Chris Goodwin
Chris Goodwin at Lehigh Valley Acura

Chris Goodwin | Page 2

Director of Customer Relations

Lehigh Valley Acura

333 State Avenue
Emmaus, PA 18049

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5.0
14 Reviews

Dealership Experience

26 yrs, 5 mos

Industry Experience

38 yrs

Languages Spoken

English English

5.0

14 Reviews

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14 Reviews of Chris Goodwin

February 11, 2020

Dealership Rating

Over Pricing On Service Hello All, Avoid going to this dealer for any Service as this Dealer is OverPriced and is not competitive. i have a 2019 Acura MDX and unfortunatel More

by 4got2ask
Customer Service
Quality Of Work
Price
Recommend Dealer
No

Other Employees Tagged: Andrew Wright, Eoin Walshe , Sara from the Appointment and Service Advisor

Feb 11, 2020

Lehigh Valley Acura responded

Mr. Nair - We respectfully disagree with your assertions in this review. Your information is factually inaccurate. When our Service Manager, Mark, tried to explain the differences between the service we quoted and the service that others quoted, the prices were different because you were not doing an "apples to apples" comparison. When he tried to explain this to you, you abruptly ended the call. We are more than happy to review our pricing with you again if you have time to discuss. We are constantly surveying the market place to ensure our prices are competitive. Again, we are sorry to learn of your dissatisfaction, but we respectfully disagree with the inaccurate contents of this review. We are happy to revisit with you at anytime. Sincerely - Andrew Wright, Vice President

May 10, 2017

Dealership Rating

Excellent Service Had my 2016 MDX in for an inspection. In no time at all, the inspection was done and all my questions and concerns were addressed. More

by Chars Car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andrew Wright , Not sure what his name was in service department

April 05, 2017

Dealership Rating
Employee Rating

excellent service I have now leased a second Acura from this dealership and the service has always been timely and expertly completed the first time. The service repor More

by Alan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 24, 2017

Dealership Rating
Employee Rating

Always Spot On! I have always had an excellent experience at this dealership for service. They always get me in quickly when scheduling an appointment, I usually tend More

by ZDX Fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rex (svc mgr.) Outsatnding guy!

2

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