Christian Hafer | Page 4

Customer service is fantic. Christian has checked in multiple time to make sure I am happy with my purchase. Spenser helped me get my truck ordered and was there to finalize t Christian has checked in multiple time to make sure I am happy with my purchase. Spenser helped me get my truck ordered and was there to finalize the paperwork. They are the best! More

by ahickman1973 Verified Customer Verified Customer

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Was an okay experience just because when I acquired about a truck and I told them that I had a truck to trade in with equality the truck went up in price, I received a call a week later asking if I got the t a truck and I told them that I had a truck to trade in with equality the truck went up in price, I received a call a week later asking if I got the truck and I said no, and told the person what happened long story short we made a deal. So at the end they came thru! Good job Jenkins ford! More

by Glenbrumale Verified Customer Verified Customer

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Outstanding service ! Thank You! Everyone has been professional and courteous. We appreciate their attention to detail! A Special thank you to Casey and Christian for a Thank You! Everyone has been professional and courteous. We appreciate their attention to detail! A Special thank you to Casey and Christian for all of your help ! More

by ROYCOOKIE2 Verified Customer Verified Customer

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A big shout out to, Keith Fennelly, Sales Manager and Christian Hager, sales.. These two guys turned my frown around and were able to put me into an automobile that that not only fit my budget, but liste Christian Hager, sales.. These two guys turned my frown around and were able to put me into an automobile that that not only fit my budget, but listened to me and found me the perfect car. Thanks guys❤️ More

by kate2195 Verified Customer Verified Customer

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The General Manager, Patrick, at Jenkins Ford really runs a great dealership. My salesman, CJ was great and showed me the truck I really wanted to buy. Thank you !!! to Dave for getting me a loan. a great dealership. My salesman, CJ was great and showed me the truck I really wanted to buy. Thank you !!! to Dave for getting me a loan. More

by TRACYGERRITSRASH Verified Customer Verified Customer

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They got my new bronco in faster then expected by 5 months. Thanks for the help. months. Thanks for the help. More

by davidcallos123 Verified Customer Verified Customer

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We would not recommend them. Since we purchased the truck there has been lack of follow up with the issues that we were told would be resolved. We were happy at first with sales Since we purchased the truck there has been lack of follow up with the issues that we were told would be resolved. We were happy at first with sales rep Christian but we have been trying to get issues resolved since our truck purchase. We were missing keys for bed cover and the truck keys from inside the key fob. They told us they would contact prior owner but I guess they had no luck because we were told we would have to come back on weekday to get key made. I asked to go to our local Jenkins dealership and was told he would check with manager. However when I didn’t hear back I was told that was not possible. He said he called and left me a message but when he said the number he called it wasn’t even any of our numbers. Well we called local locksmith, Action Locksmith, we were told we could get the key code from local dealership and then go back to them and they could make the keys. I called Christian with this information and was told he would get with the parts department and let me know. I emailed him info requested but never got email back or even code. We called a few days later when we hadn’t heard back and were told the system was down. Oh by the way it has been down for about 2 weeks now since that is how long ago I called and sent email. Well I went to Key Scales Ford in Leesburg and gave them the same info Christian requested but system was down and was told they would keep trying and call me when it was up. Magically they called 2 hours later with the key code. I did not purchase my vehicle from Key Scales Ford nor have I been there for any service but they still helped me more than this dealership. In reference to the keys to the rear bed cover we researched it on our own and got the replacement keys no thanks to any help from Jenkins. Lastly, we are still waiting for a USB drive to do the update on our vehicle. This was supposedly mailed out about 2 weeks ago. However we are not sure because Christian never called us back to let us know if the parts department even mailed it out. We are very disappointed in our experience and would not recommend this dealership ever!! More

by CAV8799 Verified Customer Verified Customer

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they were honest, and work very hard to get my wife her new car. i can not thank them enough. new car. i can not thank them enough. More

by pamsessa170 Verified Customer Verified Customer

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Christian Hafer was awesome to deal with. He did a great job for us both. Very friendly and knew what he was talking about. He did a great job for us both. Very friendly and knew what he was talking about. More

by SKIRK220 Verified Customer Verified Customer

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I would definitely recommend Jessie & Christian, working with them was an absolute pleasure! Both Jessie and Christian listened to what we were looking for and made our decision-making process easy. Christi with them was an absolute pleasure! Both Jessie and Christian listened to what we were looking for and made our decision-making process easy. Christian & Jessie are very knowledgeable and dedicated, they are professionals and made our purchase experience very pleasant and easy. More

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