Chioke Tiamfork | Page 5

Too expensive! You’re better off going to jiffy lube for routine maintenance, it’s cheaper! They want to charge $275 for a coolant flush and Jiffy charges $175 and You’re better off going to jiffy lube for routine maintenance, it’s cheaper! They want to charge $275 for a coolant flush and Jiffy charges $175 and for a $12 pcv valve they want to charge $125 that takes about 10mins to put in yourself. They really need to research and see what other shops are charging and be comparable to the price to them or at least have price match. More

by theoneslr Verified Customer Verified Customer

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CJ was extremely helpful and knowledgeable, he showed me all the features on my new car and made sure I understood everything! all the features on my new car and made sure I understood everything! More

by vtechboy34 Verified Customer Verified Customer

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Staff is very helpful and courteous and make you feel like you went in the family like you went in the family More

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I had a really great and personal experience buying my car and I got a truly fair price! car and I got a truly fair price! More

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Great Customer Service , I was able to see al the inventory, asked many questions with out feeling pressured to buy, very friendly clean and welcoming atmosphere. inventory, asked many questions with out feeling pressured to buy, very friendly clean and welcoming atmosphere. More

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Bought my first Hyundai and was very pleased with the experience. The dealer was very courteous and informative making it an enjoyable process. The dealer also thoroughly went over all of the vehicle f experience. The dealer was very courteous and informative making it an enjoyable process. The dealer also thoroughly went over all of the vehicle features with me. More

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They were a pleasure to work with. They searched for the vehicle I wanted when other dealers were only interested in selling what was already on their lot. Our salesman was very knowle They searched for the vehicle I wanted when other dealers were only interested in selling what was already on their lot. Our salesman was very knowledgeable about the car and took the time to teach us. He has been very responsive to questions even after we got the vehicle home. I highly recommend them. More

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I am writing this review after an incredibly frustrating experience with Antwerpen Clarksville Hyundai/Genesis. After deciding to transition from being a loyal Mercedes Benz owner for over two decades, I th experience with Antwerpen Clarksville Hyundai/Genesis. After deciding to transition from being a loyal Mercedes Benz owner for over two decades, I thought I'd give Genesis a try and purchased a 2022 Genesis GV-70. This was, regrettably, a decision I've come to regret deeply. Recently, I paid a substantial amount for a map update on my vehicle. Unfortunately, following the update, none of my connected services worked. One would expect an immediate and thorough response to such a serious issue from a car dealership of this stature, but the reality was starkly different. I spent an agonizing 34 minutes on hold, waiting to speak with a service representative to come back and address the issue, to no avail. This kind of customer service is incredibly disappointing, especially for someone coming from a Mercedes Benz background where the service has always been white-glove and top-notch. The Antwerpen tagline "Jack Says Yes" seems to ring true only when it comes to taking your money. Once you've parted with your hard-earned cash, it appears "Jack Says No" to providing the quality service that the customer has paid for. The difference between the promised service and the actual service was night and day. I was hoping for the same level of excellent service I received as a Mercedes Benz customer at Antwerpen Clarksville, but unfortunately, the service here is the opposite of white glove. My experience has been very disheartening, and I'm left questioning my decision to switch brands. My advice to anyone considering purchasing a vehicle here would be to proceed with caution. In my experience, the quality of customer service after your purchase may not live up to your expectations or the price you pay. More

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Kind fast and professional are the words I would use to describe this dealership team. describe this dealership team. More

by morsteingirl Verified Customer Verified Customer

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CJ was easy to work with and hustled to grab the right car for us! car for us! More

by SFAEHNER Verified Customer Verified Customer

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