Christian Miller | Page 34

Shout out to Christian Miller! In record time, Christian found the vehicle (not a common color) I was looking for with the features I wanted. We quickly arrived at a fair price and In record time, Christian found the vehicle (not a common color) I was looking for with the features I wanted. We quickly arrived at a fair price and he was extremely professional and knowledgeable. I drove from Toledo, OH to Cleveland to do business with Christian and Metro and experienced "amazing" throughout the process and still am! I love my new Molten Pearl NX 300 F-Sport. Thank you, Christian! More

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Great experience I just purchased a 2018 RX 350. I worked with Christian Miller at Metro Lexus, and I couldn’t have asked for a better experience. I had a lot of appre I just purchased a 2018 RX 350. I worked with Christian Miller at Metro Lexus, and I couldn’t have asked for a better experience. I had a lot of apprehension when I walked into the dealership, but Christian was very knowledgeable and kind. His expertise put my mind at ease. He was very good with follow up, answered all of my questions, and was very easy to talk to. I highly recommend him! More

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Blown away! From the first moment we spoke with Christian he completely exceeded our expectations sending us a quote within five minutes of speaking and creating From the first moment we spoke with Christian he completely exceeded our expectations sending us a quote within five minutes of speaking and creating a short video of the new vehicle so we can really take a great look at it even though we were miles away and working around our busy schedule. He even brought the car to us for a test drive! When we arrived to the dealership the place was like a museum absolutely gorgeous! The entire process took less than an hour and we have been nothing but thrilled with our new Lexus RX 350 More

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Christian Miller at Metro Lexus is awesome! I had a great experience at Metro Lexus. Christian Miller helped me purchase my new Lexus; he was very helpful and knowledgeable. I highly recommend M I had a great experience at Metro Lexus. Christian Miller helped me purchase my new Lexus; he was very helpful and knowledgeable. I highly recommend Metro Lexus and Christian Miller. More

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Christian Miller is a True Professional I truly appreciate Christian Miller's professionalism. He is extremely knowledgeable about the product line and has an excellent command of model and I truly appreciate Christian Miller's professionalism. He is extremely knowledgeable about the product line and has an excellent command of model and vehicle offerings on years and years of used/certified vehicles without having to look it up. Christian Miller's approach to selling me a new vehicle was to treat me with patience and respect. He never pushed me to make a decision. Instead he answered all of my detailed questions, introduced me to his co-workers, let me take an extended test drive and was extremely responsive to my phone calls and emails. I enjoyed meeting with him and purchasing from him at Metro Lexus. More

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Responsive, knowledgeable and not pushy! I hate going into dealerships and asking questions the Sales guy doesn't know. I do a lot of research and love cars. 75% of the time I know more tha I hate going into dealerships and asking questions the Sales guy doesn't know. I do a lot of research and love cars. 75% of the time I know more than the Sales guy. Not true with Christian! He answered all my questions; even down to how many Horse Power each of the vehicles had. He quoted me a number 15% higher for my trade-in than my buddy who is a GM at another dealership (not Lexus) without even have the used car manager involved (which is what they ended up giving me). On the evening of February 13th, I texted his personal cell number on his day off at 10:00 p.m. at night and said "Can you get me a completely different car from another Lexus dealer and have us take delivery tomorrow? I want to get the car for my wife for Valentine's day." He said, "I will try". We drove off the lot with the car we wanted with a phenomenal deal at 4:15 p.m. on February 14th. He personally drove to the other Lexus dealer to get the car. Christian is great! My wife texted me today (2/14/18); "I freakin love my car #bestvalentinesever. Thanks Christian! More

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Metro Lexus is the Best of the Best! I truly worked with the best of the best! First, my sales consultant, Christian, went above and beyond, not only to find all of the options that I re I truly worked with the best of the best! First, my sales consultant, Christian, went above and beyond, not only to find all of the options that I requested but delivered my exact specifications by an almost impossible delivery deadline imposed by my employer. His due diligence was truly appreciated as he delivered exactly what he promised and even ahead of the deadline. Second, my delivery specialist, Erika, not only impressed me by her knowledge but I really appreciated the time and attention that she provided while walking me thru all of the very advanced electronics. Erika was extremely patient with all of the questions that I had asked and I was amazed at how quickly I learned every feature due to her expert guidance. You can tell that both Christian and Erika have a true passion for providing exemplary customer service! They truly have earned my business and I look forward to sharing this great experience with all of my friends. Christian, Erika and Metro Lexus are the Best of the Best!! More

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No Buyers Remorse I purchased my car in July. The sales staff at Metro Lexus catered to me the whole time I was there. Christian Miller was great to work with. A very I purchased my car in July. The sales staff at Metro Lexus catered to me the whole time I was there. Christian Miller was great to work with. A very classy establishment. I highly recommend their crew. Christian Miller, Desiree Payne and Jeff Sustersic. The JOY room really made my day. I have never experienced anything like that before. More

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Excellent Experience Buying or leasing a car is always a stressful situation. Christian made the experience seem almost stress free. He was very knowledgeable, helpful, an Buying or leasing a car is always a stressful situation. Christian made the experience seem almost stress free. He was very knowledgeable, helpful, and overall great to work with. More

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Leased a vehicle for the first time! We had a wonderful experience at the Lexus Metro dealership (December 2017). Our sales associate was Christian Miller. He was very knowledgeable and p We had a wonderful experience at the Lexus Metro dealership (December 2017). Our sales associate was Christian Miller. He was very knowledgeable and patient as we asked a myriad of questions to figure out whether leasing or buying was the right choice for us. He was very thorough and honest in his explanation and he provided us with time and space to make a decision that we very happy and comfortable with. He also helped us find a vehicle that best fit our needs. Once we found that vehicle, he worked very hard with Jeff Sustersic to present us with a very good deal. Negotiating the best price/deal was surprisingly painless. After our negotiation, it was late in the day so we made an appointment to come in later that week to finish up the paperwork and to pick up our car. Later in the week, Christian Miller picked up one of us from home as the other came straight from work. We were very impressed with the great service offered by Christian Miller. We met with David Weaver (Finance Department) and we had another wonderful experience. David was very thorough, organized, and informative. He answered all of our questions and he was very efficient in helping us complete the paperwork process. He explained the optional Lexus protection plans offered in depth and allowed us to make a decision without pushing us into something that we did not want or need (we ended up choosing a protection plan that suited our needs). Before driving the car off the lot, one of the employees thoroughly went over all the features of the car and helped us set up Bluetooth, radio stations, memory seats/preferences, etc. We were impressed with how friendly everyone was at the Lexus Metro dealership. We were also impressed with their high quality service. Their friendliness and service made our car shopping/leasing experience a pleasant one. We would highly recommend the Lexus Metro dealership to anyone looking to buy or lease a luxury vehicle! More

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