Christian Acevedo

Friendly, fast. Pretty patient. The vehicle is very nice. Our salesman, Christian, was very nice on knowledgeable on Ridgelines. I was led to believe that as a pri Pretty patient. The vehicle is very nice. Our salesman, Christian, was very nice on knowledgeable on Ridgelines. I was led to believe that as a prior lease vehicle the former lease was required to bring vehicle to dealership for service. I also was told that detailed service records would not be available until the next business day but I was given a Carfax with no service records prior to 16,000 miles. I should have waited. The next week I was told there were no other service records. I would not have pursued the purchase had I known that. Schaumburg Honda did offer a free oil change but my local Honda dealership, Napleton, also offered me a free oil change and tire rotation so I went there instead. I am also still waiting to hear from American Honda finance to be able to set up the account and payment arrangements. I think this review sounds more negative than I feel. There is really only those two issues but to be fair, I would have passed on this vehicle if I had known it had not received the proper service while it was leased. More

by Cra9 Verified Customer Verified Customer

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Not truth worthy. Dealership never installed recovR and waiting on my refund of $799 plus tax. It’s been a month. Dealership never installed recovR and waiting on my refund of $799 plus tax. It’s been a month. More

by mikecece3527 Verified Customer Verified Customer

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Christian Acevedo was extremely helpful throughout my car-buying journey. He worked with me over the course of about a year to help find a vehicle that met both my preferences and my budget. He is friend car-buying journey. He worked with me over the course of about a year to help find a vehicle that met both my preferences and my budget. He is friendly, knowledgeable, and very accommodating. I truly appreciated his patience and dedication, and I would gladly recommend him to family and friends. More

by ridatabani Verified Customer Verified Customer

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Both the sales associate and finance manager were great to work with and answered all our questions to work with and answered all our questions More

by jcguimaray Verified Customer Verified Customer

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Christian Acevedo was good and helpful. We waited for almost an hour and he the only one that came and asked if we were helped or not. Rest is like every other dealership where they will s We waited for almost an hour and he the only one that came and asked if we were helped or not. Rest is like every other dealership where they will sell stuff that is not necessary and doesn’t decrease the price or give any perks with purchases. More

by shahwarali18 Verified Customer Verified Customer

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Professional, great dealer, amazing work, affordable, reasonable, reliable, good experience and good prices easy process reasonable, reliable, good experience and good prices easy process More

by a1468 Verified Customer Verified Customer

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Amazing facility, top notch salesman (Cristian) and finance team. We bought 2 vehicles in two weeks. finance team. We bought 2 vehicles in two weeks. More

by icehog3 Verified Customer Verified Customer

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AWESOME. Very impressed, literally state of the art building. Christian Acevedo was the reason I bought the car. Very impressed, literally state of the art building. Christian Acevedo was the reason I bought the car. More

by bobbytathans Verified Customer Verified Customer

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A very nice place to buy a car. The staff is very friendly, thank you. The staff is very friendly, thank you. More

by humbertolemus1988 Verified Customer Verified Customer

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Had a great experience when I bought my used car from them. Christian Acevedo was my salesman and Mike was the finance person. Both were professional in their jobs when working with me. Fast, efficie them. Christian Acevedo was my salesman and Mike was the finance person. Both were professional in their jobs when working with me. Fast, efficient, and worked to make sure all my questions were answered. Buying is car is stressful enough and everyone wants a deal. That being said if feel I received a fair deal on my trade in and the vehicle I purchased. Thank you, I will recommend you to others. More

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