Chris Palmisano | Page 14

I cannot say enough about this dealership! Nick Pfeffer was our sales consultant… Nick did an OUTSTANDING job helping us find the perfect vehicle for us. We never felt any pressure and we knew Nick Pfeffer was our sales consultant… Nick did an OUTSTANDING job helping us find the perfect vehicle for us. We never felt any pressure and we knew he had OUR best interest in mind. He was very knowledgeable and worked hard at finding exactly what we were looking for. Thank you so much for everything Nick, we cannot thank you enough! I would highly recommend you to everyone I know. Thank you, Chris for taking care of our financing and for all of your patience. A special thank you to Kevin for working with us as well. We appreciate your prompt responses on all of our questions. We would also like to thank Ben (tech guy) for taking the time to show us every feature the vehicle has to offer. Unbelievably knowledgeable and great to work with. Last but not least… we have NEVER (with other vehicle purchases/ dealerships ) experienced the exceptional treatment we received while purchasing this vehicle. The roses were unexpected and very appreciated. Everyone in the dealership from start to finish were very friendly and welcoming. We will be back! More

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Extremely poor customer service. Will not return to this location. Once you sign that dotted line, they will not help you. This may not be true for every salesman employed at this lo Will not return to this location. Once you sign that dotted line, they will not help you. This may not be true for every salesman employed at this location, but if you’re unlucky enough to land Ben K. you’ll soon find out yourself.. I didn’t have an owner’s manual, the title clerk can’t perform simple calculations, they’ll be as unhelpful as possible in cancelling the extended warranty. Find a different Lexus location if you want the service Lexus is known for. More

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Wes waNTED TO TEST THE HYBRED MODEL BEFORE ORDERING IT FRON LEXUS OF BROOKFIELD. WE MET WITH ROSIE AND MY WIFE LIKED HER MORE THAT THE SALESPERSON AT BROOKFIELD, SHE LISTENED, NOT PUSHY, AND ANSWERED A FRON LEXUS OF BROOKFIELD. WE MET WITH ROSIE AND MY WIFE LIKED HER MORE THAT THE SALESPERSON AT BROOKFIELD, SHE LISTENED, NOT PUSHY, AND ANSWERED ALL THE QUESTIONS WITHOUT WE HAD. WE WERE GOING FROM A 20 YEAR OLD 4RUNNER TO A 20925 HYBRED AND THE TECHNOLOGY CAN BE OVERWHELMING. ROSIE SEEMED TO KNOW NOT TO GIVE TOO MUCH TECHNICAL INFORMATION THAT WOULD CONFUSE MY WIFE. SO WE PURCHASED IT FROM HER. More

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Ben Kranitz helped me do a lease buy out. It was a very easy process from start to finish. 5 stars It was a very easy process from start to finish. 5 stars More

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Truly elevated experience from start to finish. Lots of patience and thorough information provided throughout. I was so well taken care of and I truly appreciate it! Lots of patience and thorough information provided throughout. I was so well taken care of and I truly appreciate it! More

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