Chris Waldron | Page 5

Great service and responsive to customer needs. I have not had a single problem which The dealership has not handled with excellence what more can be said not had a single problem which The dealership has not handled with excellence what more can be said More

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Very attentive staff, Glanzman Subaru From the sales force to the maintenance depart, they are very attentive. Chris in the service dept. Is incredible. We needed emergency service and h From the sales force to the maintenance depart, they are very attentive. Chris in the service dept. Is incredible. We needed emergency service and he got the work done. The fees were very fair. When the car was finished it was after closing time but he made sure the car was washed before returning it to us. Every contact we have with Glanzmann in Jenkintown, Pa have been a pleasant experience. Thank you Chris! Marie L. Kradel More

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I had an issue with my car when I was picking up my children at school. I drove directly to Glanzmann with both kids in the car. Ray immediately came to help, assured me he’d fix the issue, and had me children at school. I drove directly to Glanzmann with both kids in the car. Ray immediately came to help, assured me he’d fix the issue, and had me and kids back in a fixed car in half an hour. He even managed to give me a free car wash in that time! More

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Chris from the Service department was knowledgeable and friendly. He kept me informed via texts explaining the status on my car. Excellent Service!!! Happy Camper friendly. He kept me informed via texts explaining the status on my car. Excellent Service!!! Happy Camper More

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Let’s start with the good end with the bad Explained situation to my wife she pressed me to write a review. Came in very late one afternoon no appointment was immediately greeted by Allison. Se Explained situation to my wife she pressed me to write a review. Came in very late one afternoon no appointment was immediately greeted by Allison. Service department busy yet she took the time to listen to my concerns. I explained to her I need state inspection and some other services done. She quickly grabbed another adviser asking if this could get done. That adviser CHris, stopped what he was doing and tried calling I sssume his technicians. During this time I told her I was really sorry for coming in so late, if anything I just wanted an oil change and my tires checked at this point. She said so we don’t waste any more time express has no wait, let me see if in the mean time we can do the basic service for you until we get an answer about state inspection. I was walked by Allison to express desk where the adviser there had a very bad attitude. He cut her off and said “yea I over heard he is here for state inspection” he was giving her a really bad look and I felt as though he did not want to help me. Thankfully Chris yelled over at the same time “we can do it for you”. Chris and Allison were wonderful, I can not stress enough. I was able to get the name of the express adviser and I just want to say he was far from friendly and I felt very bad for Allison she was just trying to help. Will come back for further services but I will not use express. Anyone who treats a fellow employee like that , I can only imagine how they treat their customers. More

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Great Service The ability to text with my customer service rep was invaluable. In addition to the convenience, Chris was proactive and focused on making sure we had The ability to text with my customer service rep was invaluable. In addition to the convenience, Chris was proactive and focused on making sure we had the best experience. More

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chris is the service dept is the best! I brought my 2013 Forester in yesterday for airbag replacement and inspection. I was a bit nervous about getting a loaner car and concerned about when I brought my 2013 Forester in yesterday for airbag replacement and inspection. I was a bit nervous about getting a loaner car and concerned about when my car would be finished I dealt with Chris, who was so helpful and courteous. He explained everything to me and assured me they would do their best to get my car ready late that day.He called me later to discuss a few issues that were discovered during the inspection, and explained my options. He called again later to inform me that all the work, including the air bag replacement, had been completed and my car was ready to go. when I picked it up, he went over everything again in a friendly, pleasant manner. I greatly appreciated his knowledge and concern. Chris is certainly a great asset to Glanzmann Subaru! Barbara Downey More

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Chris in service was excellent Chris and Tyler always updated me in regards to my car. Even though my car is older I feel they did a thorough job. Thank you Chris and Tyler always updated me in regards to my car. Even though my car is older I feel they did a thorough job. Thank you More

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Service Excellent service and Chris was always in touch with me with updates on the car service and repairs needed. He was very accommodating and helpful. Excellent service and Chris was always in touch with me with updates on the car service and repairs needed. He was very accommodating and helpful. More

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Excellent I didn’t have an appointment for service but needed a new tire immediately. Chris handled everything perfectly and even got my oil change and recalls I didn’t have an appointment for service but needed a new tire immediately. Chris handled everything perfectly and even got my oil change and recalls done for me. More

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