing to work with the customer More

by AGAYNAIRAAL
Recommend Dealer
Yes

Other Employees Tagged: Cheyenne Beaver

Oct 20, 2025

Lou Sobh Kia of Newnan responded

Thank you! We’re glad to hear you enjoyed our professional, customer-focused service and clean facility. We appreciate your kind words and feedback!

October 14, 2025

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Employee Rating

Every time we called there was never a straight answer given. We were told the spark plugs would be ordered, called the next day and was told they were never ordered and had to wait an additional day to g More

by diannac1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 15, 2025

Lou Sobh Kia of Newnan responded

Thank you for sharing your experience. We’re very sorry for the miscommunication and delay you encountered. This is not the level of service we aim to provide, and we’ll be addressing this with our team to ensure better communication moving forward. We appreciate your patience and feedback.

October 13, 2025

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Employee Rating

This dealership is the best I have ever dealt with! The staff is so nice and timely. More

by madisonstory0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 13, 2025

Lou Sobh Kia of Newnan responded

Thank you for the wonderful feedback! We're thrilled to hear our team made such a great impression and that you had a smooth, timely experience!

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