166 Reviews of Chris Nemoto
June 05, 2016
Great Service! I dropped in. with a tire issue and, as usual, Chris Nemoto was very helpful. He always explains the issues, the options and answers all my never-end I dropped in. with a tire issue and, as usual, Chris Nemoto was very helpful. He always explains the issues, the options and answers all my never-ending questions. Simply awesome. Always great service. Chris has been my service advisor for my 3 cars for quite some time and I have been extremely pleased. i highly recommend him. More
June 04, 2016
Great service My service adviser was a great help. Not only in handling my vehicle servicing in a timely matter also explaining all of the issues in a detailed mann My service adviser was a great help. Not only in handling my vehicle servicing in a timely matter also explaining all of the issues in a detailed manner. He treats me like a valued customer. Thanks Chris! More
June 03, 2016
I❤️Lexus and Chris Nemoto I've had nothing but great experiences at this dealership. My advisor, Chris Nemoto, is the most courteous, thorough, patient person. When I drop my c I've had nothing but great experiences at this dealership. My advisor, Chris Nemoto, is the most courteous, thorough, patient person. When I drop my car off, I am confident it will be well taken care of. More
June 03, 2016
service Lexus service center always provide wonderful and good quality service! I'll recommend Lexus to my friends and co-workers for the first class service! Lexus service center always provide wonderful and good quality service! I'll recommend Lexus to my friends and co-workers for the first class service! More
June 02, 2016
Continuing Exemplary Service Westside Lexus Service Center continues to provide an amazing level of service. Starting with the arrival at the Center when a representative greets Westside Lexus Service Center continues to provide an amazing level of service. Starting with the arrival at the Center when a representative greets you before you can leave your car. If your visit is your first time they will assist you in locating your your service consultant. I have been using Westside for service since 1994. In all of that time I am only now starting to work with my third service consultant. The SC is always prepared for my visit with notes on my Lexus. While we engage in a friendly chat he gets right to business preparing the work order as well as arranging my loaner car. Often, he asks me which model I care to drive that day. I have often used the service loaner car program to "feel out" a new model. Within a short time I'm on my way. Throughout the day my SC contacts me with updates on the status of my Lexus. If my Lexus is not ready for pick up until the end of the day, I retain the loaner car to avoid having to drive through rush hour traffic. Westside understands this and I've never been pressured to return a loaned car in all these years. Picking up my Lexus is a snap. If I am at the Service Center 15 minutes to pick up my car I'd be amazed. More
June 01, 2016
Unique place, very patient to custmer Always got a clean well serviced vehicle back each time coming for service. Great service from Chris Nemoto, he is super patient in response the quest Always got a clean well serviced vehicle back each time coming for service. Great service from Chris Nemoto, he is super patient in response the questions from me anytime even through the email after service. More
May 27, 2016
Service I had an appointment for an oil change. The wait wasn't too long. It was also nice that they washed my car too. It definitely needed a wash. I had an appointment for an oil change. The wait wasn't too long. It was also nice that they washed my car too. It definitely needed a wash. More
May 27, 2016
Great Service - Short Wait Westside Lexus has provided me with great service since I bought my RC 350 last year. I recommended them for any Lexus service needs. 5-Stars! Westside Lexus has provided me with great service since I bought my RC 350 last year. I recommended them for any Lexus service needs. 5-Stars! More
May 20, 2016
Chris Nemoto It was a pleasure working with Chris. He was very helpful and was amazing with getting back to me in a timely manner. He was very friendly and court It was a pleasure working with Chris. He was very helpful and was amazing with getting back to me in a timely manner. He was very friendly and courteous. More
May 17, 2016
Great service team. I went in for my 20k service and everything was smooth. Getting a loaner for the day was very convenient. Chris was very helpful and nice. I went in for my 20k service and everything was smooth. Getting a loaner for the day was very convenient. Chris was very helpful and nice. More

