"He was very helpful and very nice.He explained..."
- Velma Hanlon
He was very helpful and very nice.
He explained everything to me and Made it a very pleasant experience during my visit to get the service done in my car. Thank you very much!!!!
"Great dealership.Also really appreciate the service and..."
Also really appreciate the service and professionalism of Chris Shear in service. Chris always gives me an estimate of the time it takes.
"Excellent service and a great staff. I will be back for..."
Excellent service and a great staff. I will be back for the next service appointment for my car. Thank you for such a great experience.
"Long-term positive relationship with Dave Edwards Toyota"
We've been with this dealership for 15 years, purchasing both new and pre-owned cars from them and always using their service dept. We trust them to be honest with us and to stand behind their products and service. Very customer-oriented, friendly and welcoming. Especially have appreciated Chris Shear, his knowledge and competence and his willingness to always work with us - also our daughter and son-in-law prior to his death. Highly recommend Dave Edwards to friends whenever we can.
"Seems like everytime I get my service done here they..."
Seems like everytime I get my service done here they never do everything they're supposed to. This time I came in for an oil change, which is supposed to include topping off my fluids. Which they did not do. I'll just start going to a different dealership for service.
This was just my second service, scheduled thru Chris Shear. A 7 year old RAV4 (2013), Chris explained to me, every service recommended by Dave Edwards, be it tires, brakes, air condition, engine, fluids, wipers, etc. What impressed me the most, by Chris's detailed explanation of the service, risk(+or-) and cost, of the 9 jobs, he had performed, on my RAV4, was how courteous, professional and no sales pressure on me, at any time. He helped me decide the critical jobs, needed to be done now and the jobs (fluids, etc) that could be performed, in upcoming services, with no risk to my vehicle. When I CHOSE, the 9 jobs, this service, he did the math and said something, I had never heard, the 7 years, Dave Edwards, has been servicing my RAV4. HE SAID : THE COST, GOING OUT THE DOOR, WILL BE $ _ _ _ _._ _., INCLUDING TAX, FEE'S ETC. I left my RAV4 at the Dealership on Friday and picked it up on Saturday. The OUT THE DOOR COST on the invoice, was exactly, what he said it would be. No questioning the invoice at checkout. I saw that Chris, included, whatever discounts, I was entitled to, on the invoice. I thought Chris gave me, an excellent deal, on my Michelin tires.
Other Employees Tagged:
"Very professional. They got me in fast even without an..."
Very professional. They got me in fast even without an appointment. The whole team in the service department. Great atmosphere. The waiting area is the best i have ever seen.Thank you
"I have seen this dealership grow. For more than 10 yrs,..."
- Toots Navalle
I have seen this dealership grow. For more than 10 yrs, this is where my family and I bring our vehicles for service. Employees are very courteous, professional. Very nice waiting area. Never had any issues. Our favorite service manager is Chris Shear. We followed him when he left Toyota of Greenville. He goes above and beyond for me and my family every single time. One example is I had a flat tire in 2019 and needed all four of my tires replaced. Chris ordered my tires while he was on vacation! He is like a family to us.
"I had a better experience with Chris than any others. I..."
I had a better experience with Chris than any others. I had gone in for new tires and wanted a larger size for my truck. Was told they would fit in parts but they were rubbing my control arms. Chris and his team exchanged them for my original size. Perfect. I am a travel nurse so my vehicle is my home. Thank you for keeping me rolling safe!!!
Michelle and her Tacoma!
As always, I am so happy with how I was treated by the staff in the service center...I wouldn't take my car anywhere else. A classy organization.