Chris Charay

Where to start…. Vehicle sold to us was not a “new” car as advertised. It only had 247 miles on it, but had been previously registered in Missouri as a commercial ve Vehicle sold to us was not a “new” car as advertised. It only had 247 miles on it, but had been previously registered in Missouri as a commercial vehicle in August of 2024. This was not disclosed and was only found out after the transaction was complete. Financing department “assumed” interest rates instead of verifying them prior to getting paperwork signed. This required a new round of paperwork that had to be signed several days later. Dealership missed the appointment we set up and said they were “short handed” and might have trouble making good meeting us. More

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We had a great experience purchasing my small suv from my salesperson, Shannon. We saw a couple from another Laird store online and he accommodated us by having them brought to Lawrence for us to test drive salesperson, Shannon. We saw a couple from another Laird store online and he accommodated us by having them brought to Lawrence for us to test drive. Shannon was honest, authentically cared about our needs, and very knowledgeable about the vehicles. Chris, the GM, seemed truly happy for us despite our decline of optional services & fees. We will definitely go back. More

by susan Verified Customer Verified Customer

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I recently purchased a vehicle and had the pleasure of working with Ashton at Noller. From the moment I walked in, he made the entire process smooth, stress-free, and even enjoyable. Ashton was knowledgea working with Ashton at Noller. From the moment I walked in, he made the entire process smooth, stress-free, and even enjoyable. Ashton was knowledgeable, patient, and genuinely interested in helping me find the right car for my needs and budget. What stood out most was Ashtons honesty and transparency—there was no pressure, and all my questions were answered clearly. He walked me through every step, from test driving to financing, and even followed up after the sale to make sure everything was going well. If you're in the market for a car and want someone who’s professional, personable, and truly has your best interest at heart, I highly recommend asking for Ashton! Five stars all the way! More

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Experience was perfect from start to finish. I wasn’t rushed at all and would recommend this dealership to anyone looking to purchase a New Ford at an incredible price! I wasn’t rushed at all and would recommend this dealership to anyone looking to purchase a New Ford at an incredible price! More

by kujayhawksgirl Verified Customer Verified Customer

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No pressure dealership! Every staff member was professional, friendly and answered all of our questions. This is the 3rd vehicle we have purchased from Laird Noller. Than Every staff member was professional, friendly and answered all of our questions. This is the 3rd vehicle we have purchased from Laird Noller. Thank you for the exceptional service. More

by Looplkb Verified Customer Verified Customer

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Got a good deal on a used 2024 Santa Cruz XRT with 15,000 miles. They would gave gotten 5 stars if they would have worked with me more online since I traveled 8 hours for the purchase. miles. They would gave gotten 5 stars if they would have worked with me more online since I traveled 8 hours for the purchase. More

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The experience at Laird Noller Ford in Lawrence, Kansas was by far the best experience we have had in purchasing a new vehicle, the staff listened to what we were looking for in a new car and found a car f was by far the best experience we have had in purchasing a new vehicle, the staff listened to what we were looking for in a new car and found a car for us that is perfect. The ease in which every step was completed made this a great experience and when we need another vehicle I would not hesitate to return to Laird Noller Ford. More

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Amazing service and attention to detail! Kept us informed the whole time! We will always recommend this dealership ! Kept us informed the whole time! We will always recommend this dealership ! More

by sarah.durino Verified Customer Verified Customer

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Amazing dealership I purchased my vehicle here and service it here, I would highly recommend for anyone looking for a well rounded service department. service it here, I would highly recommend for anyone looking for a well rounded service department. More

by trimbleev Verified Customer Verified Customer

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Very easy process. Got a great truck for a great price. The GM Chris was great to work with. Got a great truck for a great price. The GM Chris was great to work with. More

by stri9195 Verified Customer Verified Customer

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