Chris Charay

Had f150 diagnosed. The sunroof glass was not properly put back in. No bolts were used. The sunroof flew out while driving and damaged the sunroof and truck. Dealership The sunroof glass was not properly put back in. No bolts were used. The sunroof flew out while driving and damaged the sunroof and truck. Dealership said they were not responsible because there was an aftermarket piece used on the sunroof. What? Over $5k damage. A technician from another dealership stated that there’s no way bolts were utilized when putting glass back in. These things just don’t fly out and it certainly wasn’t flying out before they touched it. These guys are a joke. More

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Jacob was straight forward and honest. He was helpful and accommodating. Aaron helped get the best finaicing we could get. Hailey Dmith told us the truth. He was helpful and accommodating. Aaron helped get the best finaicing we could get. Hailey Dmith told us the truth. More

by Charles Scoville Verified Customer Verified Customer

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I just purchased a new 2025 Ford Explorer from Noller Ford and couldn’t be happier! This is actually my second vehicle from them this year, and once again, they made the entire process smooth and stress- Ford and couldn’t be happier! This is actually my second vehicle from them this year, and once again, they made the entire process smooth and stress-free. They were fair with my trade, super helpful, and genuinely cared about finding the right fit for me. I absolutely love my new Explorer and can’t recommend Noller Ford enough. Thank you for another great experience! More

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Great dealership, New Truck has 11K miles, still happy. Oil change number 2 and tire rotation no charge. Oil change number 2 and tire rotation no charge. More

by Timothy Verified Customer Verified Customer

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Where to start…. Vehicle sold to us was not a “new” car as advertised. It only had 247 miles on it, but had been previously registered in Missouri as a commercial ve Vehicle sold to us was not a “new” car as advertised. It only had 247 miles on it, but had been previously registered in Missouri as a commercial vehicle in August of 2024. This was not disclosed and was only found out after the transaction was complete. Financing department “assumed” interest rates instead of verifying them prior to getting paperwork signed. This required a new round of paperwork that had to be signed several days later. Dealership missed the appointment we set up and said they were “short handed” and might have trouble making good meeting us. More

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We had a great experience purchasing my small suv from my salesperson, Shannon. We saw a couple from another Laird store online and he accommodated us by having them brought to Lawrence for us to test drive salesperson, Shannon. We saw a couple from another Laird store online and he accommodated us by having them brought to Lawrence for us to test drive. Shannon was honest, authentically cared about our needs, and very knowledgeable about the vehicles. Chris, the GM, seemed truly happy for us despite our decline of optional services & fees. We will definitely go back. More

by susan Verified Customer Verified Customer

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I recently purchased a vehicle and had the pleasure of working with Ashton at Noller. From the moment I walked in, he made the entire process smooth, stress-free, and even enjoyable. Ashton was knowledgea working with Ashton at Noller. From the moment I walked in, he made the entire process smooth, stress-free, and even enjoyable. Ashton was knowledgeable, patient, and genuinely interested in helping me find the right car for my needs and budget. What stood out most was Ashtons honesty and transparency—there was no pressure, and all my questions were answered clearly. He walked me through every step, from test driving to financing, and even followed up after the sale to make sure everything was going well. If you're in the market for a car and want someone who’s professional, personable, and truly has your best interest at heart, I highly recommend asking for Ashton! Five stars all the way! More

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Experience was perfect from start to finish. I wasn’t rushed at all and would recommend this dealership to anyone looking to purchase a New Ford at an incredible price! I wasn’t rushed at all and would recommend this dealership to anyone looking to purchase a New Ford at an incredible price! More

by kujayhawksgirl Verified Customer Verified Customer

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No pressure dealership! Every staff member was professional, friendly and answered all of our questions. This is the 3rd vehicle we have purchased from Laird Noller. Than Every staff member was professional, friendly and answered all of our questions. This is the 3rd vehicle we have purchased from Laird Noller. Thank you for the exceptional service. More

by Looplkb Verified Customer Verified Customer

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Got a good deal on a used 2024 Santa Cruz XRT with 15,000 miles. They would gave gotten 5 stars if they would have worked with me more online since I traveled 8 hours for the purchase. miles. They would gave gotten 5 stars if they would have worked with me more online since I traveled 8 hours for the purchase. More

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