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Christian Coughlin

Overview Reviews (87) Inventory (521)

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Christian Coughlin

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Christian Coughlin | Page 9

New Car Sales

Strong Volkswagen

1070 S Main St
Salt Lake City, UT 84101

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4.9

87 Reviews

Overview Reviews (87) Inventory (521)

4.9

87 Reviews

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87 Reviews of Christian Coughlin

October 10, 2022

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Employee Rating

Picked up a 2021 Jetta, thanks to Christian! He was super friendly and informative! the process was very easy, and everyone along the way was kind and helpful He was super friendly and informative! the process was very easy, and everyone along the way was kind and helpful More

by alexkbean

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

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October 09, 2022

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Employee Rating

OK one of the easiest times I’ve spent to buying a car Chris was very helpful and he’s a good golfer and I would highly recommend this dealership to anyone looking for a great new car oh sorry do you want Chris was very helpful and he’s a good golfer and I would highly recommend this dealership to anyone looking for a great new car oh sorry do you want me to delete that More

by Rhanj50 verify

Recommend Dealer

Yes

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October 03, 2022

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Strong made the process of getting a new car easy. Super friendly and low pressure. My new Jetta is beautiful. Super friendly and low pressure. My new Jetta is beautiful. More

by Rbc546

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

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October 01, 2022

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Employee Rating

Christian was extremely friendly and informative about our new Taos. Strong Volkswagen makes the process easy! our new Taos. Strong Volkswagen makes the process easy! More

by Justinbright08

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

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October 01, 2022

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Employee Rating

Great service. Second time we have gotten a car from Strong. Plan to keep coming back. The customer service is great at Strong. Second time we have gotten a car from Strong. Plan to keep coming back. The customer service is great at Strong. More

by Andyhadden

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Matt Hansen

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September 30, 2022

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Employee Rating

Christian was super friendly and great person to talk with. Did everything he could to help me out! Will definitely recommend to a friend. with. Did everything he could to help me out! Will definitely recommend to a friend. More

by Foxshadow

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

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August 13, 2020

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Employee Rating

I came ready to take advantage of the 6,6,6 deal which I thought l was getting when in fact l wasn’t l was asked quickly to sign paperwork so trusting them l did things didn’t come out at all the way l thou thought l was getting when in fact l wasn’t l was asked quickly to sign paperwork so trusting them l did things didn’t come out at all the way l thought they were l feel so taken advantage of sorry l went there not ready to battle for myself More

by Kokapelli123

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Joe Martin, Tim Flanagan, David Keith, Alex Largin, Kaleb Martin, Jaydan Kelsch

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Sep 01, 2020 -

Strong Volkswagen responded

Laura, We apologize for your frustrations. Our sales manager Joe Martin(435-200-7799) has asked if you would be willing to reach out to him at your earliest convince. He would love the opportunity to make things right for you. We look forward to hearing from you. Strong Volkswagen Team!

Sep 01, 2022 -

Kokapelli123 responded

I have communicated with Strong VW since August 2020 it is now August 2022 my issues have not been satisfied thru today, the response that was given by Strong VW to make things right, has never happened I have e-mailed each year trying to resolve this issue My latest encounter with this location was I had gone in 2 get the free oil change as stated by the VIP program I engaged my case worker to follow me to their location Upon arriving my case worker was told they were full for the day, told her you needed to be there by 9;00am to have any chance to get the oil change our difficulty is first I was never informed about the time restraints of time , I don't live in SLC which leaves my case worker to get a hotel the night prior to the date of free oil change to have a (chance) to get the service! If your going to offer free services for life is all good but you need to be able to take advantage of the VIP program on a chance, that to us is not VIP service looking at the options for requesting service if your not a VIP you can make an appointment for these services if you cant accommodate to make an appointment for VIP service you shouldn't offer it.making it a hassle to receive it I ended up getting my oil change local paying the better part of $80 while I was receiving the oil change I looked through the owner manual it states if you don't have this Service don't by a VW maintenance department it may effect your warranty If you can not get an appointment at the dealer what's left for you to do but take care of this service elsewhere It's great to email the customer that you want to make things right you need to actually do it

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