Chris Jastrow
Chris Jastrow at Eagle River Dodge

Chris Jastrow | Page 3

Service Advisor

Eagle River Dodge

1030 E Wall St
Eagle River, WI 54521

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87 Reviews
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87 Reviews

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87 Reviews of Chris Jastrow

December 15, 2023

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Employee Rating

Very polite, quick to get in, accurate on the time needed. Took care of our recall quickly. More

by DIANEMQT
Service Price Transparency
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Recommend Dealer
Yes

December 06, 2023

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Great dealership and great service. They always do everything they can take care us us. More

by TIMBARRON517
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Recommend Dealer
Yes

December 04, 2023

Dealership Rating
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Very bad experience with a simple oil change and tire rotation if it wasnt for Josh Werlin we would not return More

by THORNTONR69
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Recommend Dealer
No

November 30, 2023

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All the personal at the dealership were very attentive to details, friendly and professional. The experience was reassuring. More

by LKCROSS4
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Recommend Dealer
Yes

November 29, 2023

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Doing a good job and friendly, I would go back if my vehicle needs repairs More

by DEANSHAUGER2
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Recommend Dealer
Yes

Other Employees Tagged: Todd Perigo, Adam Wolf

November 28, 2023

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Always fast service and done right I’m from Louisiana and only get my truck serviced when I go north twice a year More

by FIRE5800
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Recommend Dealer
Yes

November 24, 2023

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Brake guard was left loose and rubbing and one brake pad almost fell off. I purchased a vehicle with lifetime power train in 2021 and they told me that is not what I have, even though I used it before. Th More

by dennisrich.pe
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Recommend Dealer
No
Nov 24, 2023

Eagle River Dodge responded

I am sorry to hear about your recent issue with our service department. I will look into this issue and get back to you.

Nov 24, 2023

dennisrich.pe responded

No need. I appreciate the thought, but I have already fixed the issue. I plan to sell the truck and purchase new. However, I will not be returning to Eagle River for my new purchase as I am very frustrated with the whole lifetime powertrain issue. One of the only reasons I drove 2-hours to purchase the Ram was for the lifetime powertrain warranty. It is ultimately my fault if I did not read the fine print and was not provided the lifetime powertrain warranty, but I was certainly verbally told that I was receiving it when I purchased the vehicle. Now, to find out that the warranty ended at 100,000 miles was extremely frustrating. I drive an average of 60,000 miles per year for work...so, you can see why the lifetime warranty was a selling point. But that is not what I apparently received and while some of the fault is with me...this dealership should be ashamed with the false advertising or shady purchase tactics where the lifetime powertrain is swapped out for something else. Then again, maybe the definition of lifetime is 100,000 miles and if that is the case, Ram should be ashamed.

November 19, 2023

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Great job and follow through was timely on all questions that I had posed both before the sale and afterwards. More

by mwh
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Recommend Dealer
Yes

Other Employees Tagged: Todd Perigo, Adam Wolf

Nov 24, 2023

Eagle River Dodge responded

Thank you for the feedback. We appreciate your business.

November 17, 2023

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Employee Rating

Good work. Fast and knowledgeable. Found my problem and fixed it right away. Didn't have to wait long. More

by jeffmblonski
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Recommend Dealer
Yes

Other Employees Tagged: Todd Perigo, Adam Wolf

November 16, 2023

Dealership Rating
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Abviously you continue to grow, maybe you should try to find a few more technicians More

by PBROCKMAN1
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Recommend Dealer
Yes
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