Christian Lange

We had an issue and Christian was very condescending. Never addressed the issue or took responsibility and actually lied. He has zero customer service skills. When walking into the service departme Never addressed the issue or took responsibility and actually lied. He has zero customer service skills. When walking into the service department no one acknowledges your presence. They don’t do what they say they will do. I would not go to this dealership for anything!!! More

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Christian Lange is unprofessional, rude, intimidating, and disrespectful. He made me feel very uncomfortable every time he contacted me and disrespectful. He made me feel very uncomfortable every time he contacted me More

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Worst experience EVER with the Service Department. SO COMPLETELY UNPROFESSIONAL. Will never be back after being with Suburban for 17+ years. My car was there for over 24 hours and no repairs were ev SO COMPLETELY UNPROFESSIONAL. Will never be back after being with Suburban for 17+ years. My car was there for over 24 hours and no repairs were even done. No calls to update on status of vehicle even after I called at least 6 times requesting a callback. More

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