Chris Rivas | Page 2
Service Advisor
Curry Toyota - Cortlandt
3026 East Main Street
Cortlandt Manor, NY 10567
Dealership Experience
7 yrs, 4 mos
Industry Experience
29 yrs
Languages Spoken
English
60 Reviews
Write a Review60 Reviews of Chris Rivas
January 12, 2024
Cris was very professional and he explained everything to me for my text service. I didn’t get the young man that took my car to be serviced was very pleasant! me for my text service. I didn’t get the young man that took my car to be serviced was very pleasant! More
Other Employees Tagged: The young man that took my car for to be serviced. He was very pleasant!
December 22, 2023
I am just frustrated with Curry. I had a horrible time purchasing the vehicle- worst customer service I have yet experienced. There were so many delays to getting my trade-in finaliz I had a horrible time purchasing the vehicle- worst customer service I have yet experienced. There were so many delays to getting my trade-in finalized, and I was without a vehicle throughout. I have owned the vehicle for many years now, but the van started having an issue 2 years ago. For the longest time no one accepted that the problem even existed. I finally got the manager to drive with me and it took about 15 minutes for him to experience it too. They did one thing to try to resolve the issue- which didn't fix the problem. I keep bringing the vehicle back and they AGAIN say they can't reproduce it... so I just get sent home to repeat the process in another week or so! They say they can't fix something they can't reproduce- even though it is the SAME thing that WAS reproduced with the manager!! There is also an obvious issue with sexism that is getting in the way of their service- especially from the person I keep having to deal with. I have requested many times to be able to work with someone else- but then keep getting put back with him! I guess they are satisfied with NOT fixing the issue- I am just a woman after all (insert sarcastic eye roll)! You would expect better from a dealership in this day and age, just not this one I guess! More
Other Employees Tagged: Rick Cook
December 18, 2023
This place is well organized. I was fifteen minutes late on my last service appointment on December 8 but they squeezed me in. I recommend making your service appointment at lea I was fifteen minutes late on my last service appointment on December 8 but they squeezed me in. I recommend making your service appointment at least 5-7 days in advance. More
Other Employees Tagged: Robert Merando Jr, Carlos Matamoros , Rick Cook
November 24, 2023
On time with appointment answered all questions overall good service will most definitely return person helping me was Rick cook good service will most definitely return person helping me was Rick cook More
Other Employees Tagged: Robert Merando Jr, Carlos Matamoros , Rick Cook
November 07, 2023
Best service advisors. Had a flat tire They were able to patch the tire and put it back on Put my spare back in the trunk and just took really good care of me. Years ago Had a flat tire They were able to patch the tire and put it back on Put my spare back in the trunk and just took really good care of me. Years ago I could have done it myself. Thank you Christ. More
November 04, 2023
Nice friendly staff. Updates are timely. Work completed in an acceptable time frame. Appointments are easy to make. Updates are timely. Work completed in an acceptable time frame. Appointments are easy to make. More
Other Employees Tagged: Robert Merando Jr , Rick Cook
September 01, 2023
Very quick and responsive when I brought in my car for a general maintenance visit. They were extremely pleasant, under promised and over delivered with respect to wait time, and the waiting room was clea general maintenance visit. They were extremely pleasant, under promised and over delivered with respect to wait time, and the waiting room was clean and comfortable. More

