Chris Wisler | Page 6

Scott Honda of West Chester responded

Thanks for sharing your feedback. We're sorry to learn we couldn't earn your total satisfaction during your recent visit. Like many other businesses, we've made pricing adjustments based on market research and labor demand. Our rates can't be changed based on the age of a vehicle, though. We understand your frustration and we hope we can rely on your trust and patience as our valued guest. We appreciate this opportunity to learn how we can make improvements for you.

Scott Honda of West Chester responded

Thanks for sharing your 5-star compliments! We're so happy to hear you enjoyed your recent visit. Quick, reliable service is Scott Honda's guarantee :)

Scott Honda of West Chester responded

Thanks for sharing your feedback. We understand your frustration. Even outside of the auto industry, pricing has skyrocketed. Like many other dealerships, we’ve had to adjust our prices based on the current market. Our labor rate, parts, and supplies have all increased. These changes were made after extensive market research and we’re still on the lower side for most services. We hope we can rely on your patience as our valued guest while the market returns to normal.

Scott Honda of West Chester responded

Excellent service is exactly as you describe, Mary: professional, informative, and quick! We're so glad you enjoyed your visit with us. Thank you for choosing the Scott Team! And for sharing your 5-star review :)

Scott Honda of West Chester responded

We appreciate your 5-star feedback! Our '"efficient, polite" team works hard to make sure you enjoy your visit at Scott Honda. So your compliments are an awesome reward for efforts. We're glad we could help!

Scott Honda of West Chester responded

Thanks for sharing your 5-star review! Your comfort matters. So we work hard to make sure your visit is convenient for you. We're happy to hear our quick, reliable service and clean, comfy lounges earned your total satisfaction :) We appreciate you!

Scott Honda of West Chester responded

Hi Rosemarie, thanks so much for sharing your 5-star feedback! It's an honor to be your trusted dealer :) We're happy to learn our "excellent, friendly" service has earned your trust over the years!

Scott Honda of West Chester responded

Thanks for the 5-star shout-out! We're grateful for your "many years" of loyalty to the Scott brand. We appreciate you :)

Scott Honda of West Chester responded

Barbara, we're so grateful for your 5-star feedback! Whether you're waiting for your vehicle or just dropping off for service, our team is committed to making your visit amazing. We're glad our clean and comfortable waiting rooms helped make your experience here so great!

Scott Honda of West Chester responded

From sales to service, we're honored to be your trusted dealer! We're grateful for every opportunity to wow you :) Thanks for choosing Scott and sharing your awesome feedback! Our team is committed to making your experience here easy and quick so we're happy to hear you're totally satisfied with our service and amenities.