Chris Jardet

The GM Chris is absolute trash, he is a smart xxx and unwilling to stand behind his vehicles. We bought a 2026 Honda odyssey and it started having engine problems after driving it for a 100 miles so we a unwilling to stand behind his vehicles. We bought a 2026 Honda odyssey and it started having engine problems after driving it for a 100 miles so we asked to get another vehicle and they said it depreciated $ 10,000 because we drove it 100 miles. We have bought 4 vehicles from this dealership but this lemon will be the last because they will are going to screw you over when something goes wrong with their equipment. More

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I drove 1½ hours each way to Sam Boswell Honda in Gadsden after communicating with salesman Tanner Ledbetter about a Honda I was specifically coming to see and TEST DRIVE. When I arrived, I found out the after communicating with salesman Tanner Ledbetter about a Honda I was specifically coming to see and TEST DRIVE. When I arrived, I found out the vehicle WASN’T EVEN READY TO BE DRIVEN. They had recently worked on the turbo, the tint still needed to be redone, and most importantly, the vehicle needed BRAKES. The windshield washer reservoir was empty, the A/C had a stale smell, and the filters appeared to need changing, AND the driver's side windshield had chips in it and needed to be replaced! None of this was clearly communicated to me before I made a THREE-HOUR round trip. Even getting a simple video of the vehicle running and the engine compartment beforehand required me to follow up again hours later. Then came the negotiation. I made it very clear that I had $8,000 to put down, planned to pay the vehicle off quickly, and only wanted to know whether they could get close to $15,000 OUT THE DOOR. Instead, I sat around waiting while I was told the managers were “in a meeting.” When a manager finally came over, he immediately started talking about a $360 payment—even though I had already made it clear that the monthly payment was NOT my concern. I asked one simple question: Can you get me to $15,000 out the door? The answer was no. There was no meaningful attempt to work with me, so I left. My biggest issue isn’t that we couldn’t agree on a price. My issue is that I drove three hours round trip for a vehicle I was led to believe I could test drive, only to discover after arriving that it wasn’t even road-ready. That is a complete disregard for a customer’s time. Based on my experience, I would NOT recommend Sam Boswell Honda in Gadsden. If a customer is traveling any distance to see a vehicle, make sure the vehicle is actually ready before they make the trip. Three hours wasted. Extremely poor communication and an extremely disappointing dealership experience. More

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Absolutely outstanding service, my wife and I bought a new CRV in 2025 we have been completely satisfied with the entire process from buying to serice, thank you to all employees we have encountered Cha new CRV in 2025 we have been completely satisfied with the entire process from buying to serice, thank you to all employees we have encountered Charles Mayhall More

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