Chris Charay
Chris Charay at Laird Noller Ford of Lawrence

Chris Charay

General Manager

Laird Noller Ford of Lawrence

935 West 23rd St
Lawrence, KS 66046

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4.7
18 Reviews
4.7

18 Reviews

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18 Reviews of Chris Charay

August 07, 2025

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Everybody at the dealership was great. I spoke with Alex in sales department, and that girl in the service department kept me informed every two days about my car that would be repaired Th More

by DennisWMoore 63
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: KHRISTA BELL

July 27, 2025

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Everyone was AWESOME putting in all the hard work to get me into a car! Thank you all! More

by rmendoza002.rm
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: JAYDE COLLIE , Austin Flory

Jul 28, 2025

Laird Noller Ford of Lawrence responded

Thank you so much for your kind feedback! We're thrilled to hear that you had a great experience with us.

July 20, 2025

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Working with Kylee i did not feel stressed during my purchasing process. She did everything she could to get me a good deal and work with me on my trade in as well. More

by Kristi F
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Recommend Dealer
Yes

Other Employees Tagged: Kylee Bremer

July 11, 2025

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Had f150 diagnosed. The sunroof glass was not properly put back in. No bolts were used. The sunroof flew out while driving and damaged the sunroof and truck. Dealership More

by Jfrazier
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Haliey Smith

Jul 11, 2025

Laird Noller Ford of Lawrence responded

Thank you for your feedback. We take matters like this very seriously, and we’re sorry to hear about your experience. Our General Manager will be reaching out to you directly to discuss this situation in more detail and work toward a resolution. We appreciate you bringing this to our attention.

Jul 16, 2025

Laird Noller Ford of Lawrence responded

To our knowledge, we have not received a demand letter.

Jul 11, 2025

Jfrazier responded

We will see if I get a response. Had an attorney send a demand letter with an expiration date of 07/10; no response. I have now filed an insurance claim and hopefully we can get something resolved.

July 10, 2025

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Jacob was straight forward and honest. He was helpful and accommodating. Aaron helped get the best finaicing we could get. Hailey Dmith told us the truth. More

by Charles Scoville
Service Price Transparency
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Recommend Dealer
Yes
Jul 14, 2025

Laird Noller Ford of Lawrence responded

Thank you for the glowing recommendation! We’re grateful for your support and are so glad we could deliver a great experience.

July 01, 2025

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I just purchased a new 2025 Ford Explorer from Noller Ford and couldn’t be happier! This is actually my second vehicle from them this year, and once again, they made the entire process smooth and stress- More

by KayBee
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Alayn Renteria, Rolando Najera, Kylee Bremer , Bailey Thornsen

Jul 05, 2025

Laird Noller Ford of Lawrence responded

Thank you so much for your wonderful review! We're delighted to hear you love your new 2025 Ford Explorer and that your experience with us has been smooth and stress-free! We truly appreciate your trust and recommendation, and we look forward to serving you again in the future. Enjoy your Explorer!

June 06, 2025

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Great dealership, New Truck has 11K miles, still happy. Oil change number 2 and tire rotation no charge. More

by Timothy
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Aaron Foster, Ashton Orcutt , Kyle Garrison

Jul 14, 2025

Laird Noller Ford of Lawrence responded

Wow — thank you! That means the world to us. We are glad we can assist you with servicing your new truck at no cost! We are glad you are enjoying it!

April 28, 2025

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Where to start…. Vehicle sold to us was not a “new” car as advertised. It only had 247 miles on it, but had been previously registered in Missouri as a commercial ve More

by Frank Benavidez
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Recommend Dealer
No

Other Employees Tagged: Ann Neice , Alex Manzanera

May 13, 2025

Laird Noller Ford of Lawrence responded

Thank you for your feedback, and we sincerely apologize for the issues you encountered during your purchase. We understand how frustrating this situation must be, and we truly appreciate you bringing these concerns to our attention. To help resolve this matter, we encourage you to reach out directly to our General Manager, Chris Charay, at ccharay@lairdnoller.com. He will be more than happy to look into your experience and work with you to find a satisfactory solution. Thank you again for sharing your experience, and we look forward to addressing your concerns.

May 21, 2025

Frank Benavidez responded

I have tried to reach out to Chris Charay multiple times, and he either refuses to call me back or does not care about the problem we have. We are now past the 30 day limit that the State of Missouri gives us to title a new vehicle with out late fees.

April 19, 2025

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We had a great experience purchasing my small suv from my salesperson, Shannon. We saw a couple from another Laird store online and he accommodated us by having them brought to Lawrence for us to test drive More

by susan
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Shannon Hayden

May 16, 2025

Laird Noller Ford of Lawrence responded

Thank you so much for your thoughtful review! We're thrilled to hear you had a great experience working with Shannon and that he was able to help bring in the vehicles you were interested in for a test drive. It's wonderful to know you felt supported, not pressured, and that both Shannon and Chris made your experience comfortable and positive. Your trust means a lot to us, and we’re so glad you found the right SUV for your needs. We truly appreciate your kind words and look forward to welcoming you back whenever you're ready for your next vehicle or need anything down the road.

April 16, 2025

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I recently purchased a vehicle and had the pleasure of working with Ashton at Noller. From the moment I walked in, he made the entire process smooth, stress-free, and even enjoyable. Ashton was knowledgea More

by Jordancollie
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ashton Orcutt, Haliey Smith , Brandon Hofelt

Apr 19, 2025

Laird Noller Ford of Lawrence responded

Thank you so much for your kind words! We're thrilled to hear that Ashton made your experience so positive. His commitment to providing a smooth, stress-free, and transparent process is exactly what we strive for, and we're happy it showed. We’ll be sure to pass along your feedback to him. If you ever need anything else, don’t hesitate to reach out. Enjoy your new vehicle, and we truly appreciate your recommendation!

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