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Chris Herr
2 Reviews
Dealership Experience
2 yrs, 6 mos
2 Reviews of Chris Herr
May 05, 2024
Dartanian Wayde was trying to swindle us into paying $1,000 extra more than we needed to due to the trade in having a tire size issue when the whole time this particular car had different size stocks in $1,000 extra more than we needed to due to the trade in having a tire size issue when the whole time this particular car had different size stocks in the front and back for performance and is to be that way on purpose. He lowered our trade in value and said the extra 1k difference had to be outta pocket. No card scanners in sight. We were then moved to a new salesman/business manager after waiting for 30 minutes in the lobby. Our question was brought to attention, the new guy went and came back and said he has no idea why that charge would be there and told us it was not to be worried about. We also asked about the 3 month free customary on the house warranty that Dartanian told us and had us sign, to come and find out we didnt even qualify for the warranty due to the mercedes miles being over 80k. We felt like Dartanian was being sketchy and unprofessional the whole time because after the other man had helped us, Dartanian was visibly trying to avoid us because he lost out on the pocket cash. Other than this single individual the experience and overall dealership was very nice. Please be careful and do not try to by a car with this man! More
by kcd01co
Other Employees Tagged: Troy McNulty, Dart Wade
December 08, 2023
very Bad customer service Sage Surat He does Not how to listen to the customers needs but pushes for other thing and try to sell theam what they dont want ive long time standing with Mazda My first time iv listen to the customers needs but pushes for other thing and try to sell theam what they dont want ive long time standing with Mazda My first time ive been so disrespected he does care More
by catmustangdog4
Other Employees Tagged: Sage Surat , Sage Surat
