Chris Taylor | Page 2

Two Rivers and Lonnie Fox made my experience seamless. This is the 3rd vehicle I’ve bought from Lonnie, and have never had any less than 5 star service. I love working with Lonnie because he is a strait s This is the 3rd vehicle I’ve bought from Lonnie, and have never had any less than 5 star service. I love working with Lonnie because he is a strait shooter, that isn’t going to try to up sell me. He listens to my needs and wants, and has great suggestions. If you want an easy car buying experience, then call Lonnie Fox! More

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Ford F 250 Super Duty Vibration I took my truck in for a recall and asked the service writer if they could check the truck for a vibration that happens while pulling my boat. The abi I took my truck in for a recall and asked the service writer if they could check the truck for a vibration that happens while pulling my boat. The ability to tow was the primary reason I bought the truck. When pulling the boat with two other vehicles there is no vibration. I had talked to two other service writers previously about bringing the truck in for this issue, the 1st one said no problem and ask if I could call ahead to ensure they had a couple of qualified techs on hand to look at it. I called in and the 2nd service writer said I should not have to call ahead just to bring it in and they would look at it. Hence that is what I did. As I explained what the truck was doing to the 3rd service writer when I brought it in he stated there was nothing they could do and that I should take the truck back to the dealer I bought it from which is 500 miles away now as we have moved. I ask for Ford's area reps name and he said I could call Ford's customer relation line that they do not give out the reps name. I noticed on my invoice the instructions to call the service manager if I was not completely satisfied so I called on 12/11/19 and left a message and as of today I have not received a return phone call. More

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Service is great I love this place Chris Taylor is a good guy. He had an answer to every question I had. Also very attentive. guy. He had an answer to every question I had. Also very attentive. More

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As always, Two Rivers Ford did not disappoint. They treat customers like we are family. Service Manager, Chris always goes above & beyond. Thanks to all the crew at Two Rivers. treat customers like we are family. Service Manager, Chris always goes above & beyond. Thanks to all the crew at Two Rivers. More

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Great service These guys are great they even helped me and gave a loaner after Franklin ford store would not and I bought it there !!! My next car will come from tw These guys are great they even helped me and gave a loaner after Franklin ford store would not and I bought it there !!! My next car will come from two rivers ford Chris the service director is the man!!! More

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