Everyone was very friendly and helpful.
Service was performed in a professional and timely manner .
Service was performed in a professional and timely manner .
More
by Kathie
Verified Customer
Verified Customer
Other Employees Tagged:
Justina Grover was my service advisor who is awesome ! Noah Vinson was technician who did a great job !
Sep 26, 2026 -
Cookeville Honda responded
Knowing our team was welcoming and completed your Honda CR-V service promptly and with care means a lot to us. We appreciate the five-star rating.
Colin Fitzgerald
colin.fitzgerald@cookevillehonda.com
Cookeville Honda provides world class customer care.
Their service department is the reason I continue to purchase and have my cars serviced by them. When my Mom was living, we bought her car from them
Their service department is the reason I continue to purchase and have my cars serviced by them. When my Mom was living, we bought her car from them with the major reason being I knew the service department would treat her extremely well and they did!
More
by BEVHOLLI
Verified Customer
Verified Customer
Service Price Transparency
Sep 24, 2026 -
Cookeville Honda responded
Hearing that our service team provided such attentive care for your mom means a lot to us. We’re honored you continue to trust us with the service on your Honda CR-V.
Colin Fitzgerald
colin.fitzgerald@cookevillehonda.com
I had a great experience with the service department at
Cookeville Honda! Everyone was friendly, professional, and helpful from start to finish. They kept me informed throughout the process, answered all o
Cookeville Honda! Everyone was friendly, professional, and helpful from start to finish. They kept me informed throughout the process, answered all of my questions, and made sure everything was taken care of properly. I really appreciate the excellent customer service and how easy they made the whole experience. I’ll definitely continue bringing my vehicle back to Cookeville Honda for my service needs! ⭐️⭐️⭐️⭐️⭐️
More
by CALIE.SMITH
Verified Customer
Verified Customer
Service Price Transparency
Sep 22, 2026 -
Cookeville Honda responded
Your feedback about being kept informed and having all your questions answered highlights our service department’s commitment to clear communication. Hearing that you found the process friendly and straightforward means a lot to our team. We look forward to caring for your Honda Civic again.
Colin Fitzgerald
colin.fitzgerald@cookevillehonda.com
I purchased by first Honda civic coupe in 2004.
Chris in service is great & Darek Cherry in sales is great.
Chris in service is great & Darek Cherry in sales is great.
More
by robbinsnest7
Verified Customer
Verified Customer
Service Price Transparency
Sep 18, 2026 -
Cookeville Honda responded
Knowing that Chris’s service and Darek’s sales support met your expectations on your Honda Pilot means a lot to our team. Thank you for the five-star rating and your loyalty since that first Civic.
Colin Fitzgerald
colin.fitzgerald@cookevillehonda.com
They are quick and reliable and friendly.
Sales people aren’t pushy and service people don’t try to upsell.
Sales people aren’t pushy and service people don’t try to upsell.
More
by JJ the Cat
Verified Customer
Verified Customer
Service Price Transparency
Sep 11, 2026 -
Cookeville Honda responded
We’re glad our sales and service teams made your Honda Ridgeline service visit efficient and welcoming, without any pushy tactics. Hearing that you felt no pressure to buy extras means a lot to us.
Colin Fitzgerald
colin.fitzgerald@cookevillehonda.com
They always do an amazing job and are super
knowledgeable. The best service place I have ever used!
knowledgeable. The best service place I have ever used!
More
by TB
Verified Customer
Verified Customer
Service Price Transparency
Sep 10, 2026 -
Cookeville Honda responded
Knowing our service department remains the best you’ve ever used is incredibly rewarding. We’re pleased to continue delivering the expert care your Honda Civic deserves.
Colin Fitzgerald
colin.fitzgerald@cookevillehonda.com
Love Cookeville Honda.
I am loyal Honda owner my first was a 1986 Accord sport and I am now in a 2023 CRV. Always trust my dealership with service. They are fast and thorou
I am loyal Honda owner my first was a 1986 Accord sport and I am now in a 2023 CRV. Always trust my dealership with service. They are fast and thorough always alert with potential problems and upcoming service needs.
More
by PHONDAHUNNY
Verified Customer
Verified Customer
Service Price Transparency
Sep 06, 2026 -
Cookeville Honda responded
Knowing that you can rely on our service team to be both quick and thorough means a lot to us. Your decades-long loyalty, from your 1986 Accord Sport to your 2023 CR-V, is something our service department truly appreciates.
Colin Fitzgerald
colin.fitzgerald@cookevillehonda.com
I was only in for a recall.
It was done ok. Nothing exceptional. Everyone was helpful.
It was done ok. Nothing exceptional. Everyone was helpful.
More
by hoppsou
Verified Customer
Verified Customer
Sep 07, 2026 -
Cookeville Honda responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Colin Fitzgerald
colin.fitzgerald@cookevillehonda.com
They truly care about their customers and I highly
recommend them!! Everyone is so friendly, helpful, and knowledgeable. They go over things with you, advise what needs to be done and what is upcoming
recommend them!! Everyone is so friendly, helpful, and knowledgeable. They go over things with you, advise what needs to be done and what is upcoming. They go over pricing so you can prepare your budget. They keep things running top notch so you never have fear of breaking down on side of road. LOVE their very clean waiting area and bathrooms. It has everything you could possibly need or want for your pleasure and comfort - snacks, coffee, drinks, and attendants always keep checking on you to see if anything else is needed. I enjoy watching the game shows on their TV while waiting. Time flies and never feels like I'm waiting for my car to be serviced. There is a separate children's waiting area with things for them to do.
More
by bopar
Verified Customer
Verified Customer
Service Price Transparency
Aug 28, 2026 -
Cookeville Honda responded
We’re glad your service visit on your Honda Accord felt informative and comfortable. Hearing that our team’s clear explanations, pricing guidance, and focus on reliability gave you confidence means a lot to us. We’re also happy the clean waiting area, refreshments, and amenities made the time fly during your visit.
Gregory Stechschulte
Victory Automotive Group - Marketing
Gregory.stechschulte@vagmgt.com
Everybody very friendly, helpful, and very professional
from the time I arrived until I left... Kept me informed about all work being done and what is needed in the near future.
from the time I arrived until I left... Kept me informed about all work being done and what is needed in the near future.
More
by bopar
Verified Customer
Verified Customer
Service Price Transparency
Aug 28, 2026 -
Cookeville Honda responded
Clear communication is at the heart of how our service team operates. Knowing you felt welcomed and informed about the service and future needs for your Accord means a lot to us.
Gregory Stechschulte
Victory Automotive Group - Marketing
Gregory.stechschulte@vagmgt.com