Chris Lynch

Good Evening Nick,I am writing in regards to an Good Evening Nick, I am writing in regards to an unfortunate event that transpired with Acura Napelton located at 6870 Okeechobee Blvd. We had purc Good Evening Nick, I am writing in regards to an unfortunate event that transpired with Acura Napelton located at 6870 Okeechobee Blvd. We had purchased a 2016 Mercedes C300 on 11/6/2021 of which within a day of leaving your dealership the check engine light had come on. Chris Lynch advised us to bring the vehicle back of which we did. You all have been in possession of the vehicle since after several time we had been informed that the part was on back order that was ordered on Nov. 16, 2021 only to be told that the part would not be in until 1/23/2022 so we where patient. I have text messages and correspondence with the dealership regarding this issue. I have been to the dealership several time since to check due to misinformation provided by your front desk. I also came in because the loaner we received 3 week after being without the vehicle back tires keeps going flat and the engine light is on. On today 1/19/2022 I came in check because the lady at the front desk stated that service was denied by sales. They informed me that they closed the service on 12/22/2021 after I had been there since then and Vinnie told me that the part was still to arrive on 1/23/2021 when I came in today, I was told sales denied the work and then denied to approve it after they had sent back the part that was in Miami.... wasn't in fact on back order. They even took the vehicle to Mercedes according to our tracker due to see if they had the part. Between the miscommunication and the lack of service with your establishment we are very much disappointed and are considering seeking legal advice however we would like to attempt to have this issue resolved in house as we had traded in another vehicle at the time of sale. Please understand that we have exhausted every effort to have this issue resolved with your dealership I have text messages, call longs and invoice orders of the issues that have transpired with this vehicle. There appears to be an issue between Sale and Service where there is a lack of communication. When I came in today they where unable to provide me with a newly opened invoiced work order. We need you attention to this issues as soon as possible. More

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BUYER BEWARE!!!! Most shadiest dealership Ever dealt with! My son went in to purchase a Tesla with financing already complete from Bank. They refused because they would only finance through themselves with! My son went in to purchase a Tesla with financing already complete from Bank. They refused because they would only finance through themselves to get the kick back from the lender they shop it out too. Buyers beware this is how the dealerships screw you! Go visit your local Credit union or bank to finance before walking into a dealership. Rate through credit union is 1.54%, the dealerships rate would have been over 4%. Sales Manager Chris Henderson is a JOKE and actually laughed in my sons face and refused to make a call to his credit union where the financing was already completed through. More

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Would not provide the info requested over the phone. Persisted that I go to their location to obtain said info even though I kept telling them I would have to drive 3+ hours to do so. Persisted that I go to their location to obtain said info even though I kept telling them I would have to drive 3+ hours to do so. More

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Chris lynch and Chris Hendrickson were amazing and curious. They made this deal happen. Thank you so much. You guys are the best. We will be back curious. They made this deal happen. Thank you so much. You guys are the best. We will be back More

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SLEAZY dealership with deceptive practices. We traveled one hour to look at two vehicles here. Both listed online in pristine condition and READY to GO. We arrive and can't find # 1. Twenty minutes later t one hour to look at two vehicles here. Both listed online in pristine condition and READY to GO. We arrive and can't find # 1. Twenty minutes later the salesperson pulls up the vehicle covered in hundreds of leaves and not detailed or ready. Major dings, scratches and just a ROUGH vehicle. Not for us. Ok, on to # 2, it is on the lot with the sunroof open after a rainstorm. Along with that it has a sticker on the windshield [Not inspected for Retail], so it too was not ready! Now to the good part, the buying process. We actually try to BUY the vehicle. We were told and everybody knew the ADVERTISED price of the vehicle. We let them know we are trading a car and we have THEIR website appraisal tool and a value on our trade in. These guys come back with a price of $ 4300.00 OVER ADVERTISED PRICE and a LOW BALL OFFER on our excellent condition, low mile trade. Listen, this is a JOKE! They throw in 5 different charges AND a DEALER FEE and tag processing fees = 7 additional charges over advertised prices!! This is really SAD, when you have to do this just to do business, this is SAD. I am a retired 40 year car dealer at several dealerships and NEVER seen anything even close to this business model. SAD, SAD ,SAD!! Napleton you are a joke and your people know it. THIS is not the way to do business!! Folks, save your time and just GO SOMEWHERE ELSE. More

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Chris lunch was amazing. He got me a great price and made my experience wonderful. I couldn't ask for a better car buying experience. my experience wonderful. I couldn't ask for a better car buying experience. More

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Chris lunch was awesome. He sold me an awesome mb and I couldn’t be happier. I will be back for my next car because of him couldn’t be happier. I will be back for my next car because of him More

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Chris lynch has so helpful today he was very professiinal and was able to find me the perfect car for me and my family i will definitly be a repete customer professiinal and was able to find me the perfect car for me and my family i will definitly be a repete customer More

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Chris lynch made my first car buying experience wonderful. Couldn’t ask for a better stand up guy. I will definitely come back to palm beach Acura because of him. wonderful. Couldn’t ask for a better stand up guy. I will definitely come back to palm beach Acura because of him. More

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I wanted to take the time to praise Chris Lynch on his exceptional customer service today. He was very professional and helpful in my search for a new vehicle. exceptional customer service today. He was very professional and helpful in my search for a new vehicle. More

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