Chris Gilmore

Tony W, Jordan and Robert H did absolutely amazing helping my friend buy a vehicle with a simple and efficient process. Thank you Graff! helping my friend buy a vehicle with a simple and efficient process. Thank you Graff! More

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I had a discount with my ford points that I told them I wanted to use but they still charged me full price I paid it and did not want to cause a problem. And they show on my receipt that they checked the c wanted to use but they still charged me full price I paid it and did not want to cause a problem. And they show on my receipt that they checked the cabin air filter but that could not have happened I changed it when I returned home it was very worn out . More

by JEFFHOPPER17 Verified Customer Verified Customer

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Great service friendly, quick and thorough the pick up/ drop off service is a nice addition to service drop off service is a nice addition to service More

by susan53 Verified Customer Verified Customer

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Very kind, professional business. My salesperson was Peggy and she was wonderful. I wish all dealerships were like Graff’s. My salesperson was Peggy and she was wonderful. I wish all dealerships were like Graff’s. More

by roseriffett Verified Customer Verified Customer

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Harry was super kind, patient, and helpful in general. Was unsure of making a deal, but came back after shopping around because of Harry specifically and our earlier interaction. The whole team stayed lat Was unsure of making a deal, but came back after shopping around because of Harry specifically and our earlier interaction. The whole team stayed late while we finished the deal and got the car out with zero complaints. Much appreciation to the whole team. More

by don.skalka Verified Customer Verified Customer

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Mechanics did a awesome job replacing the motor on my car. Salesman always been good to dill with.👍 car. Salesman always been good to dill with.👍 More

by BRAMBONES Verified Customer Verified Customer

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Great service always on time, take care of major problems if they happen I use nobody but graph if they happen I use nobody but graph More

by LINDAFILAN Verified Customer Verified Customer

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It was fun, and pretty easy. Got the right car at the right place, right time, and for the right price. I recommend more people to shop at Graff for a new car, for sure!!!! Got the right car at the right place, right time, and for the right price. I recommend more people to shop at Graff for a new car, for sure!!!! More

by scottskorupa Verified Customer Verified Customer

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We recently purchased a used Tesla Model Y from Graff Ford of Chesterton. Overall, we are happy with the final deal and appreciate that the dealership was willing to work with us on price, repairs, and d Ford of Chesterton. Overall, we are happy with the final deal and appreciate that the dealership was willing to work with us on price, repairs, and delivery. There were a few condition items on the vehicle that were not as clear in the original listing as we would have preferred, including some dents/scratches and a few listing details that needed clarification. However, once those concerns were brought up, the dealership worked with us to make the situation right. The manager agreed to have the dents repaired, scratches buffed, and the vehicle delivered to us, which gave us more confidence moving forward. The buying process had some moments where communication could have been better, especially after the paperwork was signed and while we were waiting for repair updates. That said, when we were able to speak directly with management, they were helpful and seemed committed to getting the work done correctly rather than rushing it out the door. I would recommend Graff Ford of Chesterton, but I would also encourage future buyers to inspect used vehicles carefully, ask specific questions, and make sure any promised repairs or delivery terms are put in writing. In our case, they were willing to work with us and stand behind what was agreed upon, and that mattered a lot. More

by rkell1 Verified Customer Verified Customer

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My husband Dennie took the car in and was very pleased with time and service. with time and service. More

by patti Verified Customer Verified Customer

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