Chris Charay
Chris Charay at Laird Noller Ford of Lawrence

Chris Charay

General Manager

Laird Noller Ford of Lawrence

935 West 23rd St
Lawrence, KS 66046

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4.8
20 Reviews

Meet Chris Charay – General Manager, Noller Ford Lawrence Chris Charay leads the team at Noller Ford Lawrence with one simple goal: to make every customer’s experience easy, transparent, and enjoyable. With years of experience in the automotive industry, Chris understands that buying or servicing a vehicle is a big decision, and he’s dedicated to ensuring customers feel confident every step of the way. Under his leadership, the dealership focuses on delivering exceptional service, competitive pricing, and a friendly atmosphere where customers are treated like family. Whether you’re purchasing a new Ford, exploring certified pre-owned options, or visiting for service, Chris and his team are committed to earning your trust and your business for years to come

Dealership Experience

1 yr, 8 mos

Industry Experience

15 yrs, 9 mos

Languages Spoken

English English

4.8

20 Reviews

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20 Reviews of Chris Charay

November 03, 2025

Dealership Rating
Employee Rating

Kylee was amazing. Very attentive to my needs and what I was looking for. She went above and beyond to ensure that I received the best experience. More

by KQ
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Kylee Bremer

Nov 08, 2025

Laird Noller Ford of Lawrence responded

Thank you for sharing your experience! We’re thrilled to hear that Kylee was attentive and went above and beyond to make your visit exceptional. We’ll be sure to pass along your kind words—she’ll be thrilled to hear them!

August 31, 2025

Dealership Rating
Employee Rating

Laird Noller Automotive is a very professionally operated organization, could not be happier with my experience. More

by bnoller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2025

Laird Noller Ford of Lawrence responded

Thank you for your wonderful feedback! We’re thrilled to know you had such a positive experience and appreciate your kind words about our team. We look forward to serving you again in the future!

August 07, 2025

Dealership Rating
Employee Rating

Everybody at the dealership was great. I spoke with Alex in sales department, and that girl in the service department kept me informed every two days about my car that would be repaired Th More

by DennisWMoore 63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: KHRISTA BELL

Aug 13, 2025

Laird Noller Ford of Lawrence responded

Thank you for the great review! We're so glad to hear that Alex in sales and our service team kept you well-informed and taken care of throughout the process. We truly appreciate your kind words and are proud to be your trusted dealership. If you ever need anything in the future, we’re here for you!

July 27, 2025

Dealership Rating
Employee Rating

Everyone was AWESOME putting in all the hard work to get me into a car! Thank you all! More

by rmendoza002.rm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JAYDE COLLIE , Austin Flory

Jul 28, 2025

Laird Noller Ford of Lawrence responded

Thank you so much for your kind feedback! We're thrilled to hear that you had a great experience with us.

July 20, 2025

Dealership Rating
Employee Rating

Working with Kylee i did not feel stressed during my purchasing process. She did everything she could to get me a good deal and work with me on my trade in as well. More

by Kristi F
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kylee Bremer

Aug 13, 2025

Laird Noller Ford of Lawrence responded

Thank you for sharing your experience! We’re so happy to hear that Kylee made your purchasing process stress-free and worked hard to get you a great deal. We appreciate your business and look forward to serving you again in the future!

July 11, 2025

Dealership Rating
Employee Rating

Had f150 diagnosed. The sunroof glass was not properly put back in. No bolts were used. The sunroof flew out while driving and damaged the sunroof and truck. Dealership More

by Jfrazier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Haliey Smith

Jul 11, 2025

Laird Noller Ford of Lawrence responded

Thank you for your feedback. We take matters like this very seriously, and we’re sorry to hear about your experience. Our General Manager will be reaching out to you directly to discuss this situation in more detail and work toward a resolution. We appreciate you bringing this to our attention.

Jul 16, 2025

Laird Noller Ford of Lawrence responded

To our knowledge, we have not received a demand letter.

Jul 11, 2025

Jfrazier responded

We will see if I get a response. Had an attorney send a demand letter with an expiration date of 07/10; no response. I have now filed an insurance claim and hopefully we can get something resolved.

July 10, 2025

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Employee Rating

Jacob was straight forward and honest. He was helpful and accommodating. Aaron helped get the best finaicing we could get. Hailey Dmith told us the truth. More

by Charles Scoville
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Jul 14, 2025

Laird Noller Ford of Lawrence responded

Thank you for the glowing recommendation! We’re grateful for your support and are so glad we could deliver a great experience.

July 01, 2025

Dealership Rating
Employee Rating

I just purchased a new 2025 Ford Explorer from Noller Ford and couldn’t be happier! This is actually my second vehicle from them this year, and once again, they made the entire process smooth and stress- More

by KayBee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alayn Renteria, Rolando Najera, Kylee Bremer , Bailey Thornsen

Jul 05, 2025

Laird Noller Ford of Lawrence responded

Thank you so much for your wonderful review! We're delighted to hear you love your new 2025 Ford Explorer and that your experience with us has been smooth and stress-free! We truly appreciate your trust and recommendation, and we look forward to serving you again in the future. Enjoy your Explorer!

June 06, 2025

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Employee Rating

Great dealership, New Truck has 11K miles, still happy. Oil change number 2 and tire rotation no charge. More

by Timothy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aaron Foster, Ashton Orcutt , Kyle Garrison

Jul 14, 2025

Laird Noller Ford of Lawrence responded

Wow — thank you! That means the world to us. We are glad we can assist you with servicing your new truck at no cost! We are glad you are enjoying it!

April 28, 2025

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Employee Rating

Where to start…. Vehicle sold to us was not a “new” car as advertised. It only had 247 miles on it, but had been previously registered in Missouri as a commercial ve More

by Frank Benavidez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Ann Neice , Alex Manzanera

May 13, 2025

Laird Noller Ford of Lawrence responded

Thank you for your feedback, and we sincerely apologize for the issues you encountered during your purchase. We understand how frustrating this situation must be, and we truly appreciate you bringing these concerns to our attention. To help resolve this matter, we encourage you to reach out directly to our General Manager, Chris Charay, at ccharay@lairdnoller.com. He will be more than happy to look into your experience and work with you to find a satisfactory solution. Thank you again for sharing your experience, and we look forward to addressing your concerns.

May 21, 2025

Frank Benavidez responded

I have tried to reach out to Chris Charay multiple times, and he either refuses to call me back or does not care about the problem we have. We are now past the 30 day limit that the State of Missouri gives us to title a new vehicle with out late fees.

1

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