" Transmission died 1 month and 351 miles after purchase "
Update to the following review: Chris Williams at Kerry Nissan has agreed to an acceptable solution and we are satisfied with the resolution at this point.
My son was so excited to get his first car, a 2010 Nissan Altima, from Kerry Nissan on September 12th, 2018. He received his license on October 15, and after having put only 351 miles on the vehicle since we purchased it, during his FIRST solo drive to Chipotle (about a mile from our home), the transmission went out. According to the service person my husband spoke to initially, we are only 2k miles outside the factory transmission warranty so they were going to try to get it replaced under warranty. I guess that didn’t work and we are currently trying to work things out with the dealership. I had previously purchased a used vehicle from a “reputable dealer” that had a number of undisclosed issues and had to be replaced at a huge loss to myself. Given this experience, I shared my concerns and they reassured me during the purchase process that if anything major happened shortly after getting it they would stand behind their product. Reminding me they are “Kerry Nissan”, a reputable dealer with a name and a brand to uphold. Currently, we have not received an acceptable resolution, however, I’m still hoping they can figure out how to make this right!!
"Great salesmanship, great price"
Great job, guys! You did a great jobs for me. I appreciate you time and attention. Thank you very much. You did a great job for me. Great job, guys! You did a great jobs for me. I appreciate you time and attention. Thank you very much.
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