Chrissy Hartman

Very welcoming! ! Sat down and explained everything to me. I will be back!!!! Thank you!! ! Sat down and explained everything to me. I will be back!!!! Thank you!! More

by Zeejay5425 Verified Customer Verified Customer

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I've been using Regal for years. For my current vehicle, a 2018 Acura MDX, I'm more confident taking it to Regal, knowing that the work will be done right. Also, Chrissy Hartman is o For my current vehicle, a 2018 Acura MDX, I'm more confident taking it to Regal, knowing that the work will be done right. Also, Chrissy Hartman is outstanding in every way. She always goes the extra mile, which is very much appreciated. I also like having transportation to work, home or to the nearby mall while the work is being done. Also, Regal does a complimentary car wash before I pick it up, which is really a nice touch. I know I could get the work done cheaper somewhere else, but I have confidence in Regal, especially the trained Acura technicians, and I really appreciate everything Chrissy does to make the experience a good one More

by Dorothy Blackwell Verified Customer Verified Customer

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I've been using Regal for years. For my current vehicle, a 2018 Acura MDX, I'm more confident taking it to Regal, knowing that the work will be done right. Also, Chrissy Hartman is o For my current vehicle, a 2018 Acura MDX, I'm more confident taking it to Regal, knowing that the work will be done right. Also, Chrissy Hartman is outstanding in every way. She always goes the extra mile for me, which is very much appreciated. I also like having transportation to work, home or sometimes to the mall well, the work is being done. Also, thanks for washing and cleaning the car before I pick it up, which is really a nice touch. I know I could get the work done cheaper somewhere else, but I have confidence in Regal, especially the trained Acura technicians, and I really appreciate everything Chrissy does to make the experience a success. More

by Dorothy Blackwell Verified Customer Verified Customer

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Good service experience and quick turnaround time. Chrissy was exceptional and provided great, unmatched customer service. Chrissy was exceptional and provided great, unmatched customer service. More

by gshonce857 Verified Customer Verified Customer

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Chrissy the best! I drive from Tampa just get my car serviced , wouldn’t have it any other way. I drive from Tampa just get my car serviced , wouldn’t have it any other way. More

by kdhbrianna3@yahoo.com Verified Customer Verified Customer

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I went in for a new tire as I had a nail in it that could not be repaired. I was grateful they had the tire in stock and that they could take me without an appointment. However, when I left and went to conti not be repaired. I was grateful they had the tire in stock and that they could take me without an appointment. However, when I left and went to continue errands I had for the day I opened my trunk to put items in and found the spare tire just thrown in there. I was shocked. I called Chrissy and she had me come in and they put the spare away. Chrissy made it right by adding gas to my car and having it washed. But my day was ruined. I did not get to complete my errands, I was out all day when I only planned a couple of hours. It was a waste of time. If it wasn't for Chrissy I would be leaving a very poor review on line. You all are lucky to have her as she gets customer service. I would think that you would have a quality check process that would make sure the simple things get done. This is the second time now that I've had issues. The last time I brought my car in earlier this summer for a new tire (same issue), I was also returning because there was noise after a service that had just occurred. During that appointment (Chrissy was not my advisor) I was told that the person who did service on my car had not tightened something down correctly and it was loose and that is what was making the noise. I was also advised that technician was no longer with you. My husband and I have been loyal customers for going on 10 years, when I leased my current car, you were the first and really only Acura dealer we wanted to go to. I am disappointed in what happened and hope that you focus on ensuring this doesn't More

by Admuld1 Verified Customer Verified Customer

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Regal Acura is awesome, I never have or had any problems there, when I show up I know it's going to be great customer service with a smile AND I know I'll have a wait but that's expected! Everything I want there, when I show up I know it's going to be great customer service with a smile AND I know I'll have a wait but that's expected! Everything I want to be done to my Acura is done and I appreciate the time they take doing their jobs and making sure I'm actually satisfied! Chrissy Hartman is amazing, she always updates me about my car while I wait and she is so pleasant to deal with! I always return for the great care they provide and services! Also I Love the popcorn ???? More

by urlilangel727 Verified Customer Verified Customer

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Courteous, listened to my concerns, gave me quotes to approve in advance. Worked compled in a timely manner. Very nice service adviser. approve in advance. Worked compled in a timely manner. Very nice service adviser. More

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Listened to my issues, providing me quotes for me to choose the maintenance I wanted to complete. Work was completed in a timely manner. choose the maintenance I wanted to complete. Work was completed in a timely manner. More

by JHCARLSO Verified Customer Verified Customer

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Chrissy was great! She was a huge help, and went the extra mile. She even grabbed the Windex and cleaned the inside of my window because she could see it was dirty She was a huge help, and went the extra mile. She even grabbed the Windex and cleaned the inside of my window because she could see it was dirty More

by aimeeyork3 Verified Customer Verified Customer

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