Chris Waldron | Page 9

Service The service was great. Chris was very informative and kept in touch with me throughout the entire time my car was there. I would highly recommend usi The service was great. Chris was very informative and kept in touch with me throughout the entire time my car was there. I would highly recommend using Glanzmann. More

Helpful 0

Report | Print

Glanzmann Subaru Service Dept My review pertains to the installation of a bumper underguard that was not in stock at the time of purchase of my new Outback. My service advisor was My review pertains to the installation of a bumper underguard that was not in stock at the time of purchase of my new Outback. My service advisor was Chris. The entire service team (including phone staff) was very professional and courteous — from the time I dropped off to the time I picked up the car. I would gladly return to Glanzmann Subaru for service. Thank You. More

Helpful 0

Report | Print

Efficient and welcoming Service Center In December, 2018, I purchased a certified used Subaru Forester as well as an extended warranty that has a deductible. Within several weeks thereafter In December, 2018, I purchased a certified used Subaru Forester as well as an extended warranty that has a deductible. Within several weeks thereafter, two separate unexpected repair issues arose. I took the vehicle to Service immediately with each one. I was treated with respect and understanding of each situation. The repairs were assessed and completed satisfactorily but with each one I was advised that a charge was due. I was not willing to pay for a circumstance which I felt fell under the “certified” coverage, and each of the Service advisors sensed my displeasure with charges as well as was willing to look further into the reasoning. Appropriate phone calls were placed on my behalf, and removal of the charges was achieved through their presenting my views. I was most appreciative of their follow-through. More

Helpful 0

Report | Print

Great service You can’t find a better service department anywhere. Chris Waldron did everything you would expect from a great service advisor.. service tech Brian O You can’t find a better service department anywhere. Chris Waldron did everything you would expect from a great service advisor.. service tech Brian Opava did a great job on the car, and it was ready on time. What more can you ask for More

Helpful 0

Report | Print

Great I had an issue with my starter in my brand new car. Chris was extremely attentive when the car got towed in. I had an answer by 7 PM that evening and I had an issue with my starter in my brand new car. Chris was extremely attentive when the car got towed in. I had an answer by 7 PM that evening and a loner in the am. Glantzman Subaru stood by their product and Chris gave A1 service. More

Helpful 0

Report | Print

Great They were very nice and let me come in earlier. For my appt service was good. And everything was explained what needed to be done They were very nice and let me come in earlier. For my appt service was good. And everything was explained what needed to be done More

Helpful 0

Report | Print

First Time for Legacy Sedan inspection with Glanzmann Subaru Having bought my 2013 Legacy sedan a year ago, it was time for the free inspection and oil change that the dealer offers. It was my good fortune t Having bought my 2013 Legacy sedan a year ago, it was time for the free inspection and oil change that the dealer offers. It was my good fortune to have Chris Waldron as my Service Advisor. Never having stayed before while a car was being serviced, he was helpful in keeping me up to date. Plus, it would seem the battery had never been replaced, and seemed low. However, there was no pressure to buy a new one and when I declined the offer it was no problem...just to be aware of warning signs eventually. He's and pleasant guy, Please give him a raise!!! More

Helpful 0

Report | Print