Chris Mick
Chris Mick at Apple Ford Apple Valley

Chris Mick

Sales Manager

Apple Ford Apple Valley

7200 W. 150th Street
Apple Valley, MN 55124

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4 Reviews
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4 Reviews

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4 Reviews of Chris Mick

February 03, 2023

Dealership Rating
Employee Rating

Great place for service and purchase. Great staff very knowledgeable. Will go out of there way to solve problems. More

by ,midgetmech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Hunt , Steve Hunt 5 Stars

December 26, 2012

Dealership Rating

Bob Paterson and the whole staff went out of their way to make me happy! I purchased a 2011 Ford Taurus and it just did not seem to run very well. They tried to fix it but I was still not happy with the vehi More

by Lance Markwell
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike McCormick, Ryan Huffman, Bob Patterson , Mike Ellis

December 21, 2012

Dealership Rating

Thank you all for helping with the issues we had. We are very grateful for all you have done to ensure our happiness with our vehicle. We had a few misunderstandings and your employees have gone above and b More

by ssmith5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Others as well

Dec 21, 2012

Apple Ford Apple Valley responded

Ms. Smith- We sincerely apologize for any inconvenience in getting your certified vehicles fixed accordingly. We want to fix the situation for you. Please contact us as soon as possible so that we can correct any issues that you may be experiencing with your vehicles. Customer Satisfaction is our #1 priority and we will make this right. Please contact Chris Mick, our Used Vehicle Director at cmick@appleautos.com or 952.210.7811

Dec 21, 2012

Apple Ford Apple Valley responded

Mrs. Smith, Thank you so much for communicating with us today about the situation. We hope that you feel satisfied with the resolution. Please let us know if there is anything else that we can do to help and again, we apologize for any inconvenience this may have caused. Happy Holidays!

Dec 21, 2012

Apple Ford Apple Valley responded

Mrs. Smith, That is great! If you feel all is resolved and we are deserving; could you please re-write a review about the overall experience?

Dec 21, 2012

ssmith5 responded

My husband has already been in contact with mr. Mick. He was zero help. He is attempting to blame the horrible brakes in the vehicle to be cause by us. I guess that is also why the day after we purchased the vehicle we brought the car back to have inspected and you all found multiple other issues including a twisted drive shaft. i am sure that was also something we caused. There is no possible way we could have torn through these breaks in this short amount of time. He wants us to pay over 800.00 to fix only the front. You're nuts! We will have them fixed using our warranty. I will be contacting the better business borrow and filing a complaint. It is not just one vehicle purchased with you but Two! what are the odds the only two vehicles your tech chose to not actually look over happen to be the two we purchased. Not likely! I will also be in contact with my attorney to see what my options are.

Dec 21, 2012

ssmith5 responded

Thank you all very much! You have been more then helpful and I truly appreciate everything you are doing! Wishing you happy holidays! Thank you again!

Dec 21, 2012

ssmith5 responded

already done:-)

November 12, 2012

Dealership Rating

Excellent experience. Best dealership to do business with! Alan Lundberg and Chris Mick went beyond my expectations finding me the vehicles I needed, and getting me the financing. They made the whole More

by jensenn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

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